Advertising products that are not in stock as in stock and then emailing to say it has a 7to 10 WORKING DAY delivery time is very poor. It happened not once but twice so not a isolated issue.
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レビュアーのコメントを見てみましょう
Every time I order I get an email to state that an item is not in stock. its literally on ever order I make, therefor I wont be ordering from here again. 3 stars is because they always seem to be the... もっと見る
We use Snickers Direct all the time & can honestly say that their service is excellent. If anything that I order is out of stock , they tell me when it is due & give options that are available if I w... もっと見る
Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... もっと見る
企業情報
当該企業による記述
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
連絡先
Kent Street, BB1 1DE, Blackburn, 英国
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 10%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff who worked hard to…
Very helpful staff who worked hard to answer my questions.
Fast dispatch and delivery of order.
still waiting for my delivery
Order already too late for our sale and still not here
Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a business address and keep booking for evening deliveries and sending "sorry we missed you" emails. They don't give you an option to change the time, just the date.
Fixed issues with the first delivery…
Fixed issues with the first delivery and sent out a replacement
Good quick delivery and notifications…
Good quick delivery and notifications progress

Snickersdirect からの回答

Snickersdirect からの回答
5 Star Anglo Saxon Products!
Timely delivery, even from out of USA, one week.
Aside from that excellent selling point these are also the best stretch form work pant I’ve ever used and the last one I’ll be using. Between the built in knee pads and stretch tech, they give you maximum durability in water/chemical based environments and construction /manufacturing environments. From the Dredge in the river to the chemical plant down the way, these pants can suit all employees in the field adequately without sacrificing comfort or durability all will kneepad slots for any pad you like but I prefer the D60
I ordered a hoodie and a coat and two…
I ordered a hoodie and a coat and two differant pairs of trousers i sent the hoodie coat and a pair of the trousers i wanted to change the trousers to Khaki green and the coat and hoodie was too big so wanted to swap them for a 2 xl then ive just received an email saying weve issued a full refund as the hoodie was discontinued so im confused on why the order was cancelled why couldnt he just give me a call like Carol did about the trousers i had to change the style
Excellent service
Excellent service, online payment wouldn’t work and they quickly resolved the issue and my product arrived next day.
Poor quailty and customer care
Update 2 to reply: I have replied to an email the same day that was asking for pictures and, that is when I was told I could not be helped. Can you please continue this convosation via email or give me a direct email address to contact if you are willing to help me with this problem
Update to the reply I revieced:
i launched the claim on 20th of october so this is obviously not true. The last two emails i received from yourselfs are telling me you will not help me.
Ordered a pair of trousers in March for £115, after 3 months the zipper broke after contacting them they refused a replacement and repaired the item instead. The repair failed in exactly the same way after another 3 months. They are now refusing all liability as the product is just over 6 months from purchase ( only 3 months from their repair). a previous pair of snickers i owned also did not last well which is what led me to buy the more expensive version which is also a massive disappointment. I will now personally stay clear from this brand and urge others too also.

Snickersdirect からの回答
Excellent Service
Excellent service, very helpful on the phone.
Good deals to be had, fast delivery.
Excellent service goods delivered as…
Excellent service goods delivered as stated not for the first time I have used snickers direct but will probably be the last as they are excellent quality and last for years and I will be retiring before I need anymore
Votre site et horrible
Votre site et horrible, rien ne fonctionne... aucune fluidité ni facilité de filtre . Bref, j'irai m'équiper ailleurs
Great service
Orderd, delivered all within 27 hours fantastic service. Always good quality trousers that last well.
Didn't have my size in stock but found…
Didn't have my size in stock but found an alternative , kept me updated even my second option came within 2 days of first order, good boots.
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