Liam was outstanding, despite a complexed situation he took his time to work figures out and double check them. Gave me a newbee tour round explaining the do's and do nots. An all round positive... もっと見る
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所在地
所在地を変更Store First Glasgow, Burnbrae Road, Linwood Industrial Estate, PA1 2FB Paisley, Scotland, GB
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Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
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I have recently completed a period of using the Glasgow (Linwood) storage site. From first booking the unit to checking out the Team made sure I was happy with the arrangements and regulations to be... もっと見る
企業が回答しました
Staff are friendly and very helpful. Storage space is clean & well organised. Really appreciated the 50% discount offer on first 12 weeks storage plus boxes etc. Access is straightforward. Couldn't as... もっと見る
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企業情報
Store First Self Storage - Glasgow について
当該企業による記述
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
連絡先
Store First Glasgow, Burnbrae Road, Linwood Industrial Estate, PA1 2FB, Paisley, Scotland, 英国
- 0141 250 7777
4.7
優良
80件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
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The staff member at the desk Kevin was…
The staff member at the desk Kevin was fantastic to deal with and able to answer all my questions and just a genuinely friendly guy absolute asset to your company
2026年5月15日
Store First Self Storage - Glasgow からの回答
Thanks so much for your kind words. It’s great to hear Kevin made such a positive impression and was able to help with all your questions. He really is a brilliant part of the team and we’ll make sure this gets passed on to him. We really appreciate you taking the time to leave a review, and we’re glad you had a good experience with us.
Store First — Avoid
Where do I start.
From the very first interaction with Michael English, the so-called Store Manager at Store First Linwood, the experience has been nothing short of appalling. Rude, aggressive, and completely unprofessional from day one. Not once has he conducted himself in a manner befitting someone in a management position serving paying customers.
When an outstanding balance was raised by a member of their team, I immediately requested an invoice so I could make payment. That invoice was never sent. Every other email from every other business reaches me without issue — Store First emails are the sole exception. Rather than acknowledge this, they applied late payment fees during the exact period their own team failed to invoice me after I specifically asked for one.
It gets worse. When my trailer was parked on site — as a paying customer — they threatened to remove it, then invented a £30 plus VAT daily parking charge out of thin air. When I asked for the contractual clause authorising this charge, they couldn’t provide one. Because it didn’t exist. They then admitted in writing that a contract had “now been put in place” — confirming there was no such contract when the charges were applied.
I raised a formal complaint about Michael’s conduct. Sarah Fretwell, the so-called Director, responded by dismissing it and refusing to investigate until I cleared a disputed balance. That is not how complaints are handled. That is how businesses avoid accountability.
The entire correspondence has been submitted to Trading Standards Scotland and Citizens Advice. I would strongly advise any business considering Store First to think twice. The staff are unprofessional, the charges are questionable, and the management is completely out of their depth.
Avoid.
2026年6月10日
自発的なレビュー
Really helpful when we arrived and were…
Really helpful when we arrived and were unsure about what size of unit we needed. We had a look at two sizes and took the larger one to give us a bit of wiggle room.
2026年6月10日
Store First Self Storage - Glasgow からの回答
Thank you for the 5 stars four our Glasgow store! It's great to know the team we're able to help with your storage needs and get you sorted with the right one. Thank you for being a valued Store First customer!
Easy access with plenty of trolleys to…
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
2026年5月14日
Store First Self Storage - Glasgow からの回答
Thank you for taking the time to leave us a review. We're pleased to hear that you found access to the facility easy and that the availability of trolleys made moving your items more convenient.
We also appreciate your feedback regarding the lighting. While our lighting is designed to provide safe and practical access throughout the facility, we understand that additional brightness can be helpful when organising belongings inside a unit. We'll be sure to pass your comments on to the team for consideration.
Thank you for choosing Store First Glasgow, and please don't hesitate to get in touch if there's anything we can help with.
Topman
Liam was outstanding, despite a complexed situation he took his time to work figures out and double check them.
Gave me a newbee tour round explaining the do's and do nots.
An all round positive experience.
Charlie
2026年5月31日
Store First Self Storage - Glasgow からの回答
Thank you for your review, Charlie! We’re delighted to hear that Liam went above and beyond to assist you with a complex situation, taking the time to work out the figures and provide a thorough tour. His dedication and the overall positive experience are what we strive for. Your feedback is much appreciated!
Staff were fantastic
Staff were fantastic - from picking up my stuff in the van to sorting our unit out. Friendly, helpful and professional. Wouldn’t hesitate to recommend.
2026年5月22日
Store First Self Storage - Glasgow からの回答
Thank you so much for the fantastic recommendation! We are thrilled to hear that our Glasgow team looked after you so well from start to finish, especially with the van pick-up and getting your unit sorted. Friendly, helpful, and professional service is exactly what we aim for, and we'll be sure to pass your kind words along to the staff. Thanks for choosing Store First!
staff and price
2026年5月1日
Store First Self Storage - Glasgow からの回答
Thanks for the 5 stars for our team and storage prices - it's great to know you've had a good experience at our Glasgow storage facility!
Super Facility and Staff
I have recently completed a period of using the Glasgow (Linwood) storage site. From first booking the unit to checking out the Team made sure I was happy with the arrangements and regulations to be followed. I was initially shown to my unit personally. Nothing was a problem to the Staff and checking out by Kevin was smooth. I had no problem with accessibility to the unit day or night. I wouldn't hesitate to use this facility again.
