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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'm not a web dev, hell I'm not even in IT but I've spent the lat 10 years or so self teaching/running an eCommerce site that works out pretty well for the most part. Now and then, I either bre... もっと見る

企業が回答しました

5つ星のうち5の評価

Great Team. I always have right solution for my problem/issue. You can get right deal with transparency in work and great support. I am having dedicated server for 4 years now and never had to wait... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been an old client of softsyshosting going back to many years. Being a software person myself, I can appreciate quality support and also read in between the lines from the kind of respon... もっと見る

企業が回答しました

5つ星のうち5の評価

Softsys customer service always awesome. They quickly respond and address issues. We are non profit org and have been windows shared hosting with them from almost for 8+ years now. Customer service r... もっと見る

企業が回答しました

企業情報

  1. クラウド コンピューティング サービス
  2. ・
  3. ウェブ ホスティング サービス
  4. クラウド ストレージ サービス
  5. ビジネスとITのコンサルタント代理店

当該企業による記述

Softsys Hosting is a global cloud and infrastructure solutions provider delivering reliable, high-performance hosting services since 2006. We specialize in managed cloud, dedicated servers, VPS, cybersecurity, and compliance services across multiple data centers worldwide. Our focus is on providing fast, secure, and scalable environments backed by truly responsive 24/7 customer support. With a customer-first approach, premium hardware, and transparent pricing, we help businesses of all sizes run their applications with confidence and peace of mind.


連絡先

4.8

優良

TrustScore 5段階評価の5

57件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(57)

過去12か月のレビュー数: 2件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Over a decade of rock-solid support and reliability

I have been a client of SoftSys Hosting for over 10 years, and once again they proved why I continue to trust them with our infrastructure.

Recently, we faced a critical filesystem issue that required hypervisor-level intervention and an offline repair in a rescue environment. The technical support team handled the entire situation with outstanding professionalism—taking a full backup first, following our technical requirements precisely, and getting our production environment back online quickly and safely.

Finding a hosting provider with this level of stability, prompt communication, and technical readiness is rare. Thank you to the entire SoftSys team for more than a decade of excellent service and partnership!

2026年10月1日
自発的なレビュー
5つ星のうち5の評価

Pretty darn good

I'm not a web dev, hell I'm not even in IT but I've spent the lat 10 years or so self teaching/running an eCommerce site that works out pretty well for the most part.

Now and then, I either break said site or decide to just rebuild it because it looks a bit old and that's when I've had a good experiance with Soft sys.

It doesn't matter what time I message or even day for that matter, but it's always the same guy that messages back - Brad Hack and solves whatever dumb problem I've caused myself with minimum fuss no matter how many times I message back.

I've had around 3 hosting companies over the years, but none were as good

2026年4月3日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thank you so much, Paul - this genuinely means a lot to us.

We’ve really valued being part of your journey over the years, especially seeing how you’ve built and evolved your eCommerce site through your own hard work and curiosity. That kind of hands-on learning is never easy, and it’s been great supporting you along the way - whether it’s fixing something that broke or helping with a fresh rebuild.

Also, really appreciate the shoutout to Brad. He’s been an integral part of our team for 15+ years and often takes the lead on more complex challenges. Beyond solving issues, he also helps guide the broader team to ensure we’re consistently delivering the kind of support you’ve experienced.

Thanks again for your trust and for sticking with us over the years - it truly means a lot. We’re always here whenever you need us.

5つ星のうち5の評価

We have been with softsys for over 15…

We have been with softsys for over 15 years and our experience with is nothing but excellent. We are very happy with softsys and their support. They always respond within minutes no matter what time of day we email them. Great Support and Team.

2025年9月30日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thank you so much for your kind words and for trusting us for over 15 years! 🙏 We truly value your continued partnership and are delighted to know our support team has been able to assist you quickly and effectively whenever needed. Your appreciation motivates us to keep striving for excellence every day. We look forward to continuing to serve you for many more years to come! 🚀

5つ星のうち5の評価

Great

Great, quick service!

2025年2月7日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thanks Franik!

5つ星のうち5の評価

Very responsive customer service

We hosted both a virtual server and a physical server with SoftSys for the last 7 years. Uptime was phenomenal with both servers. When there were rare issues SoftSys was quick to get someone to investigate very quickly and get us back online with very short down time. Couldn't be happier with the customer service experience.

2024年12月21日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thanks Trent!

5つ星のうち5の評価

Softsys customer service always…

Softsys customer service always awesome. They quickly respond and address issues. We are non profit org and have been windows shared hosting with them from almost for 8+ years now. Customer service response is the main factor for us to stay this long apart from cost savings options

2024年8月28日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thank you so much, Naveen! Working with your non-profit for 8+ years has been fantastic, and we promise to continue providing the industry's best customer service!

5つ星のうち5の評価

SoftSys - Excellent Support

SoftSys is an excellent company. They are very quick with resolving the tickets we submit, and they always know/recommend the best solution to our problems.

2024年8月21日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thanks, Rob! We promise to continue improving our services in the future as well!

5つ星のうち5の評価

A+ support team

The support that they provide is top notch and the team always goes the extra mile to help. They are knowledgeable in all aspects of technology and are able to come up with solutions. The response time is also very good!

