Collected our caravan from Spinney Warwickshire on Friday, headed straight to a site to use it. Everyone that works there are very professional, from sales exec Richard to Alan who did the handover. D... もっと見る
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Bought a campervan recently from Spinney in Warwickshire. All the staff were friendly and professional making the whole process easy. They delivered the van to my house following warranty issue with t... もっと見る
The Team we meet at SPINNEY WARWICKSHIRE were extremely helpful and knowledgeable.Sales Executive Richard Bulmer, guided us through the types of Caravans which our Car would pull.,and what Extras we... もっと見る
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ABSOLUTELY BRILLIANT SERVICE !!! I can't fault the experience at all. 2 weeks is all it took to buy and take delivery of our new motorhome. Conner went through how everything works and what you ne... もっと見る
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企業情報
当該企業による記述
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
当該企業による記述
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
連絡先
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, 英国
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4.7
優良
2076件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
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Spinney Northamptonshire .The first…
Spinney Northamptonshire .The first impression from sales a gentleman called James was excellent and the reason we opted to go ahead with the purchase of our Coachman caravan. It was only when we got it home that we found the cleanliness was superficial, as if it had a quick spray over and not wiped off with run marks from the spray or what ever they used. A chrome trim had fell out of one of the cabinets and pubic hairs found in the shower tray. The service book had not been stamped and when I enquired on what to do the person on the end of the phone said pop it in and we would stamp it, I said I live 85 miles away, she said when passing then was the only option. There were a few more bits that we found cleaning wise, not hoovered properly etc. We just felt it was a rush job and when you spend a lot of money on a caravan that we have saved up for its very disappointing.
2026年8月12日
Bought a campervan recently from Spinney in Warwickshire
Bought a campervan recently from Spinney in Warwickshire. All the staff were friendly and professional making the whole process easy. They delivered the van to my house following warranty issue with the fridge developing the morning of the pick up. Great service. Handover was comprehensive and informative from Alan Rumney. Both Alan and the Salesman Richard Bulmer made the whole experience very much less stressful than I was expecting. So thank you to all at Spinney in Warwickshire.
2026年7月30日
Perfect…
Everyone was friendly and the caravan is great
From delivering the new van to taking the old one away was perfect x
2026年8月11日
Motorhome purchase Spinneys
This is our second motorhome from Spinneys and as always excellent service and handover. Would recommend Spinneys everytime.Thank you Mark and team. Xx
2026年8月11日
Spinney Motorhomes & Caravans からの回答
Thank you so much for your fantastic feedback! It’s wonderful to hear that you’ve chosen Spinney for your second motorhome and that, once again, you received excellent service and enjoyed your handover experience.
We really appreciate your continued trust and recommendation. We’ll be sure to pass your kind comments on to Mark and the team.
We hope you enjoy many more happy adventures in your new motorhome!
Very good sales team and handover of…
Very good sales team and handover of motorhome on a Saturday. Very clean and well presented and well described in advert. I would recommend spinney to friends and family
2026年8月1日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear that you were so pleased with our Sales Team and the handover of your motorhome. It’s great to know that you found the vehicle clean, well presented and accurately described in the advert.
We really appreciate your recommendation to friends and family and hope you enjoy many happy adventures in your new motorhome!
Thank you for choosing Spinney.
Check everything is working
We purchased a motor home in April 2026 from the Chester team
.The pre-delivery inspection had obviously not been completed on it, as our first trip out in May highlighted serious faults, including a gas leak.After a bit of a battle we got agreement to have it repaired locally to us as we lived miles away .We've missed many camping opportunities due to ongoing repairs.
Sales seem more important than service.Please check everything before you buy
2026年4月28日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share your feedback. We are disappointed to read your comments, particularly as we discussed your concerns at length and worked with you throughout to find a suitable resolution.
We fully appreciate that you live some distance from our Chester branch and, when you requested for the work to be carried out locally to you, we facilitated this arrangement and reimbursed you for the associated costs.
We are sorry to hear that the ongoing repairs have impacted your enjoyment of the motorhome and understand how frustrating it must have been to miss planned camping trips. However, we do feel it is important to clarify that we did work with you at each stage to assist in resolving the concerns raised.
We take all customer feedback seriously and will continue to review our processes to ensure we provide the best possible experience for our customers.
Sale of my van
From the moment I rang the staff were a pleasure to deal with them.
The chap who checked the van at my house
Was extremely pleasent and on time and the money transfered
Certainly a company I would recommend.
2026年8月10日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback!