2026年5月12日
自発的なレビュー
Store First Self Storage - Glasgow からの回答
Thank you so much for the detailed review! We’re thrilled to hear your experience at our Glasgow site was seamless from start to finish. It’s great to know that the 24/7 access and personal walkthroughs made a difference for you. We’ll be sure to give Kevin a special shout-out for making your move-out so smooth. We’d be happy to help you again whenever you need us!
Staff are friendly and very helpful
Staff are friendly and very helpful. Storage space is clean & well organised. Really appreciated the 50% discount offer on first 12 weeks storage plus boxes etc. Access is straightforward. Couldn't ask for more.
2026年4月18日
Store First Self Storage - Glasgow からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our staff friendly and helpful, and that our storage space met your expectations. It’s especially rewarding to know you appreciated the discount offer and the added value of the boxes—we’re here to make your experience as seamless as possible!
Can’t remember his name but said he had…
Can’t remember his name but said he had not long started had glasses made the whole experience simple showed me around explained everything in great detail had such a laugh with him great employee excellent customer service
2026年5月6日
Store First Self Storage - Glasgow からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our team member. Customer service is at the heart of what we do, so we really appreciate your great review. Thanks again for choosing us.
Ace facility
Absolutely brilliant - the gentlemen at the front desk are both attentive and helpful, too.
Good-sized trolleys and clean, pristine storage space.
2026年5月3日
Store First Self Storage - Glasgow からの回答
Thanks for your brilliant feedback on our Glasgow store!
We’re really pleased to hear the team at reception were attentive and helpful, that’s exactly the standard we aim for. It’s also great to know you’ve found the facilities clean and well maintained, and that the trolleys have made moving items easier for you. We really appreciate you taking the time to share your feedback!
Michael was excellent and was able to…
Michael was excellent and was able to recommend the best size of unit for me. He took me around and made sure I knew where it was and how to access it. Very warm, friendly service.
2026年5月2日
Store First Self Storage - Glasgow からの回答
Thanks for your lovely feedback on our Store First Glasgow site!
We’re really pleased to hear Michael looked after you so well and helped recommend the right size unit. It’s great that he took the time to show you around and make sure you felt confident with access and location too.
Warm, friendly service is exactly what we aim for, so it’s brilliant to hear that came through in your experience. Thanks again for choosing us!
Rented first unit
Rented first unit; process very straightforward...staff helpful and supportive.
2026年5月2日
Store First Self Storage - Glasgow からの回答
Thanks for your feedback on our Store First Glasgow site! We’re really pleased to hear the process for renting your first unit was straightforward and that the team were helpful and supportive throughout. That’s exactly the kind of experience we aim to deliver.
Great service from the team and very clean storage areas
Great service from the team. Clean spacious storage. Would highly recommend them.
2026年2月19日
Store First Self Storage - Glasgow からの回答
Great to hear you had such a positive experience! Thank you for your kind words about the team and our facilities. We’re really pleased you found the storage clean and spacious, and it means a lot that you’d recommend us.
Great Service
Liam was very welcoming and took our details, payment and showed us to our unit in a very professional and friendly manner.
The unit was extremely clean and easy to get to from the lift and there were plenty of trolleys for our use.
2026年4月19日
Store First Self Storage - Glasgow からの回答
Thanks so much for your lovely feedback! We’re really glad to hear Liam gave you such a warm welcome and got everything sorted smoothly for you. Great to know you found the unit clean, easy to access and the trolleys helpful too, that’s exactly the experience we aim for. Thanks again for choosing Store First!
Easiest ever 5 stars!
Brilliant service start to finish from the Linwood branch. Initial enquiries answered quickly & all information relayed in clear no-nonsense manner.
Experience at the store equally as impressive, all staff I have encountered really friendly & efficient. (Special shout out to Ross & Liam for their patience late on a Sunday afternoon 👍) Paperwork process simple & again everything explained clearly.
The facility itself is top-notch, easy access to storage areas, good lift provision & plenty trolleys available. Units are well lit & spotless. 24 hour access available using the provided security fob is a major bonus so you're not restricted to access during office hours only.
Highly recommend.
2026年4月19日
自発的なレビュー
Store First Self Storage - Glasgow からの回答
Thank you for your detailed and positive review of our Linwood branch in Glasgow! We’re glad your initial enquiries were handled promptly and clearly, and that your in-store experience with Ross, Liam, and the team was friendly and efficient—even late on a Sunday. It’s great to hear you appreciated the spotless, well-lit units, easy access, and 24-hour security fob access. Your high recommendation means a lot to us!
The guy on the desk was polite and…
The guy on the desk was polite and explained everything to us, showed us everything we needed to know. Storage building is well kept and I have access whenever I want. Definitely recommend.
2026年3月29日
Store First Self Storage - Glasgow からの回答
Thank you for the 5 stars for our Glasgow storage. We're glad to hear everything was explained full and you appreciate the facilities and 24 hour access! Thanks again for choosing Store First.
Great service always willing to help…
Great service always willing to help -the 24/7 access is just a game changer . Would recommend anyone to go with this company . Great value for money
2026年3月20日
Store First Self Storage - Glasgow からの回答
Thank you for your fantastic feedback! We’re thrilled to hear our great service and 24/7 access made such a difference for you. Your recommendation and recognition of our value for money mean a lot to us!
Store First Self Storage - Glasgow からの回答
Thank you for the great review for our Glasgow storage - we're thrilled you've found the team helpful. Thanks again for choosing Store First.
Store First Self Storage - Glasgow からの回答
Thanks for the great review for our Glasgow store!
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