Snackfully レビュー 

41
•
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I ordered some protein bars that was seemingly more convenient than searching the shops for the flavour I want. After paying for it via PayPal, I completed my order after returning to the website, and... もっと見る

企業が回答しました

5つ星のうち3の評価

On the website it looks like the mixed snack boxes are in a neat, tidy presentation box but they actually just arrive in the external packaging used for postage. So when they arrive the boxes are beat... もっと見る

企業が回答しました

5つ星のうち5の評価

Discovered Snackfully a couple of weeks ago and let's just say it's my new favorite shop! The prices are great, the selection is incredible (lots of healthy snacks too), and the mystery box is awesome... もっと見る

5つ星のうち5の評価

I'm so happy that I stumbled upon Snackfully when searching for a new provider for office snacks. Snackfully are stocking the best B Corp and sustainability-focused brands at great prices; plus, they... もっと見る

企業が回答しました

企業情報

  1. 食品雑貨店
  2. ・
  3. ソフトドリンク店
  4. 製菓

当該企業による記述

Snackfully is more than just a name. It’s a state of satisfaction. A snack philosophy. It’s your snack prayers answered. Your snappetite satisfied. That feeling of gratitude when those snacks are delivered. It’s the feeling when a house or office is well stocked, and sorted for snacks. It’s the snackaffluence of e-shopping in the best market for gourmet snacks. You think, shop and live life more Snackfully.


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3.4

まあまあ

TrustScore 5段階評価の3.5

41件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.4

すべてのレビュー

(41)

過去12か月のレビュー数: 2件

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5つ星のうち4の評価

pretty good

my orders have always been fulfilled by snackfully quickly and efficiently. the delivery service is also spot on and reliable. 4 stars only because quite often my favorites are either low in stock or out of stock, which can be quite frustrating

2023年11月14日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi Steve,

Thank you so much for taking the time to write this review.

It is very valuable for us to receive such constructive reviews. We do usually have plenty of stock available for the majority of our products, so I am sorry to hear you have had this issue.

Please could you contact our customer service tam at hello@snackfully.co.uk who will be more than happy to look into why specific products could be currently out of stock?

Yours Snackfully,

James

5つ星のうち5の評価

Excellent packaging of my order and…

Excellent packaging of my order and received on time

2023年5月6日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi Abdulrahman,

Thank you so much for taking the time to write this review. I'm glad to hear that your order arrived on time.

We really value and appreciate your lovely feedback.

Yours Snackfully,

James

5つ星のうち5の評価

Great company and products

Great company and products, fast delivery too

2023年2月7日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi Rubby,

Thank you so much for taking the time to write this lovely review.

It's so valuable for us, as a small company, to receive such positive reviews.

Yours Snackfully,

James

5つ星のうち5の評価

The kind of company that I love

The kind of company that I love. Good products, good website, good prices, good people, orders sent out very quickly and with DPD. How could one not stay a loyal customer.

2022年12月28日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi Thomas,

Thank you for taking the time to write such a lovely review.

As a small, young company, it's so valuable for us to receive a review like this and to know you will be staying a loyal customer.

Yours Snackfully,

James

5つ星のうち5の評価

Quick delivery and great price

Ordered an advent calendar yesterday and less than 24hrs later it had arrived! Such a good price as well for the size of the item.
Would 100% order again and recommend to friends and family :) well done guys

2022年11月11日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Thanks for such a lovely review! We’re so pleased you like the look of your advent calendar….by the sounds of description you must have opted for the Tony’s Chocoloney Calendar. They are amazing 🤩

5つ星のうち5の評価

Can’t fault the service

Can’t fault the service. I was looking for packs of Nocco as buying individually is expensive over time. I came across snackfully after searching for Nocco online and the deals they had were so good, I’m one to always go by reviews however I emailed on Tuesday after seeing a review regarding use by dates. I queried this as I was bulk buying, I received a response within an hour and today I have received my purchase. I will definitely be shopping here again, fab deals, great customer service and fast shipping! Thank you.

2022年8月25日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi Katie,
Thank you for taking the time to write such a lovely review for us.
As a young company just over 2 years old it means so much for us to receive a review like this on Trustpilot.
We hope you enjoy the NOCCO.
Yours Snackfully
Tom & The whole of Team Snackfully

5つ星のうち5の評価

Great Experience

The order was great, the shipping was super fast and the package was very well packaged. Amazing experience.

2022年7月25日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi Jenny,
Thanks for taking the time to write us a lovely review.
It means so much to hear from our customers & as a young company just over 2 years old your feedback is so valuable to hear.
Yours Snackfully
Tom

5つ星のうち1の評価

Dismally Poor Delivery Service

I placed an order for five cases of soda (24 cans/case) and was given a delivery date of the following Monday. Saturday morning I woke up to a notice that my purchase would be delivered on Saturday, forcing me to rearrange my Saturday plans. I've waited all day for the delivery (it's now more than an hour past the LAST delivery time they gave) and there's still no sign that the order will be delivered any time soon.

