STAY YNA レビュー 

Thank you for the excellent communication before and during our stay. We appreciate the early check in on short notice too. The property was very clean and the descriptions were accurate. Highly recommend!

It is beautiful, warm, comfortable, with stunning views from every window and I particularly love the layout of the house. It is all on groundfloor which is mobility friendly and also eliminates the possibilty of upstairs noise. The layout of the house with library on one end and bedrooms on the other also made it very suitable for children (or adults for that matter) to nap while others can read/play music or board games in the library. The kitchen and dining room is well kitted out with everything youd need. Its only a couple minutes drive to the home village of 'scoil ceoil an earrig' festival in February when there is live trad music and dance and much more in its 3 pubs and hotel, it was ideal for us and comes highly recomended

Our overall experience at the house was great. We landed here after a long journey to a warm house. The folk’s running the company are good at anticipating the guests’ needs and they communicate well prior to arrival. Advice such as stocking up on supplies and good communication helped with extending our stay an extra night. Check in was smooth. The house itself has great character, warmth, cleanliness and comfort. The well equipped kitchen had all we needed and there was a constant lovely warmth in the area. A large table to facilitate everything. Good books, games and puzzles for the little ones. It’s a perfect family home, in a beautiful area with great views. Just a stone’s throw away from a lovely little beach with great waves. There is a man operating a Sauna for the seasoned sea swimmer.. The village has a relaxing atmosphere. We had happy memories of this house and would love to come back again.

House was very comfortable and clean. Hosts were very accommodating.Couldnt have been better.

We had a fantastic stay at the Lookout property in Dingle. Incredible experience, great location and real escape from the busyness of day to day life. We were lucky to be staying during some stormy weather and view from the warmth and comfort of the house was INCREDIBLE.

We stayed at a beautiful house in Dingle. The hosts were very helpful and the location was perfect

Very communicative and easy to work with. Would recommend again if staying in Kerry,

We booked our stay in Nice on Airbnb, Stay YNA were the hosts. One day after booking they asked for an additional $652 saying the price was incorrectly listed. ( Is that allowed?) Then they charged my credit card another $608 two months later. I wised up and disputed that charge and was reimbursed by the credit card company. Phew.
The apartment in Nice was lovely but the TV stopped working. Instead of sending a repair person they accused us of hitting the tv. Completely ridiculous. I would never rent from Stay YNA ever again. They ruined our vacation but these false allegations and insisting that we pay for a new tv. Watch out! Read the many other bad reviews that echo our experience.

AVOID. I wish i'd have read the reviews before booking. We had to cancel when a family member was rushed to hospital with life threatening symptoms. Our family live overseas, 11 hours away. This was 3 weeks before our booking; I contacted the company to appeal for flexibility - we suggested a refund or credit note to be used against a UK property. This was flatly refused. A member of their team had the audacity to say that this was because we had provided "insufficient" notice - i kindly reminded them that this was the nature of an emergency. Again they came back to complain at the lack of short notice. A refund could have been achieved by readvertising the property - there was a huge event on in the town that weekend and it would have been rebooked. I escalated my complaint to the owners of the company who stood by their cancellation policy. We've carried out some research for other likeminded business, Stay YNA are by far the most inflexible. Needless to say we will never book with them again and will recommend that friends and families avoid them at all costs too.

In response to the reply - we have been very disappointed with the service. We did the right thing by contacting you privately and have bounced many emails back and forth over the past month to find a solution but you have remained inflexible. You left us with no other option than to make a review of this nature. A credit to be used against a UK booking was not the only solution we proposed. You have misrepresented the truth - we contacted you on 16th September to advise we couldn't make it and again on the 3rd October (the day before our booking). I won't even speak again on the unkind response from a particular member of your booking team. The reviews for your company on this platform speak for themselves.

So disappointed to say I cannot give this Company a positive review. We rented a house for a week and due to personal reasons had to depart the next day.
I completely understand Stay YNA, have to meet their terms and conditions and contracts with the home owners, but there was absolutely no compromise or chance of any refund for customers.
If I was a home owner I would certainly recommend using this company because you will get all your money for the rental regardless of any issues for the customer renting.
If you choose the rent a house via Stay YNA, make sure you have the most comprehensive travel insurance you can afford to buy. I do have travel insurance and struggling to get a refund, a small good will gesture from Stay YNA in this case would’ve gone a long way.
If I’m honest I wish I’d never booked through Stay YNA, wish there hadn’t been illness in the family and wish I literally written a cheque for the full amount of the stay and given it straight to charity. It was not a small amount.
Regardless Stay YNA followed their terms and conditions so cannot be at fault for this, it was the lack of empathy or goodwill or customer service that hurt. My experience has shown the homeowner is who Stay YNA are liable too not the people renting a property. It’s a chicken and egg though because without people wanting to rent homes then there is no money coming in.