We’re delighted to hear that you found the team a pleasure to deal with from your very first call through to the completion of the sale.
It’s particularly pleasing to hear that the member of our team who visited your home was friendly, professional and punctual, and that the payment process was completed smoothly.
Thank you for recommending Spinney. We really appreciate your kind comments and the opportunity to assist you.
Hannah stafford was extremely helpful…
Hannah stafford was extremely helpful and very patient with all my enquiries. She is a credit to your company. Will not hesitate to recommend your company.
Sue Butler
2026年8月8日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear that Hannah was so helpful and patient throughout your enquiries. It’s wonderful to know that she made such a positive impression and that you would be happy to recommend Spinney.
We’ll be sure to pass your kind comments on to Hannah, we’re proud to have her as part of the team.
Thank you again for choosing Spinney, and we really appreciate your recommendation!
Great experience
Collected our caravan from Spinney Warwickshire on Friday, headed straight to a site to use it. Everyone that works there are very professional, from sales exec Richard to Alan who did the handover. Didn't know what to expect when I collected, but Alan showed me everything. We had a great weekend in our new caravan with no issues, largely because of the thorough tour of the van before I left. Thanks Spinney Warwickshire team.
2026年8月7日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear you had such a great experience with the Warwickshire team, from Richard in Sales through to Alan, who carried out your handover.
It’s especially pleasing to hear that Alan’s thorough handover gave you the confidence to head straight off to enjoy your first weekend away, and that everything went smoothly with your new caravan.
We’ll be sure to pass your kind comments on to Richard, Alan and the wider Warwickshire team.
Thank you for choosing Spinney Motorhomes, and we hope you enjoy many more fantastic adventures!
5* purchase experience
Best caravan buying experience I’ve had Brian worked with me through purchase and Alan explained everything on the handover ,there was nothing he could not answer.
Many thanks to all involved at the Warwickshire branch great service.
2026年8月7日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic 5-star feedback!
We’re delighted to hear that this was the best caravan buying experience you’ve had. It’s wonderful to know that Brian supported you throughout the purchase and that Alan made your handover so thorough, answering all your questions along the way.
We’ll be sure to share your kind comments with Brian, Alan and the wider Warwickshire team.
Thank you for choosing Spinney Motorhomes, and we wish you many happy adventures in your new caravan!
Great service from fantastic team.
Excellent care and service from beginning looking at caravan, purchasing, service and handover. Thank you Alan and team at Warwickshire.
2026年7月24日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback!
We’re delighted to hear that you received excellent care and service throughout your entire journey with us, from choosing your caravan through to the purchase, preparation and handover.
We’ll be sure to pass your kind comments on to Alan and the wider Warwickshire team. It’s fantastic to hear that they looked after you so well.
Thank you for choosing Spinney Motorhomes, and we wish you many happy adventures with your new caravan!
Excellent service…
We couldn't have been more pleased with the whole process. When we first arrived the idea was to look at some motorhome layouts. We were invited to look at all the ones in stock.
Once we had found one we liked the negotiations were very straightforward. We agreed a handover date and the vehicle was fully prepared ready for us. Everyone was so friendly and helpful and having the cafe on site was a real bonus.
2026年8月4日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear how pleased you were with the whole experience, from exploring the different layouts through to finding the right motorhome and arranging the handover.
It’s great to hear that our team made the process straightforward and that you found everyone friendly and helpful. We’re also pleased the on-site café was an added bonus!
Thank you for choosing Spinney Motorhomes, and we wish you many happy adventures in your new motorhome.
Excellent service all round!
Excellent service all round!
Special thanks to Conner, Dave and Helen.
2026年8月4日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback!
We’re delighted to hear you received excellent service and really appreciate you taking the time to recognise Conner, Dave and Helen. We’ll be sure to pass your kind comments on to them.
Thank you again for choosing Spinney Motorhomes, and we hope you enjoy many happy adventures ahead!
We went to Spinney in Warwickshire
We went to Spinney in Warwickshire and found them to be extremely helpful and courteous.
We dealt with Richard Bulmer on the Sales side and purchased a lovely Coachman pastiche caravan.
Alan Rumney dealt with the handover of the caravan and explained everything about the caravan in detail, we are extremely grateful for all their assistance.
2026年7月31日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you so much for your wonderful five-star review.
We're delighted to hear that you had such a positive experience with our Warwickshire team. It's fantastic to know that Richard provided helpful and courteous service throughout the sales process and helped you find your lovely Coachman Pastiche caravan.
