Collected our caravan from Spinney Warwickshire on Friday, headed straight to a site to use it. Everyone that works there are very professional, from sales exec Richard to Alan who did the handover. D... もっと見る
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Bought a campervan recently from Spinney in Warwickshire. All the staff were friendly and professional making the whole process easy. They delivered the van to my house following warranty issue with t... もっと見る
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All the team were fully customer focused and very knowledgeable about the products they were selling. The whole part exchange procedure was seemless and done to my expectations. Particularly thanks to... もっと見る
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The Team we meet at SPINNEY WARWICKSHIRE were extremely helpful and knowledgeable.Sales Executive Richard Bulmer, guided us through the types of Caravans which our Car would pull.,and what Extras we... もっと見る
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企業情報
当該企業による記述
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
当該企業による記述
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
連絡先
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, 英国
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4.7
優良
2082件のレビュー
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ネガティブなレビューの 94％に回答しています
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Autosleeper warwick
Good experience when we went to view campervan we were given keys and told to take as long as we wanted we then were allowed to take on extended test drive, we then gave them a list of a few snagging items that needed addressing and were told all would be done before purchase, when we returned to collect a few weeks later everything was done and we were given a comprehensive handover prior to paperwork all done in a friendly no pressure manner.
2026年8月6日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share such detailed feedback! We’re delighted to hear that you had such a positive experience from your initial viewing through to collection.
It’s great to know that you were given the time and freedom to view the campervan at your own pace, enjoyed an extended test drive, and that the snagging items you identified were all addressed before collection. We’re also pleased that the comprehensive handover and paperwork were completed in such a friendly and relaxed, no-pressure manner.
Thank you for choosing Spinney. We hope you have many fantastic adventures in your new motorhome.
Spinney Motorhomes & Caravans からの回答
Thank you for your lovely feedback! We’re really pleased to hear that you found our team helpful and had such a positive experience with Spinney.
We really appreciate you taking the time to leave a review and hope you enjoy many happy adventures ahead!
Friendly and helpful staff.
2026年8月14日
Spinney Motorhomes & Caravans からの回答
Thank you for your five-star review! We’re delighted to hear that you found our team friendly and helpful.
We really appreciate you taking the time to share your feedback and thank you for choosing Spinney. We hope you enjoy many happy adventures ahead!
It's the worst experience I've ever had…
It's the worst experience I've ever had when buying a leisure vehicle. There seemed to be no sales organisation, process or procedure; no team or team work; no normal sales enthusiasm; people didn't respond to emails and many promised phone callbacks didn't happen. It took weeks to transfer the vehicle we bought without seeing from Flintshire to Rushden. We were left feeling that nobody cared less whether we bought the motorhome or not.
2026年8月13日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share your feedback. We are sorry to hear that you felt disappointed with aspects of your experience, particularly the communication and the time taken to arrange the vehicle’s transfer.
We have reviewed the points raised and, while we acknowledge that you felt the process was not as you expected, we would like to clarify some of the circumstances surrounding the purchase.
The day of collection went very well, with no concerns or complaints raised with Konrad, our Sales Manager, been. In the lead-up to collection, James spoke with you on several occasions to provide updates and information regarding the vehicle. We understand that this communication may not have been reflected in your recollection of the process.
The delay in transferring the vehicle from Flintshire to Rushden was due to the fact that it was a new vehicle and needed to be transported by low-loader. Unfortunately, we had to wait an additional week for suitable transport to become available and for the vehicle to be paired with another vehicle being transported. This information was communicated on several occasions during the process.
We are, of course, disappointed that you were left feeling that we did not value your custom, as this is certainly not the experience we aim to provide. We do appreciate your feedback regarding communication and will ensure this is considered as we continue to review and improve our customer journey.
Stress free purchase
We were given the keys to view the motorhome by Ryan. There was no pressure put on us and we were able to spend as long as we wanted viewing it. Ryan did the handover he was helpful and thorough. The whole process was seamless. Post sale our questions were answered promptly. Nothing was too much trouble
2026年7月31日
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback! We’re delighted to hear that your purchase was such a stress-free and seamless experience.
It’s great to know that Ryan gave you the time and space to view the motorhome at your own pace, and that his helpful and thorough handover made the process even easier. We’re also pleased that our team continued to be responsive and helpful with your questions after the sale.
We really appreciate your kind words and hope you enjoy many fantastic adventures in your new motorhome!
All the team were fully customer…
All the team were fully customer focused and very knowledgeable about the products they were selling. The whole part exchange procedure was seemless and done to my expectations. Particularly thanks to James who was brilliant.
