The service at your Rushden store is first class. The girl was so helpful dealing with my move from another storage provider. Nothing was too much & the cost is far more reasonable too. I am glad I... もっと見る
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My husband was met by a very professional and polite young women who explained everything. He was very impressed
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The staff at Rushden are very professional and so helpful going above and beyond their duties to ensure that I was happy. The store is clean, tidy and expertly run.
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Rented the smallest sized unit for decluttered stuff when my house first went on the market. Very impressed with the whole set up. Easy access, clean and tidy, helpful friendly staff. Unfortunately... もっと見る
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企業情報
Store First Self Storage - Rushden について
当該企業による記述
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
連絡先
Store First Rushden, Rushden Business Park, NN10 6EN, Rushden, England, 英国
- 01933 449 449
4.6
優良
50件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Great customer service from the team at StoreFirst Rushden
Received a phone call today from the team at Storefirst regarding my payment that was due. Resolved the matter within 3 minutes after clarifying the new card details and confirming postcode on the card.
So rather than letting payment problems arise they proactively contacted me to make sure the payment went through.
Just another example of excellent customer service from the team at Storefirst Rushden. They are all very helpful and friendly, always let me use the meeting room and other facilities, they hold parcels for me that are delivered to the unit; I've been a customer of Storefirst since December 2023 and I'm happy to be associated with such a pleasant team.
2026年2月26日
Store First Self Storage - Rushden からの回答
Thank you so much for your kind and detailed feedback! We’re delighted to hear that our team at Store First Rushden could resolve your payment issue quickly and proactively. Providing excellent customer service is at the heart of what we do, and it’s wonderful to know that our efforts to assist with meeting room access, parcel handling, and overall support have made a positive impact.
We truly value your trust since December 2023 and are proud to have you as part of the Store First community. Thanks again for being such a valued customer!
Great service
Received a warm welcome when we walked in, and as the conversation progressed the young lady remembered us and was very helpful throughout. She went through everything again, as it was June when I last had a moving date, which unfortunately fell through.
She explained how things would go on the day, and said if we had any questions or concerns to phone in and they would be answered.
It makes such a difference when you are treated in this way, and the service is the same, whether you phone in, or call into the reception area.
2026年2月21日
Store First Self Storage - Rushden からの回答
Thank you so much for your kind words! 😊 We’re thrilled to hear that our Rushden team provided a warm welcome and consistent, helpful service both in person and over the phone. We understand how important clear communication and support are, especially during moving and storage transitions. It’s wonderful to know that you felt well cared for throughout the process. If you ever need anything else, we’re always here to help!
Chris and the staff have always been…
Chris and the staff have always been so helpful .. I have used this this company before and would always go back to them. Chris especially is always friendly , helpful.
2026年2月20日
Store First Self Storage - Rushden からの回答
Thank you so much for your kind words! We’re thrilled to hear Chris and the team have consistently provided helpful and friendly service. It’s fantastic to know you’d choose us again, and we really appreciate your continued support.
Very helpful team!
2026年2月20日
Store First Self Storage - Rushden からの回答
Thanks so much for the 5 stars for our Rushden store. We’re so pleased you’re happy with your experience!
Always a great service for whatever…
Always a great service for whatever your needs may be
Helpful and friendly staff
Recommend to all 5 Star ⭐️
2026年2月20日
Store First Self Storage - Rushden からの回答
Thank you so much for your kind words! We’re delighted to hear you’ve had a great experience and that our Rushden team has been helpful and friendly. We really appreciate your recommendation and the 5-star rating!
Outstanding place
Outstanding place, very clea, dry, secure and affordable. Chris and team truly do a fabulous job in looking after the place. I would recommend to everyone!
2026年2月20日
Store First Self Storage - Rushden からの回答
Thank you so much for your kind words! We’re thrilled to hear you found the Rushden facility clean, dry, secure, and affordable. Chris and the team will be delighted to hear your feedback, and we really appreciate your recommendation!
Great value
Great value, representatives were very helpful. Thank you to Gary for explaining all our options
2026年2月20日
Store First Self Storage - Rushden からの回答
Thank you for the great review for our Rushden store! We're thrilled to hear you've found the storage to be great value and team have been able to help with your storage neds. Thanks again for choosing Store First.
Store First Self Storage - Rushden からの回答
Thank you for the 5 stars for our Rushden storage! We're glad you feel you've had great communication and the team have been helpful throughout. Thanks again for choosing Store First!
The area in the car park around the…
The area in the car park around the entrance to the units is full of rubbish and bags of discarded food and the drains are blocked with silt so a magnet for rats. Security shutter seems to left open during the day at times so security not great either.
2026年2月19日
Store First Self Storage - Rushden からの回答
Thank you for taking the time to share your feedback.
Aside from an isolated incident on the day of your visit, when fast food litter was unfortunately thrown around the car park, the entrance area is not typically affected by rubbish. The site is checked and maintained daily, and since that incident we have also had our gardener attend to further smarten the customer entrance area.
Regarding the drains, periods of prolonged heavy rainfall can occasionally cause temporary overflow. However, following our most recent inspection by our pest control contractor less than two weeks ago, the site was confirmed to be in excellent condition with no evidence of vermin.
The security shutter you mention is opened during the day as part of normal operational use and closed outside of operating hours. Site security measures remain in place at all times.