We're also pleased that Alan delivered such a detailed and informative handover, ensuring you had a full understanding of your new caravan and felt confident before setting off.
We'll be sure to pass your kind comments on to Richard and Alan, who will be delighted to know their knowledge, support and dedication made such a positive impression.
Thank you for choosing Spinney. We wish you many happy adventures in your new caravan and look forward to welcoming you back in the future.
We found the staff that we dealt with…
We found the staff that we dealt with to be courteous and friendly and were left alone to look at the caravans but always someone nearby to give advice.
2026年7月30日
Spinney Motorhomes & Caravans からの回答
Thank you for your lovely review.
We're delighted to hear that you found our team courteous, friendly and approachable. We understand that choosing the right caravan is an important decision, and we want our customers to have the freedom to browse at their own pace while knowing that our knowledgeable team are always nearby to offer help and advice when needed.
Thank you for choosing Spinney. We hope you enjoy many happy adventures in your new caravan and look forward to welcoming you back in the future.
ABSOLUTELY BRILLIANT SERVICE !!!
ABSOLUTELY BRILLIANT SERVICE !!!
I can't fault the experience at all. 2 weeks is all it took to buy and take delivery of our new motorhome. Conner went through how everything works and what you needed to do. absolutely brilliant. Thank you Connor for making this experience stress free. Our first motorhome is everything we dreamed of.
Highly recommend Spinney for all your campervan, caravan and motorhome needs.
5/5 stars all day long.
2026年7月28日
Spinney Motorhomes & Caravans からの回答
Thank you so much for your fantastic five-star review!
We're absolutely delighted to hear that your first motorhome purchase was such a brilliant and stress-free experience. Buying your first motorhome is an exciting milestone, and it's wonderful to know that Conner helped make the process smooth and enjoyable from start to finish.
We're especially pleased to hear that Conner took the time to explain how everything works and ensure you felt confident before setting off on your adventures. We'll be sure to pass your kind comments on to him, as he'll be thrilled to know he made such a positive impression.
Thank you for your recommendation and for choosing Spinney. We hope your new motorhome brings you many amazing memories and fantastic adventures.
Excellent service and help,as…
Excellent service and help,as usual,from John.This is the 2nd motorhome we have bought from Spinney and have used John on both occasions,nothing is too much trouble for him to sort .
2026年7月28日
Spinney Motorhomes & Caravans からの回答
Thank you so much for your wonderful five-star review.
We're delighted to hear that you've chosen Spinney for your second motorhome purchase and that John has once again provided you with the excellent service and support you've come to expect.
It's fantastic to know that nothing was too much trouble and that John's commitment to looking after our customers made your experience another positive one. We'll be sure to pass your kind comments on to him, as he'll be delighted to know his efforts have been recognised.
Thank you for your continued trust and loyalty to Spinney. We truly appreciate your repeat custom and wish you many happy adventures in your new motorhome.
Great deal ,professional,speedy
Great deal ,professional,speedy, well stocked including the shop, but most off all for me they were "transparent" Mark was a great salesman to deal with ,(which makes a great change).Many thanks,Stuart and Julie Ryder.
2026年7月27日
Spinney Motorhomes & Caravans からの回答
Thank you so much, Stuart and Julie, for your fantastic five-star review.
We're delighted to hear that you were pleased with the great deal, professional service and speedy experience you received. It's especially rewarding to know that you found us transparent throughout the process, as honesty and openness are values we strive to uphold with every customer.
We're also thrilled to hear that Mark made such a positive impression. We'll be sure to pass your kind comments on to him—he'll be delighted to know his approach helped make your experience such an enjoyable one.
Thank you for choosing Spinney. We hope you enjoy many happy adventures and look forward to welcoming you back in the future.
The best handover process we have…
The best handover process we have experienced…detailed thorough and comprehensive
Nothing appeared to be too much trouble
Staff Alan Rumney exemplary
2026年7月24日
Spinney Motorhomes & Caravans からの回答
We're delighted to hear that you found your handover to be the best you've experienced. Providing a detailed, thorough and comprehensive handover is something we take great pride in, so it's wonderful to know that Alan Rumney delivered exactly that and ensured you felt confident with your new vehicle.
Your kind comments about Alan are greatly appreciated, and we'll be sure to pass them on to him. He will be delighted to know that his knowledge, professionalism and willingness to help made such a positive impression.
Thank you for choosing Spinney. We wish you many happy adventures and look forward to welcoming you back in the future.
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