2026年8月13日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback! We’re delighted to hear that the whole team were customer-focused and knowledgeable, and that your part-exchange experience was seamless and met your expectations.
A special thank you for your kind words about James, we’ll be sure to pass these on to him. It’s great to hear that he was brilliant throughout the process.
We really appreciate you choosing Spinney and taking the time to share your experience. We hope you enjoy many happy adventures in your new motorhome!
Spinney Northamptonshire .The first…
Spinney Northamptonshire .The first impression from sales a gentleman called James was excellent and the reason we opted to go ahead with the purchase of our Coachman caravan. It was only when we got it home that we found the cleanliness was superficial, as if it had a quick spray over and not wiped off with run marks from the spray or what ever they used. A chrome trim had fell out of one of the cabinets and pubic hairs found in the shower tray. The service book had not been stamped and when I enquired on what to do the person on the end of the phone said pop it in and we would stamp it, I said I live 85 miles away, she said when passing then was the only option. There were a few more bits that we found cleaning wise, not hoovered properly etc. We just felt it was a rush job and when you spend a lot of money on a caravan that we have saved up for its very disappointing.
2026年8月12日
Bought a campervan recently from Spinney in Warwickshire
Bought a campervan recently from Spinney in Warwickshire. All the staff were friendly and professional making the whole process easy. They delivered the van to my house following warranty issue with the fridge developing the morning of the pick up. Great service. Handover was comprehensive and informative from Alan Rumney. Both Alan and the Salesman Richard Bulmer made the whole experience very much less stressful than I was expecting. So thank you to all at Spinney in Warwickshire.
2026年7月30日
Spinney Motorhomes & Caravans からの回答
Thank you so much for your fantastic and detailed feedback! We’re delighted to hear that the team at Spinney Warwickshire made the whole process so easy and stress-free.
We’re particularly pleased that Alan and Richard were able to provide a comprehensive and informative handover, and that we could arrange delivery of your motorhome following the unexpected fridge issue on the morning of collection.
We really appreciate your kind words and will be sure to share your feedback with Alan, Richard and the wider Warwickshire team. We hope you enjoy many fantastic adventures in your new motorhome.
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback! We’re delighted to hear that you found our salesman knowledgeable and that your handover was friendly and professional.
We really appreciate you taking the time to share your experience and hope you enjoy many happy adventures in your new motorhome.
Perfect…
Everyone was friendly and the caravan is great
From delivering the new van to taking the old one away was perfect x
2026年8月11日
Spinney Motorhomes & Caravans からの回答
Thank you so much for your fantastic five-star review.
We’re delighted to hear that everything went so smoothly, from delivering your new caravan to collecting your old one. It’s wonderful to know that our team were friendly and made the whole process feel perfect from start to finish.
We hope you have many happy adventures and wonderful memories in your new caravan. Thank you for choosing Spinney.
Motorhome purchase Spinneys
This is our second motorhome from Spinneys and as always excellent service and handover. Would recommend Spinneys everytime.Thank you Mark and team. Xx
2026年8月11日
Spinney Motorhomes & Caravans からの回答
Thank you so much for your fantastic feedback! It’s wonderful to hear that you’ve chosen Spinney for your second motorhome and that, once again, you received excellent service and enjoyed your handover experience.
We really appreciate your continued trust and recommendation. We’ll be sure to pass your kind comments on to Mark and the team.
We hope you enjoy many more happy adventures in your new motorhome!
Very good sales team and handover of…
Very good sales team and handover of motorhome on a Saturday. Very clean and well presented and well described in advert. I would recommend spinney to friends and family
2026年8月1日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear that you were so pleased with our Sales Team and the handover of your motorhome. It’s great to know that you found the vehicle clean, well presented and accurately described in the advert.
We really appreciate your recommendation to friends and family and hope you enjoy many happy adventures in your new motorhome!
Thank you for choosing Spinney.
Check everything is working
We purchased a motor home in April 2026 from the Chester team
.The pre-delivery inspection had obviously not been completed on it, as our first trip out in May highlighted serious faults, including a gas leak.After a bit of a battle we got agreement to have it repaired locally to us as we lived miles away .We've missed many camping opportunities due to ongoing repairs.
Sales seem more important than service.Please check everything before you buy
2026年4月28日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share your feedback. We are disappointed to read your comments, particularly as we discussed your concerns at length and worked with you throughout to find a suitable resolution.