2024年8月10日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thank you, Marianella! Our team constantly upgrades its knowledge of the latest technologies and is eager to work with customers to find a solution to their problems. We value our long-term association!

5つ星のうち5の評価

Great Customer Support

We have been using SoftSys for years and are very happy with our up time and especially the customer support. More than once we have had an urgent need for technical support and SoftSys has always helped right away.

2024年8月3日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Our goal since day 1 has been to be by our customers' side when they need us the most! Thank you so much for appreciating our efforts.

5つ星のうち1の評価

Total waste of time

Total waste of time. Order rejected as "high risk" with absolutely no effort to alleviate their concerns. Instead, got a rejection with an entitled "good luck with your new host". The response funny enough was from Ruchir Shastri, who appears to be the Founder/President of the company. Seems like I dodged bullet with this one based on the other reviews.

2023年9月20日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

We're sorry for your experience while placing an order with us - however, we use an industry known anti-fraud system which helps us to protect us by blocking orders that are deemed to be of high risk. Your order had a very high fraud risk score - apart from other factors, you had billing location in one country, phone number of another country and actual location from where order was placed was a third country (the IP address from where this order was placed was also showing up as used for past potentially risky activities). We understand that this may not be a perfect outcome for you, but we need to safeguard our business and customers by ensuring that our environment is not endangered by potentially risky customers who may be using our services for activities that violate our ToS and AUP.

5つ星のうち1の評価

Does not care about customers.

After canceling all services and selling the company. Softsys kept the server going for over 2 years. When I finally found the charge was still happening. They offered no help in shutting the service off or disconnecting my payment. Tried telling them that the server hasn't been used in years. They show me a screenshot of .4mb download per day and tell me that it is "very much in use". Yeah by updates. This site is a bunch of crooks.

2022年3月22日
自発的なレビュー
5つ星のうち5の評価

I am pretty satisfied customer for last…

I am pretty satisfied customer for last 7-8 years now. Very fast and prompt service!

2021年2月5日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Thank you for being a long time SoftSys Hosting supporter ❤️

We are grateful to have you as a customer and we look forward to serving you for many more years to come.

Please don't hesitate to reach out if there's anything we can be of assistance with.

Sincerely,
Joanna Isac - Customer Service

5つ星のうち5の評価

Excelent!

I am very grateful for the support provided, the response times and especially the support from brad

2020年10月13日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Manuel,

Thank you so much for taking a moment to share your experience with SoftSys Hosting ❤️We're thrilled to know you are happy with the support received from our team. Brad is very knowledgeable and always happy to help.

If there's anything else we can do to support your business, please get in touch.

Sincerely,
Joanna Isac - Customer Service

5つ星のうち5の評価

Great VPS service

I've had a VPS on here for like five years now. The uptime is excellent, support is great (I'm on the "expert" support mode, so really just reach out to them if my VPS is frozen, which is pretty rare). There's thousands of VPS providers on the internet, this is one of the exceptional ones with a great cost:performance value.

2020年9月27日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Timothy, thank you so much for your kind words ❤️ We're always striving to deliver excellent service and customer support and we're happy & grateful to know you've been trusting us with your business for over five years now.

Please don't hesitate to reach out if there's anything we can be of assistance with.

Sincerely,
Joanna Isac - Customer Service

5つ星のうち5の評価

Fast and complete service and support

Fast and complete service and support! I've had very minor issues, mostly things that I could've done myself but just couldn't. I'd send in a low priority ticket and in less than an hour, I'd have not only a response, but the problem completely sorted! And I'd also learn something too! Highly recommend!

2020年9月20日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Joseph,

Thank you so much for sharing your feedback and for recommending us ❤️

Our technicians strive to provide high-quality support 24/7 so I'm really happy to hear you had a great experience with our team.

Please continue to reach out to us if there's anything we can do to support you.

Sincerely,
Joanna Isac - Customer Service

5つ星のうち5の評価

SoftSys Hosting is Awesome!

I have been with SoftSys Hosting for many years and they provide excellent hosting service as well as customer support. I would highly recommend SoftSys if you are looking for an affordable hosting service.

2020年9月17日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Lisa,

Thank you so much for taking the time to share your feedback ❤️ We're so happy SoftSys Hosting has been working great for you and you are vouching for us.

Please continue to let us know how we can be of service.

Sincerely,
Joanna Isac - Customer Service

5つ星のうち5の評価

Perfect.

Let me open by stating I use their low tier cheap offerings. This tier has been reliable, and trustworthy. Great general purpose offerings at an excellent price. Support at this level is absolutely astounding. I recommend them to all my entry level associates. When I need higher tier services they will be high on my list simply because of support and the overall great experience with thier inexpensive products.

2020年9月17日
自発的なレビュー
SoftSys Hosting ロゴ

SoftSys Hosting からの回答

Pete, thank you so much for taking the time to talk about your experience with SoftSys Hosting.

Wow, "reliable, and trustworthy" 🤩 I'm so happy to hear the service is working great for you Pete and that our support staff has been helpful.

We offer a great variety of services from shared hosting to fully managed VPS and dedicated servers, so that we can support our customers every step of the way, as they grow and scale up.

Please don't hesitate to reach out to us if there's anything else we can do to help you.

Sincerely,
Joanna Isac - Customer Service

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