We are more than happy to provide photographs of the loading bay and entrance areas if helpful, and we appreciate you raising your concerns so we can continue to maintain high standards across the site.
Excellent
Rented the smallest sized unit for decluttered stuff when my house first went on the market.
Very impressed with the whole set up. Easy access, clean and tidy, helpful friendly staff.
Unfortunately the house sale is taking longer than anticipated but if the price had remained the same as the intro offer I would have continued with the storage.
2025年12月11日
自発的なレビュー
Store First Self Storage - Rushden からの回答
Thanks for taking the time to share your experience. We’re really pleased to hear you were impressed with the setup and found the site clean, tidy and easy to access, and that our team were friendly and helpful. We appreciate the honest feedback on pricing too and we wish you the very best of luck with the sale. Thanks again for choosing us while you needed the extra space.
Store First Self Storage - Rushden からの回答
Thank you for the 5 stars for our Rushden self storage facility. We're glad the team have been able to help with your storage needs!
Store First Self Storage - Rushden からの回答
Thanks for the 5 stars for our Rushden store - we're thrilled you love the facilities and have found them easy to access. If you ever need storage again, we'd love to welcome you back.
Great service
Great service
Amazing customer service from StoreFirst Rushden recently whilst renting two storage units for business purposes. Easy access, friendly staff and reasonable prices.
2025年11月18日
Store First Self Storage - Rushden からの回答
Thanks for your review! We’re thrilled to hear you’ve had such a positive experience with our Rushden team. It’s great to know the access, friendly service, and pricing worked well for your business. We really appreciate you taking the time to share your feedback!
The staff were extremely kind friendly…
The staff were extremely kind friendly and helpful
It was great being able to get into the lockup at anytime of the day or night
Would use this company again
Wish they had one in Sutton coldfield area birmingham
2025年11月18日
Store First Self Storage - Rushden からの回答
Thank you so much for the kind words for our Rushden team. We're glad to hear you've loved 24 hour access! Thanks for choosing Store First! We'd love to welcome you back if you ever need storage again.
Facilities good, price increases too steep
The facilities are good but they are not looked after well enough, simply sweeping up would make a difference.
Unfortunately the prices have risen ridiculously compared with inflation since I took on the unit
2025年11月17日
Store First Self Storage - Rushden からの回答
Thank you for your feedback. We’re glad to hear you rate the facilities, but we’re sorry to learn they haven’t been kept to the standard you expect. Your comments about general upkeep are really helpful and we’ll make sure they’re passed on so the team can address this.
Regarding pricing, we understand the increases can be frustrating. We review our costs regularly and always aim to keep prices as fair as possible while maintaining secure, quality storage.
Great collaboration
As a removal company, we've always had a great collaboration with Store First. The entire team are all helpful and ready to assist when you need them, professional and reliable. We've used this storage facility many years and hopefully many ears from now on.
2025年11月17日
Store First Self Storage - Rushden からの回答
Thank you so much for your kind words! We really value the great relationship we’ve built with your team over the years. It’s fantastic to hear our staff have been helpful, professional, and reliable throughout. We look forward to continuing the collaboration for many more years to come!
Great Customer Services and Facilities
Great first experience at Store First Rushden. They held a unit for us for months before our house sale completed so i could move our belongings into storage. Units are various sizes and they help you match the size to your requirements. Good Value.
2025年10月16日
Store First Self Storage - Rushden からの回答
Thanks for sharing your experience! We’re delighted your first visit to Store First Rushden went so smoothly and that we could hold a unit for you while your house sale completed.
It’s great to hear the team helped you find the right size and that you found the service good value. We really appreciate you choosing us!
Easy 24 hr assess nice staff shd keep…
Easy 24 hr assess nice staff shd keep price as 1st 3 month would be better
2025年11月17日
Store First Self Storage - Rushden からの回答
Thanks for taking the time to leave your feedback and 5 stars for our Rushden team! We’re glad to hear you’ve found the 24-hour access and our team helpful.
Just to clarify, the first three months are offered at a promotional rate, which is why the price returns to the standard rate afterwards. We understand it can feel like a big jump, but the offer is designed as an introductory discount rather than a long-term price.
Charging a good customer.
I’ve been storing at store first for nearly 4 years. Paying approximately 2000 per year
I requested the use of a second storage for four days and was charged a whole week for this.
As I’ve spent approximately £8000 over this time period I would’ve thought That store first would’ve helped and allowed me this for free as I’ve been a long-term custome, or at the very least only charged me for four days of use and not the full week
2025年11月7日
Store First Self Storage - Rushden からの回答
Thank you for your feedback and for being a valued customer over the past four years — we really appreciate your continued custom.
We do understand your point, but the minimum rental period for any unit is one week, which is communicated at the time of enquiry for extra space. This ensures consistency and fairness for all customers. While we can’t reduce the charge for shorter periods, we truly value your loyalty and hope you’ll continue to use Store First for your storage needs.
Thanks again for taking the time to share your thoughts.
Excellent facilities and very friendly…
Excellent facilities and very friendly staff. Very good value for money too.
2025年11月17日
Store First Self Storage - Rushden からの回答
Thank you so much for the 5 stars for the Rushden store - we're thrilled to hear you've found the facilities excellent and staff friendly while the storage is good value! Thanks again for choosing Store First.
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