Prompt delivery. Well made clothing. My only criticism is that your selection is small. That said, I will be buying again. Keep up the good work,👍
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... もっと見る
Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... もっと見る
Good quality clothing but wasn’t pleased with the service got next day deliver but then didn’t come till 8 days later. Also was told because of the delay I’d get a refund on shipping but I didn’t pay... もっと見る
企業が回答しました
企業情報
連絡先
The robert St Hub, 12-14 Robert street, M31EY, Manchester, 英国
- hello@societenoir.co.uk
- www.societenoir.co.uk
4.2
ほぼ満足
248件のレビュー
ネガティブなレビューの 80％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer Service is King
Prompt delivery.
Well made clothing.
My only criticism is that your selection is small.
That said, I will be buying again.
Keep up the good work,👍
2026年3月18日
Great cap designs and quality
Great cap designs and quality. Love these caps always buy from here. Competitive pricing too. Will buy again.
2025年12月31日
Amazing customer service
Amazing customer service. Quick replies and more than happy to help :) They went above and beyond for me, way more than they needed to. Massively appreciated. Thanks agaim guys :)
2025年12月23日
自発的なレビュー
Had a few orders off these and every…
Had a few orders off these and every time the products been great quality.
Had placed delivery address incorrect so I emailed to change it and within a few hours it was rectified with no trouble.
2025年12月21日
自発的なレビュー
The items are TOP QUALITY!
The items are TOP QUALITY!! So good I keep coming back for more. The team on admin are amazing too, I received some items that happened to be duplicates but also received a message to say some items i ordered were out of stock, the efficiently asked me to send them pictures of what i had already and then sent out an order to make sure everything I got was different. Items arrived today and I am over the moon. I will continue to shop here as long as they are open!!
2025年12月12日
自発的なレビュー
Great hats I'll keep coming back as I…
Great hats I'll keep coming back as I have done for years
2025年11月28日
Great experience
Incredible quality, fast delivery and great customer service.. will definitely shop here again!
2025年12月1日
自発的なレビュー
Amazing customer service
Amazing customer service, would highly recommend. Great brand and quality ! Have got a lot of products now and super happy with them all.
2025年12月2日
自発的なレビュー
Replied in good time
Replied in good time
Went above and beyond to get me discount on already heavily discounted items
10/10 would recommend
Will be ordering items again in the near future
2025年11月26日
自発的なレビュー
Ordered on the 26th Oct
Ordered on the 26th Oct
Item still not received multiple emails sent with no reply
2025年10月26日
自発的なレビュー
Order #31368
Order #31368
I have honestly had the worst experience with this company. They sent me a hat that doesn’t fit the description on the website.
They Have taken a ridiculous amount of time to provide a returns label and now the item is returned, they refuse to refund me.
Do not deal with or buy from this unprofessional company!!!
I will get my refund from my bank!! What a disgrace!!!
2025年9月21日
自発的なレビュー
SOCIETE NOIR からの回答
Return received 3 working days ago. Whilst we try and be as swift as possible, refunds go through a payment merchant and your bank and ultimately can take 3-5 working days to hit your account from the moment we action this. We do need to check the product to be unworn before we can do this.
We are sorry we can not do all of the above instantly for you, we wish we could but we do have to follow processes and timeframes out of our control.
Your postage was also covered for this returned item, yes, due to the product image displaying a slight difference to the cap branding.
We have done all of your requests and done this as quickly as possible.
Awsome sets and styles and I’ve bought…
Awsome sets and styles and I’ve bought a few now over the years! Also fit perfectly every time! Great cloths and also great people running the company,as some stuff I ordered was out of stock they sent me some extra cloths as a apology witch they didn’t have to do and I was very grateful 10/10 thanks!!
2025年10月8日
自発的なレビュー
Professional customer service…
Very easy to work with got a personal call after leaving a email the problem was sorted straight away and I got a discount code for my next purchase so very happy customer
2025年9月11日
自発的なレビュー
SOCIETE NOIR からの回答
AWAITING RESPONSE;
From: Societe Noir
hello@societenoir.co.uk
Date: 6 September 2025 at 14:39:48 BST
To: Daniel Leng *removed email address*
Subject: Re: Automatic reply: Order #31291 confirmed
Hi Daniel,
Firstly we do advise 48-72 hour working day replies as per our auto email. We are still within that time frame.
Your order was sent out straight away and delivered on 4th September under tracking YA082646779GB (found in your order profile)
Here you can also see the proof of delivery image
If this hasn’t been received please let us know so we can start an investigation. I will mention though, requesting a “delivery at west Harding loading entrance” may not be the easiest thing for a Royal Mail driver on strict time restraints to find.
Once you let us know if received or not after checking POD we will take according next steps.
Thanks
Josie
T:
W: www.societenoir.co.uk
Mixed review
Delivery was fine. Communication could have been better and refund took a little longer than expected, but appreciate delays & errors can occur. All sorted in the end, thanks.
2025年7月13日
自発的なレビュー
SOCIETE NOIR からの回答
Hi James,
We are sorry you had a poor experience on this occasion. An error in our warehouse move presented an incorrect returns address. We naturally had to await the stock back before we could process the refund, albeit completely our issue and not yours.
We hope we can rectify this in the future
Thanks
Josie
I have been waiting for a response for…
I have been waiting for a response for a refund for 6 days from when they asked if i would like a refund due to a missing parcel which is ridiculous.
Hi Josie,
No after i got an email asking whether i would like a refund to which i replied, i have yet to get any contact back acknowledging my choice for a refund or when i will be expected to get it. I have since sent another email 2 days ago asking about it again to which i have had no reply. Can you sort this out for me thanks. #30971
2025年6月19日
SOCIETE NOIR からの回答
Hi Ethan,
All emails have been responded too?
We advised refunds can take 3-5 working days to hit your account from when they are processed.
Thanks
Josie
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