We fully appreciate that you live some distance from our Chester branch and, when you requested for the work to be carried out locally to you, we facilitated this arrangement and reimbursed you for the associated costs.
We are sorry to hear that the ongoing repairs have impacted your enjoyment of the motorhome and understand how frustrating it must have been to miss planned camping trips. However, we do feel it is important to clarify that we did work with you at each stage to assist in resolving the concerns raised.
We take all customer feedback seriously and will continue to review our processes to ensure we provide the best possible experience for our customers.
Sale of my van
From the moment I rang the staff were a pleasure to deal with them.
The chap who checked the van at my house
Was extremely pleasent and on time and the money transfered
Certainly a company I would recommend.
2026年8月10日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback!
We’re delighted to hear that you found the team a pleasure to deal with from your very first call through to the completion of the sale.
It’s particularly pleasing to hear that the member of our team who visited your home was friendly, professional and punctual, and that the payment process was completed smoothly.
Thank you for recommending Spinney. We really appreciate your kind comments and the opportunity to assist you.
Hannah stafford was extremely helpful…
Hannah stafford was extremely helpful and very patient with all my enquiries. She is a credit to your company. Will not hesitate to recommend your company.
Sue Butler
2026年8月8日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear that Hannah was so helpful and patient throughout your enquiries. It’s wonderful to know that she made such a positive impression and that you would be happy to recommend Spinney.
We’ll be sure to pass your kind comments on to Hannah, we’re proud to have her as part of the team.
Thank you again for choosing Spinney, and we really appreciate your recommendation!
Great experience
Collected our caravan from Spinney Warwickshire on Friday, headed straight to a site to use it. Everyone that works there are very professional, from sales exec Richard to Alan who did the handover. Didn't know what to expect when I collected, but Alan showed me everything. We had a great weekend in our new caravan with no issues, largely because of the thorough tour of the van before I left. Thanks Spinney Warwickshire team.
2026年8月7日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear you had such a great experience with the Warwickshire team, from Richard in Sales through to Alan, who carried out your handover.
It’s especially pleasing to hear that Alan’s thorough handover gave you the confidence to head straight off to enjoy your first weekend away, and that everything went smoothly with your new caravan.
We’ll be sure to pass your kind comments on to Richard, Alan and the wider Warwickshire team.
Thank you for choosing Spinney Motorhomes, and we hope you enjoy many more fantastic adventures!
5* purchase experience
Best caravan buying experience I’ve had Brian worked with me through purchase and Alan explained everything on the handover ,there was nothing he could not answer.
Many thanks to all involved at the Warwickshire branch great service.
2026年8月7日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic 5-star feedback!
We’re delighted to hear that this was the best caravan buying experience you’ve had. It’s wonderful to know that Brian supported you throughout the purchase and that Alan made your handover so thorough, answering all your questions along the way.
We’ll be sure to share your kind comments with Brian, Alan and the wider Warwickshire team.
Thank you for choosing Spinney Motorhomes, and we wish you many happy adventures in your new caravan!
Great service from fantastic team.
Excellent care and service from beginning looking at caravan, purchasing, service and handover. Thank you Alan and team at Warwickshire.
2026年7月24日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback!
We’re delighted to hear that you received excellent care and service throughout your entire journey with us, from choosing your caravan through to the purchase, preparation and handover.
We’ll be sure to pass your kind comments on to Alan and the wider Warwickshire team. It’s fantastic to hear that they looked after you so well.
Thank you for choosing Spinney Motorhomes, and we wish you many happy adventures with your new caravan!
Excellent service…
We couldn't have been more pleased with the whole process. When we first arrived the idea was to look at some motorhome layouts. We were invited to look at all the ones in stock.
Once we had found one we liked the negotiations were very straightforward. We agreed a handover date and the vehicle was fully prepared ready for us. Everyone was so friendly and helpful and having the cafe on site was a real bonus.
2026年8月4日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear how pleased you were with the whole experience, from exploring the different layouts through to finding the right motorhome and arranging the handover.
It’s great to hear that our team made the process straightforward and that you found everyone friendly and helpful. We’re also pleased the on-site café was an added bonus!
Thank you for choosing Spinney Motorhomes, and we wish you many happy adventures in your new motorhome.
Excellent service all round!
Excellent service all round!
Special thanks to Conner, Dave and Helen.
2026年8月4日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear you received excellent service and really appreciate you taking the time to recognise Conner, Dave and Helen. We’ll be sure to pass your kind comments on to them.
Thank you again for choosing Spinney Motorhomes, and we hope you enjoy many happy adventures ahead!
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