Soar Payments レビュー 22

Great company and great people. Communicative and care about educating their customers on not just their, but all, financial services available. They work in a niche market and serve that market wells.

Just when I felt lost and thought all the doors were closed on me, Nathan and his team saved the day!!!

When I first started the process of setting up payment processing for my high risk business, I was actually working with another company (Initials for the first company is Z.P.) and going through their application process. Unfortunately, the customer service and overall knowledge just wasn’t there. Even worse, I left those conversations feeling frustrated and clueless, which led me to start researching other options online and then that’s when I found SoarPay.

Nathan (His last name is Vanderpoel) thankfully took my initial call and as you can imagine I came prepared with a lot of questions because I was seriously considering switching companies at that point. Also because setting up this type of an account for an e-commerce business is/was new territory for me and as mentioned, I didn’t have a good start with the other company.

From the start, Nathan V. was genuine, patient, and extremely informative. Also very knowledgable about the ins and outs of the industry and how things work with online payment processing and high risk merchant accounts. It was one of those conversations that just sticks with you to the point that I kept thinking about how positive and helpful the call was all weekend.

The following Monday, I called Nathan back and told him I wanted to move forward with him and Soarpay. Since then, he has truly been fully invested and has been incredibly supportive and persistent throughout the entire process. I truly appreciate how he worked diligently to help me explore different options and never gave up. 💯

What really stood out to me was that when things required additional attention and began to seem impossible ( I won’t get into details), Nathan didn’t hesitate to involve higher-ups within his company to make sure everything moved forward properly and that all options were exhausted. The team at Soarpay was truly all hands on deck. If my experience is any indication, they’re all organized, communicative, and committed to getting results for their clients.

Most importantly in the end, he successfully helped me get approved. I’m genuinely grateful for his persistence, professionalism, and guidance. Setting up payment processing is a critical part of building a business and having the right partner makes all the difference as you can imagine.

I highly recommend Nathan and the entire Soarpay to anyone looking for knowledgeable, responsive, and genuinely supportive service. If you’re a merchant let alone a high risk merchant, start with SoarPay!

Just wasted my time filling the form and 0 answer, they can't even tell you that you're not approved what a redicilous

I have had a great experience with SoarPay. I chose to work with them largely because they’ve been around a long time in the high-risk merchant account space, which mattered to me. The underwriting process was straightforward and moved faster than I expected. Once the account was approved, their client support team was easy to reach and genuinely helpful whenever I had questions. We’re using them for a high-ticket subscription product, and everything has worked as it should. Overall, it’s been a solid, no-drama experience.

Simply the worst prop firm that has ever existed.
Not to mention that many people I know never received their payouts, and they made claims that were simply not true. They only like collecting money, not paying it out.

One of their excuses was that I supposedly didn’t follow the consistency rule, even though it was 23% on their website and you had to stay below 25%. On the payout day, I logged in and—interestingly—it suddenly became 28%. I even have screenshots of it.

For another payout, they claimed I was “copy trading” because someone on a completely different account entered the same position 3 minutes later 🤣🤣🤣🤣

In my opinion, NO ONE SHOULD PAY THEM ANYTHING, BECAUSE THE WHOLE THING IS A SCAM!

Kyle was great! Very professional and helpful.

Thank you for making this process smooth and easy.

I have been working with Nathan Vanderpol on getting my Merchant Account Application set up to be processed. I am a sloe proprietor and my business isn't Live yet. I can't process any sales transactions as of yet. Nathan understands where I'm at with my business and s helping me move forward with the application. Nathan is fantastic to work with! He stays in touch with me regularly to keep me informed as to where we are in the process and when he requested documents from me, it was very easy to get him what he needed. Nathan is always upbeat and sounds so positive and confident about what he is doing, the products he is using and also about me. He has made me feel good about what I'm doing with my business and where I'm at with it. This all gives me some confidence and a feeling of security about what he is doing for me and what I'm doing also. I look forward to his calls and hearing where we are. I'm excited to get my Merchant Account set up so I can start generating some income for myself through my business. Nathan is truly great to work with and comes across as an honest, caring person.

A computer tech support scam company named Cybersoft LLC using Soarpay to steal the money out of my and some other people's credit card, I investigated about this company Cybersoft its owned by Allen Ott but when I called Allen ott he told me some Indian Guy Manoj Jangra Managing all this. They are running this scam in the name of Norton they call random people pretending to be Norton and Take the remote access of their computer and tell the fake things like hacking and all. I request soarpay to investigate and refund money to all the customer Scammed by this Cybersoft LLC. I request Soarpay not to provide your services to businesses who scam people

This Company's customer support sucks, This company is total scam, Whatever documents they asked for before signing up and after signing up I provided them and as soon as I processed my first transaction they put money on hold and they asked my a signed document and invoice I provided them than they said they cannot release the funds until they talk to each of my customer, this company is total scam please stay away from it, if you need more information that how do they scam business email me, BE AWARE FROM THIS COMPANY

If you’re a business owner searching for reliable and stress-free merchant services, Soar Pay is the clear choice. From day one, Kyle King—my main point of contact—took the pressure off my shoulders and guided me through every detail of getting started as a new business owner. Every time I called or emailed, their team was right there to help, making the entire process seamless.

Their systems are top-notch, and the customer service is unmatched. I especially want to highlight Kyle and Heather, who went above and beyond to make sure I felt supported every step of the way. These two truly care about their clients, and it shows.

I highly recommend Soar Pay to any business owner looking for outstanding service, reliable systems, and a team that truly has your back.

Kyle, is amazing! Truly because of him I have had a great experience so far.

Glad that he is my rep...

Kyle has been fantastic to work with! He is always helpful, responsive, and makes managing our Soar Payments account simple and stress-free. I truly appreciate his support and highly recommend working with him.

Both Nathan and Kyle were great to work with. Very genuine and knowledgeable and willing to answer all my questions.

After repeated issues with other payment processors, Soar Payments has been an absolute godsend. Specifically due to the customer service — today my rep Kyle tackled a problem before I even knew it was an issue, and he has been attentive, knowledgeable, enthusiastic, and kind from the very start. I just had to leave a review. At this point I couldn’t imagine switching. Very happy.

I was experiencing financial issues and was attempting to close my account to migrate to a new merchant account but Kyle King helped me so much, first by getting everything lined up so it would be seamless and I would not loose funcionality.The other company kept jerking me around and changing the migration dates, each time Kyle assured me I would stay connected. The end result...I remain a loyal customer and appreciate all of the flexability he allowed me. He helped me very much and appreciate his assistance!

I had an excellent experience with Sour Payment. From start to finish, the entire process was seamless and completed within just a few days. A special thanks to Kyle King, who went above and beyond to assist me, even while recovering from pneumonia. His dedication and professionalism were truly commendable. I highly recommend Sour Payment for their exceptional service and support!

Soarpay team is awesome. I like working with Kyle and team and best thing about the team is that they are just a call away or email away. I dont have to call on tollfree and keep waiting for the right person.

In last 3 months, it has been very nice and helpful working with Soarpay team.

after wasting time filling endless questions and sending sensitive information to this shady company, they never replied, they never sent the "instant quote", nothing happened, just a waste of time and collecting IDs and sensitive company documents & bank statements.
I request a certificate of document destruction.

Amazing customer service, 100% recommend.

They were responsive to issues and quick relative to the other application I submitted.