Ordered the sofa on Sunday and it was delivered Monday! The customer service from the team at Sofas and Friends have been amazing. The sofa was delivered by Adi and Josh who were fantastic - very fri... ãã£ãšèŠã
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Amazing quality sofa. It really is beautiful and I've already had many compliments. Andy and James who delivered my sofa went above and beyond to install and bring it in. Best delivery I've ever had.... ãã£ãšèŠã
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Cannot fault the delivery guys. Despite challenging stairs to get up to my house, and being told to refuse delivery by the office, they managed to get the sofa up and into the house. Really appreciate... ãã£ãšèŠã
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I was a little bit nervous parting with over 2k to an online business. Furthermore not even sitting on the sofa. I needn't have worried. Sofas and Friends did exactly what they said they would and del... ãã£ãšèŠã
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351 Purley way, CR0 4NW, Croydon, è±åœ
- 02086800933
- sofasandfriends@gmail.com
- www.sofasandfriends.co.uk
4.8
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Absolutely over the moon with our sofa
Absolutely over the moon with our sofa, we went for the tignes in rabbit and itâs so comfy I couldnât actually believe the size of it!
Iâm not overly impressed by the delivery company as they insisted they couldnât fit it through the door ( they could with ease, they got a tape measure out to try and prove me wrong and it backfired massively) they also repeatedly ignored me as i asked them to leave the sofa in the middle of the room as I was paining still, they proceeded to push it up to the wall, luckily the paint had dried ..
but this had nothing to do with sofas and friends, delivery took 2 weeks and the sofa is amazing quality would 100% recommend
2026幎2æ28æ¥
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SOFAS and FRIENDS ããã®åç
Thank you so much for your lovely review! We're delighted to hear how happy you are with your Tignes sofa and that you're enjoying the comfort and size of it.
We're sorry to hear about the delivery experience and appreciate you bringing it to our attention. Weâll be sure to pass your feedback on to the delivery team.
Thanks again for your recommendation, it means a lot to us!
Tinges sofa and chair - so far so good
Really good from start to delivery, I sent a video via WhatsApp to confirm the sofa would fit my access, saga was ordered and delivered in 10 days, the two delivery guys where spot on, set the sofa and chair up and even too the packaging away! The sofa itself is spot on, I would definitely recommend it
2026幎2æ24æ¥
SOFAS and FRIENDS ããã®åç
Weâre really pleased to hear everything went smoothly and that youâre happy with your sofa and chair. Itâs great to know our delivery team looked after you too.
Thanks again for the recommendation ð
I just received my tigna settee andâŠ
I just received my tigna settee and it's gorgeous..am so happy with it...delivery guys were so nice ..I wouldn't hesitate to recommend
2026幎2æ27æ¥
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SOFAS and FRIENDS ããã®åç
Thank you so much for your lovely review!
Weâre absolutely delighted to hear youâre so happy with your Tignes settee , thatâs wonderful to hear. Itâs also great to know our delivery team made a positive impression.
Amazing obsessed I canât say thank you enough to the 2âŠ
I canât say thank you enough to the 2 delivery guys they were amazing efficient, quick, friendly and answered our questions as they were building the sofa.
One item was missing and they got on the phone straight away and sorted it out.
The next day I called to chase the missing item, spoke to a lady who was so apologetic and advised she will get it out to me the same day, it arrived the next day so thank you.
Saved the best till last the TIgnes sofa I am obsessed it is fantastic quality, looks amazing and is so comfortable
2026幎2æ24æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your amazing feedback!
Weâre thrilled to hear how happy you are with your Tignes sofa â âobsessedâ is exactly what we love to hear! Itâs fantastic to know our delivery team looked after you, kept you informed, and quickly sorted the missing item. Weâre also glad our team could resolve everything promptly for you.
Enjoy your beautiful new sofa, and thank you again for your kind words and support ð
Excellent
During the last 6 months I have ordered 2 sofas and the quality is excellent. They were both special orders and were made and delivered within 6 weeks of placing the orders.
2026幎2æ24æ¥
SOFAS and FRIENDS ããã®åç
Hi,
Thank you so much for your lovely message. Weâre absolutely thrilled to hear that youâre happy with both sofas and that the quality met your expectations.
It really means a lot to us that youâve ordered from us twice within the last six months. Your trust and support are truly appreciated.
If we can help you with anything at all in the future, please donât hesitate to get in touch.
Kind regards,
Great from start to finish.
Great from start to finish.
Super fast delivery
respected my property unpacked the sofa took everything away.
I would definitely recommend this company & will ð¯ use them in the future ð
2026幎2æ24æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your amazing feedback!
Weâre delighted to hear that you had a great experience from start to finish and that you were pleased with the fast delivery and service. Itâs especially lovely to know that our team took care of your property and ensured everything was unpacked and cleared away properly.
Your recommendation truly means the world to us, and we look forward to helping you again in the future.
Thank you once again for your support ð
Amazing sofa
Ordered the 4 seater Tignes extendable sofa! & it is amazing, super comfy and so big! We love it thank you!
2026幎2æ24æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your wonderful feedback!
Weâre absolutely delighted to hear that you love your 4-seater Tignes extendable sofa and that youâre finding it super comfy and spacious â thatâs exactly what we like to hear!
It really means a lot to us that you took the time to share your experience. Thank you again for your support, and we hope you enjoy your new sofa for many years to come.
SOFAS and FRIENDS ããã®åç
Thank you very much for your review.
Weâre so pleased to hear that you were happy with the fast delivery and that our drivers provided a good service. Weâll be sure to pass your kind comments on to the team.
Super Happy
Gorgeous range, simple purchase with options to ease payments at 0% interest, quick delivery with good communication throughout & quality product. We are super happy!
2026幎2æ18æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your fantastic feedback!
