Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... もっと見る
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Dan (Westcliff branch) advised how to remove our old integrated microwave and sourced a suitable replacement. They even carried it out to our car when we picked it up. So refreshing to use a company... もっと見る
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So refreshing to find staff that actually know what they are talking about, ready to discuss all options available with no hint of trying to "push" something onto you. Good old fashioned customer ser... もっと見る
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Jazz at the Ranlaigh Road ipswich store was very knowledgeable. With his help we purchased exactly what was needed. The delivery and installation was quick and efficient. A good experience.
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当該企業による記述
14 Parsons Road, SS7 4PY, Benfleet, 英国
ネガティブなレビューの 91%に回答しています
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Great all-round service from Stellisons in Westcliff. We have bought from them previously and they always never failed to deliver an above-average customer satisfaction
Great advice on all the products and very helpful service.
Very helpful, fast delivery excellent installation service , would recommend stellisons.
Took too long between purchase and delivery.Dispute over installation of cooker twice.Cooker had a chip when delivered and inside settings were not fixed properly.

Stellisons Electrical からの回答
Engaged Stellisons to look at purchasing all my kitchen appliances as part of our new kitchen refit and spoke with Tony from the Hornchurch branch who was very helpful and knowledgeable in making sure we purchased the right appliances to suit the new kitchen. He was able to offer us the same if not better brands and models than those being offered by the actual kitchen companies we were looking to potentially use as well as offer a very competitive price. I was kept completely up to date with the status of my order and offered a delivery date which suited my requirements around the kitchen installation date.
Again the delivery went smoothly with good communication on the day pre arrival and the delivery team placed the appliances exactly where i needed them in my garage for temp storage ready for the kitchen fitters.
Unfortunately when it came to installing the induction hob it was found to be damaged so i called up Stellisons straight away and again spoke with Tony who promptly asked me to send pictures of the damaged item so he could begin the process to get a replacement sent out ASAP. He was honest enough to inform me I might have a 2-3 week wait but within an hour he called me back to advise he had a spare unit in stock and would be able to get it sent out to us. I reported the defective item on the Friday afternoon and had the replacement by the Monday morning.
All in all a great experience even with the slight blip of the induction hob and i would definitely use Stellisons again in the future and would not hesitate to recommend them for there professional service as well as there very knowledgeable staff who were friendly and not pushy in trying to offer me products I did not need but listened to what I required.

Stellisons Electrical からの回答
Great service at the kitchen centre, swift delivery and a friendly and tidy service fron the delivery team. Very good, thank you.

Stellisons Electrical からの回答
Excellent customer service. Great information about products and really good communication

Stellisons Electrical からの回答
Friendly, helpful staff, who knew what they were talking about and gave good advice. They were also competitive on price.

Stellisons Electrical からの回答
Experienced staff in local store to advise, prompt delivery and installation was quick and friendly. Gentlemen took care with delivery and clearly explained use of new appliance .,

Stellisons Electrical からの回答
Great staff who understood what I needed and arranged delivery to suit. Very good service.

Stellisons Electrical からの回答
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