After multiple encounters with different employees for a while, I can truly say this is one of the best personal facility that I have done business with. The facilities are clean, customer service is... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just moved stuff into storage. The customer service was great. I really appreciated the willing to help and accommodate. I definitely recommend. Michelle was very helpful and courteous.
企業が回答しました
Communication is the KEY to customer service. Your team at Harbour Point communicates my needs among each other and myself that provides ⭐️⭐️⭐️⭐️⭐️ SERVICE
企業が回答しました
Clean facility and the price for the space is affordable
企業が回答しました
企業情報
当該企業による記述
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
連絡先
2229 Kausen Drive, 95758, Elk Grove, California, 米国
- 916-691-6200
4.6
優良
22件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Clean facility and the price for the…
Clean facility and the price for the space is affordable
2023年7月1日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
A place to put your cherished memories
After multiple encounters with different employees for a while, I can truly say this is one of the best personal facility that I have done business with. The facilities are clean, customer service is excellent, and the units are nice.
2023年7月11日
自発的なレビュー
Smart Self Storage - Harbour Point Self Storage からの回答
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Great service and employees
Consistently great service and friendly employees that make me feel like family.
2023年4月14日
Smart Self Storage - Harbour Point Self Storage からの回答
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
Communication is the KEY to customer…
Communication is the KEY to customer service. Your team at Harbour Point communicates my needs among each other and myself that provides ⭐️⭐️⭐️⭐️⭐️ SERVICE
2023年4月3日
Smart Self Storage - Harbour Point Self Storage からの回答
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
Manager and staff extremely friendly…
Manager and staff extremely friendly and accommodating! Facility secured and clean…
2023年3月20日
Smart Self Storage - Harbour Point Self Storage からの回答
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Customer Service Excellency
This is my first time renting a storage unit and it was a clear and easy. Thank Michelle
2023年3月13日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Michelle in the office was extremely…
Michelle in the office was extremely helpful and very professional.
2023年2月24日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Very professional , Avive and Beyond
Very professional and curteous service. Above and beyond effort.
2021年9月8日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you for taking the time to let us know about the wonderful experience you had at Harbour Pointe Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
I just moved stuff into storage
I just moved stuff into storage. The customer service was great. I really appreciated the willing to help and accommodate. I definitely recommend. Michelle was very helpful and courteous.
2021年8月24日
Smart Self Storage - Harbour Point Self Storage からの回答
Michelle, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience at Harbour Point Self Storage.
Michelle offers outstanding service
Michelle offers outstanding service. She's thorough and considerate. The facility is clean and secure.
2021年6月15日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
We have had the best service at this…
We have had the best service at this location everyone is so friendly and helpful. The grounds are always clean in great condition always a pleasant to see.
2021年5月12日
Smart Self Storage - Harbour Point Self Storage からの回答
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Clean storage, super nice office staff
After renting a space here for way too long, I was finally able to move out last summer. During those many years the office people were always great to deal with, both helpful and personable. I recently had to rent a space again and oddly it felt like home. The facilities are always clean. I’ve never had a problem there at all. And again, the people are great!
2021年4月5日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
I would definitely recommend this…
I would definitely recommend this storage company. The manager was very polite and helpful. It didn’t take a long time to book. Very pleased!
2021年3月15日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you for your kind words. We strive to give each customer the best possible self storage experience. The staff at Harbour Pointe Self Storage values their customers and providing excellent service is their priority. Thank you for your recommendation.
A preferred parking space
A storage space for a vehicle became available against a wall which is preferred. I was notified of the open space and was able to move my boat to the location. The change was easy and the office staff changed to paper work for my new space.
2021年2月12日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you so much for your kind words, Kathleen. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Harbour Point Self Storage.
Smart Self Storage - Harbour Point Self Storage からの回答
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Smart Self Storage - Harbour Point Self Storage からの回答
We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Green Valley Road Self Storage.
The staff has been very helpful and…
The staff has been very helpful and friendly, and the facility is always clean.
2020年12月19日
Smart Self Storage - Harbour Point Self Storage からの回答
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Michelle in the front office was very…
Michelle in the front office was very friendly, kind and helpful. I love a place with good customer service!
2020年12月1日
Smart Self Storage - Harbour Point Self Storage からの回答
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Purchased my space online
Purchased my space online. Arrived at the facility only to see that the space was not large enough. Owner, Fred, was friendly and helpful, and immediately got me into a larger unit (luckily, someone moved out that same day, so a larger unit was available). The facility is clean, spaces are competitively priced, and it’s easy to enter and exit. Highly recommend.
2020年11月18日
Smart Self Storage - Harbour Point Self Storage からの回答
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。