Weâre delighted to hear that you found the purchasing process simple and that the payment options were helpful. Itâs also great to know that you were happy with the quick delivery, communication, and, most importantly, the quality of your product.
Knowing that youâre super happy truly means the world to us ð
We purchased the tignes left cornerâŠ
We purchased the tignes left corner sofa in mocha. It is a brilliant sofa - very comfortable. The process in buying was great. Always responded to messages. We went to visit the store before too and was really impressed with what we saw and the service from the staff at the store. The delivery was super quick, we had it within a week. The delivery people were very friendly too and helped put the sofa together. Thank you so much, we are already eyeing up getting a matching chair.
2026幎2æ20æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your lovely review. Weâre delighted to hear that youâre happy with your Tignes left corner sofa in mocha and that you found it comfortable.
Itâs great to know you had a positive experience in-store, with communication, and with our delivery team. Your kind words mean a lot to us.
Weâd be very happy to help when youâre ready for the matching chair ð
Brilliant service from start to finishâŠ
Brilliant service from start to finish canât fault anything smooth purchase and process from ordering to delivery!
2026幎2æ18æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your kind words! Weâre thrilled everything went smoothly from order to delivery. We really appreciate your support and hope to see you again soon!
Brilliant delivery guys were amazing
Brilliant delivery guys were amazing! Not long of a wait for delivery. And I have to say the sofa is beautiful
2026幎2æ18æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your lovely feedback! Weâre thrilled to hear you had a great experience with our delivery team and that youâre happy with your beautiful new sofa. Weâll be sure to pass your kind words on to the team â theyâll really appreciate it.
Excellent sofa with very good qualityâŠ
Excellent sofa with outstanding quality and comfort. The materials and finishing feel premium and very durable. Staff were professional, helpful, and easy to deal with, and the delivery was on time and handled with care. Very satisfied with both the product and the service â highly recommended.
2026幎2æ13æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your wonderful review! Weâre delighted to hear that youâre enjoying your new sofa and that the quality and comfort met your expectations.
Itâs especially rewarding to know that our team and delivery service made the experience smooth and pleasant for you. Your kind words truly mean a lot to us.
Fantastic service right from the start
Fantastic service right from the start. The lads that delivered it were amazing.
Thank you!
2026幎2æ10æ¥
SOFAS and FRIENDS ããã®åç
Weâre thrilled to hear that you had a fantastic experience from the very start. Our delivery team will be especially pleased to know their efforts made such a positive impression â weâll be sure to pass on your compliments to the lads!
Sofa is unbelievable, CS could be better
Sofa is unbelievable! Love it!
Delivery drivers that are used are not the best ended up telling them to just leave it and I ended up doing it myself as they where just knocking it into every wall etc.
Being kept up to date after placing the order can be improved, heard nothing for over a week after paying for the sofa, ended up having to call them to find out what was going on.
Would still recommend however as amazing sofa for a reasonable price.
Tignes corner sofa - Rabbit
2026幎2æ10æ¥
SOFAS and FRIENDS ããã®åç
Thank you for your honest feedback. Weâre so pleased to hear you love your Tignes Corner Sofa â Rabbit!
Weâre very sorry the delivery and communication didnât meet expectations â thatâs not the standard we aim for. Your comments will be shared with the team to help us improve.
We truly appreciate your recommendation and your support.
Sofa is perfect
Sofa is perfect. Delivery guys were very on time, brought it in and assembled it for me. No complaints, was a little weary of some of the bad reviews but my friend had used them before. Donât listen to the bad reviews.
2026幎2æ3æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your lovely feedback!
Weâre delighted to hear your sofa is perfect and that the delivery team arrived on time and took care of everything for you. Itâs great to know your experience reassured you, and we truly appreciate you giving us a chance based on your friendâs recommendation.
Enjoy your new sofa, and thank you again for your support!
The delivery came very quickly and theâŠ
The delivery came very quickly and the delivery men were polite and tidy. The staff in the store were very helpful and the Sofa speaks for itself, gorgeous sofa.
2026幎2æ6æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that youâre happy with your sofa and that our delivery team and store staff provided a positive experience. Enjoy your gorgeous new sofa!
The delivery was quick
The delivery was quick, they came on time, set the sofa up and took the rubbish away, the couch is perfect for us, we love it , thank you very much very study and perfect colour.
2026幎2æ3æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your wonderful feedback! Weâre thrilled to hear that the delivery went smoothly and that you love your new sofa. Itâs great to know that itâs the perfect fit, sturdy, and the colour is just right. Enjoy it!
Order was simple but delivery not
The order was simple and straight forward. When I was contacting Sofa and Friends was helpfull and try to give me as much information as possible. I was just disapointed with delivery and processing time since sofa been delivered week and half before delivery.
Delivery itself was very chaotic and rushed because was other company doing it. The drivers were on the wrong address first and calling that nobody is responding the doorbell, and after sending message with address again they make it to the house after 20 minutes .
2026幎1æ24æ¥
SOFAS and FRIENDS ããã®åç
Thank you for your feedback. Weâre glad to hear that our team was helpful during the ordering process.
We sincerely apologise for the issues you experienced with the delivery. We understand how frustrating it must have been with the delays, incorrect address, and confusion on the day. We are sharing your comments with our delivery partners to ensure this does not happen again.
We truly appreciate your patience and your feedback, and we hope you are enjoying your sofa despite the delivery challenges.
This is my second sofa and I love it
This is my second sofa and I love it. Delivered on a day I requested no problems from to finish with the service.
2026幎1æ27æ¥
SOFAS and FRIENDS ããã®åç
Thank you so much for your continued trust! Weâre thrilled to hear that your second sofa has arrived exactly when you wanted and that the service met your expectations. Enjoy your new sofa!
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