Snackfully uses DPD for their delivery service. I didn't realize until I named this review what DPD means, but if I know a vendor uses DPD, I don't use that vendor. I'll have to find someone other than Snackfully for my next order.

2022年6月4日
自発的なレビュー
Snackfully ロゴ

Snackfully からの回答

Hi,

Thank you for letting us know about your feedback with DPD.

If you could drop us an email directly on hello@snackfully.co.uk we will be able to investigate what has gone on with your delivery.

We're sorry that DPD had messaged you to say they were going to deliver early. However without knowing who you are or which order you are talking about we are unable to help.

Ordinarly, DPD are an excellent delivery partner & rarely have issues in delivery.

5つ星のうち5の評価

The kindest company!!!

Not only did i get a class deal on my order - ufit latte 25g protein shake / jealous gummy worms, but the interaction I had with this company has made my day and they have gained a returning customer.

The delivery company did not attempt delivery - and sent it to a pick up shop which i am unable to get to as i am disabled and do not have family that could collect it. I contacted the delivery company to ask them to re-deliver, they said i had to contact snackfully who would rearrange this - which they are not able to do once it reaches the pick up shop.

Instead of making me wait 7 days for the parcel to be recalled back to them, Snackfully kindly re-sent the order ON THE SAME DAY for it to be delivered the next day!!!!

I have never had any company do this. They not only apologised for the inconvenience (which was not their fault) but apologised to me and sorted this out within seconds. I also appreciate their live chat being with an actual human instead of a robot.

This will be an inconvenience on their own stock until the original parcel can be recalled, but they done this out of genuine kindness towards a first time customer. Health and fitness shops can be extremely expensive to buy from, but their amazing deals - and positive customer service make it the best company i have ever used.

Thank you so very much for making my day, i shall be placing many more orders in the future :)

2022年3月24日
自発的なレビュー
5つ星のうち5の評価

Fantastic.

Sent an email about a expiry date on products, I was answered quickly and the delivery was super fast via dpd which was fantastic :) highly recommended.

2022年1月11日
自発的なレビュー
5つ星のうち5の評価

One happy team

After we decided to not meet face to face during Xmas 2021 festivities, it was decided at short notice to do a virtual event instead. To make this the best it can be, we contacted Tom at Snackfully and he jumped on the task to ensure the team had individual deliveries to home addresses, delivered the next day.

We can't thank the company enough for their prompt responses. All the team received many goodies, more than expected and made them happy.

Thank you Tom and your team - very happy

2021年12月15日
自発的なレビュー
5つ星のうち5の評価

Brilliant service

Very fast delivery, amazing prices and the mystery box is a lovely additional touch! Especially being milk intolerant with some lush vegan treats inside! Thank you

2021年11月27日
自発的なレビュー
5つ星のうち5の評価

Love them!

Brilliant company! Super quick and constantly up to date delivery, great customer service, really competitive pricing

2021年9月1日
自発的なレビュー
5つ星のうち5の評価

Just amazing!

Discovered Snackfully a couple of weeks ago and let's just say it's my new favorite shop! The prices are great, the selection is incredible (lots of healthy snacks too), and the mystery box is awesome! The service has been amazing so far. The delivery is super fast - I receive my snacks within a day usually, and I really like that they highlight small businesses and female-led startups. Only thing I would note is restocking more often - some of my fave snacks have been sold out for a week or 2 now and wish they were available!

2021年4月1日
自発的なレビュー
5つ星のうち5の評価

Love this shop

Love this shop, I was looking for heathy sweets and seen this shop so had a look. Initially I just ordered a few things that I like the look of, they arrived about a week later. They were all in one box and I loved the free mystery box so even thought I have now ordered a bulk order of different sweets and things I like, I still continue to try new stuff which is exciting. I love surprises so love this idea they have. Definitely have recommended to a few friends now who also love it.

2021年2月27日
自発的なレビュー
5つ星のうち2の評価

Hit and miss expiry dates

First purchase had good dates. Second purchase only had 2 months before expiry. There was no warning / info about it being short dated. For a small purchase this wouldn't matter. But, the site is set up for bulk purchases. I'd bought 80 bags of crisps. They only agreed to refund for 20. They did then offer opp to return if I'd got the large box they came in but it had been recycled. I will not purchase from the firm again unless they provide expiry date info.

2021年2月6日
自発的なレビュー
5つ星のうち5の評価

Just wow

Just wow! From a service and price point! I called yesterday and spoke to a gentleman called Sam, I had a question about one of the products they sell. Sam took my details down and promised to call back within 5 min with an answer...and he did! Not only that, he gave me advice to on another product I wanted to buy. Extremely happy with the service and the items I received (next day). In these times it is so difficult to receive such excellent service. I am so happy with the products I ordered and I also got a complimentary snack box. Thank you!

2021年1月12日
自発的なレビュー

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