Vorsicht Abzocke!
Wir hatten ein Ferienhaus für 530 € über Fewodirekt gebucht. Nach ein paar Tagen kam eine Mail, dass angeblich die Kreditkarte nicht belastet werden konnte und man die Daten nochmal schicken sollte. Es wurden dann 990 Euro abgebucht und eine Mail mit absurden Gebühren (u.a. für Klopapier und Erlaubnis der Nutzung eines Mobiltelefons im Haus). Auf mehrmalige Nachfrage kam dann eine Mail, man weiss auch nicht, warum bei fewodirekt die falschen Beträge angegeben wurden.

We rented the Dingle Town house from this company. In general the location and house was excellent (great space location and beds). However, there was no hot water for the last 2 days of our stay. The on-site manager was very responsive and did their best to fix the problem with. However, it meant two days with no showers for our group. The company maintains the heater was working by the second day and we did not wait long enough for it to heat. I’m familiar with hot water tanks and the boost system function….that is not the issue. It may have been a malfunctioning timer or thermostat issue. Either way, the company has taken no responsibility or offered discount. We still had a great time in the area, but I can not recommend this company given their follow up response to this issue.

Spacious apartment in a great location. Easily walkable to the beach or old town, but quiet and safe at night. We loved our stay!

The balcony is one of the largest on the block, and is great for a drink or meal. Lots of storage space. Eclectic kitchen. Comfy pillows and bed.

My wife asked me to add that the pigeons may poop on your clothes when drying, so be sure to scare them off! 🤣

We absolutely loved the little apartment in Nice, France. The balcony looking over Place Rosetti was perfect. It was perfect for two persons. Clean and well equipped. Everything was according to our expectations. We will definetely come back!

This mini adventure was very important to me ..Tina ensured I had everything I needed. She was prompt in replying and was warm and friendly upon arrival.
The apartment itself was a perfect location very bright and airy. As I was remote working WiFi was important glad to say it was super speed and had no issues . I will most certainly be back.

Some friends and I had planned to go to the 2023 Other Voices festival held in December every year in Dingle Co. Kerry. My friend found a lovely house available on Air BnB for the dates we required 1st Dec to 4th Dec for a total price of €991.73. So my friend booked, the reservation was confirmed and total payment was made. Within a few hours my friend received a message from Stay YNA to say that the price was incorrect on Air BnB and that Stay YNA required a further payment of €357.57. Air BnB's policy is that if a price increase is requested and you opt not to accept it the confirmed reservation stays as is. However Stay YNA decided to cancel our reservation and our money was refunded. Stay YNA seem to think that price gouging is ok and while I realise they are a business who are interested in making money, if you advertise accommodation at a particular price and accept a booking it's very sneaky to then go back seeking more money when you realise that particular weekend in Dingle will be a busy one and you can charge what you want. It's despicable that Stay YNA did not honour the original price and agreement that was entered into and chose to cancel our reservation. My advice is to avoid companies like Stay YNA they are only interested in making money and think nothing of price gouging consumers.

We used to stay at The Break and have used Stay YNA for the last 5 years when possible. We found the last house, Pebble Cottage, as good as we have come to expect and needed for nothing except more time! House and amenities were exactly as described and the location was excellent.
Our host was also extremely helpful and accommodating. Thank you for a great 2022 and we are already looking forward to our 2023 stay.

The company is a scam. We stayed in Maison Dior apartment in Nice and got robbed, our valuables and money were stolen when we were out of the apartment, even though the doors were locked. The company is not taking the responsibility for it and is saying to call the insurance company. But if someone who has key, enters the apartment, steals our things, locks the door after them I wonder who it was 🤔 Feels like organised crime from the company.

We stayed in Oak Tree House in August. A modern and spacious house set in a great tranquil location looking across at Dingle. Short drive to Dingle town and all surrounding areas.

House is great with loads of space inside and out. Spacious gardens with trampoline and swings for kids to keep them occupied!

The overall setting of the house is fantastic and is incredibly calming. Get away from it all and relax and enjoy Oak Tree House, we certainly did.

This typical old Nice style apartment is absolutely gorgeous. Nicely decorated, spacious, and its location is amazing : Pharmacy, bakery, restaurants just meters from the main entrance. It is very clean and relaxing. Our contact from the agency was extremely responsive and professional. Highly recommend!