We called in to arrange storage as we’re moving house and needed to sift & store years of accumulated possessions. Meghan at Rochdale was so helpful and reassuring. She talked us through the process &... もっと見る
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Helpful and friendly service. Nothing is ever too much for the staff. I've used storage in several UK locations and this is the best we have come across. Clean and well lit units with excellent secur... もっと見る
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Excellent, Friendly, professional and knowledgeable staff who talked through details and reassured. Never done storage before as we have not moved in over 40 years and it was nice to have staff that... もっと見る
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Free van arrived on time for us to load, when arrived at storage depot trolley’s available to take items to the individual very clean and well maintained unit. Pleased with how it all went.
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企業情報
Store First Self Storage について
当該企業による記述
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
連絡先
4.9
優良
1102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff always helpful and friendly…
Staff always helpful and friendly nothing too much trouble. Area clean and well lit
2026年6月12日
Store First Self Storage からの回答
Thank you so much for the fantastic review! We are delighted to hear that our Glasgow team is always helpful and friendly, they really do love going the extra mile for our customers. We also take great pride in keeping our facilities clean, safe, and well-lit, so it’s wonderful to know you've noticed. Thanks for choosing Store First!
Very professional and made sure I…
Very professional and made sure I understood everything before I left store . Thank you so much
2026年6月13日
Store First Self Storage からの回答
Thank you so much for the wonderful review! We are thrilled to hear that our team looked after you and ensured you felt completely confident and informed before leaving the store. Giving our customers total peace of mind is exactly what we aim for. Thanks for choosing Store First!
Great staff and Service
Great staff, very helpfull, making the experience very pleasent. Would highly recommend the service at to friends.
2026年6月13日
Store First Self Storage からの回答
Thank you for the wonderful feedback! We’re so glad our Glasgow team could look after you and deliver such a pleasant experience. Hearing that you would highly recommend us to your friends is the best compliment we could ask for. Thanks for choosing Store First!
Very welcoming and helpful
Very welcoming and helpful. Good location and numerous unit sizes. Reasonable initial costs but might become quite pricey after initial period.
2026年6月13日
Store First Self Storage からの回答
Thank you for taking the time to share your feedback! We’re thrilled you enjoyed our welcoming service and convenient Glasgow location. We offer great introductory rates to make moving in as affordable as possible. Even after the initial period ends, we aim to keep our ongoing prices competitive and transparent with no hidden fees. Thanks for choosing Store First!
Daniel was amazing explained everything…
Daniel was amazing explained everything upfront.only down side mo help loading unloading
2026年6月12日
Store First Self Storage からの回答
Thank you so much for the review! We are absolutely delighted to hear that Daniel was amazing and explained everything clearly for you. Regarding the loading and unloading, as a self-storage facility, our units are entirely self-service, so we aren't able to provide physical assistance with moving items. However, we always aim to make it as easy as possible by providing free use of our moving vans, trollies, and loading bays. We really appreciate your feedback and thank you for choosing Store First Burnley!
Great value and very professional
Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly.
He explained everything thoroughly without being overbearing or trying to hard sell anything, which can be very off putting.
We are also very impressed with the company as a whole and the deals they offer, especially the offer of a van on moving day!
2026年6月12日
Store First Self Storage からの回答
Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Sean made your experience seamless and stress-free. We pride ourselves on offering a straightforward, no-pressure approach, so it’s wonderful to know you appreciated that. It’s also great to hear you're making use of our moving day van offer! Welcome to Store First Ellesmere Port, and please let us know if you need anything else.
Dan on customer service was very…
Dan on customer service was very helpful.
Helped me choose the right storage option for me. Friendly and professional.
2026年6月11日
Store First Self Storage からの回答
Thanks so much for taking the time to leave a review. Great to hear Dan was so helpful in getting you sorted with the right storage option and made the whole process easy and straightforward. Really appreciate the feedback and thanks for choosing us at St Helens.
Always so helpful thank you to Chris…
Always so helpful thank you to Chris store manager for help with changing to a larger unit so quickly !
2026年6月10日
Store First Self Storage からの回答
Thanks so much for the great feedback. Really glad to hear Chris was able to sort you out quickly and get you moved into a larger unit without any hassle. Appreciate you taking the time to leave a review and thanks for choosing us.
The staff member at the desk Kevin was…
The staff member at the desk Kevin was fantastic to deal with and able to answer all my questions and just a genuinely friendly guy absolute asset to your company
2026年5月15日
Store First Self Storage からの回答
Thanks so much for your kind words. It’s great to hear Kevin made such a positive impression and was able to help with all your questions. He really is a brilliant part of the team and we’ll make sure this gets passed on to him. We really appreciate you taking the time to leave a review, and we’re glad you had a good experience with us.
Really helpful when we arrived and were…
Really helpful when we arrived and were unsure about what size of unit we needed. We had a look at two sizes and took the larger one to give us a bit of wiggle room.
2026年6月10日
Store First Self Storage からの回答
Thank you for the 5 stars four our Glasgow store! It's great to know the team we're able to help with your storage needs and get you sorted with the right one. Thank you for being a valued Store First customer!
Excellent
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly recommend
2026年6月9日
Store First Self Storage からの回答
Thank you for taking the time to leave us a review for our Ellesmere Port storage! We're thrilled to hear you've had excellent service and found the facilities to be clean and efficient. It's great that the free pick up saved you multiple car trips - that's what they're there for! Thank you again for the recommendation - we very much appreciate you being a Store First customer!
Very helpful staff
Very helpful staff, always available to answer questions. I had changed my storage for a larger one and it was all very smooth.
2026年5月18日
Store First Self Storage からの回答
Thank you for the 5 stars for our Rushden storage - it's great to know the team have been helpful and you've had a smooth upgrade! Thank you again for choosing us.
The staff at Rushden are very…
The staff at Rushden are very professional and so helpful going above and beyond their duties to ensure that I was happy. The store is clean, tidy and expertly run.
2026年6月9日
Store First Self Storage からの回答
Thank you for the great review for our Rushden storage! We're glad to hear the team have been above and beyond helpful with your storage needs and that you have found the facility clean and expertly ran - we very much appreciate that feedback! Thanks again for choosing Store First.
Staff friendly and very helpful
Staff friendly and very helpful. Storage facilities clean, 24 Hours access. It’s a great place to store. Excellent price!
2026年5月15日
Store First Self Storage からの回答
Thank you for the great review for our Burnley self storage! It's great to know the team have been helpful and you've found the facilities clean, price excellent and taken advantage of our free 24 hour access. Thanks again for choosing us!
Excellent customer service
Excellent customer service! Really helpful and friendly. Super easy, love you guys, thanks!
2026年6月8日
Store First Self Storage からの回答
Thank you for the great review for our Leeds storage! We're thrilled to hear you've had excellent customer service and the team have been helpful for your storage needs. Thanks again for choosing us!
Always excellent customer service
Always excellent customer service, especially from Lewis. Highly reccomend.
2026年6月7日
Store First Self Storage からの回答
Thank you for the 5 stars for our Manchester storage. We're glad to hear you've had excellent customer service and thank you for the shout out for Lewis, he will very much appreciate that. Thanks again for the recommendation!
Helpful straightforward staff really…
Helpful straightforward staff really appreciated the free van. Good price and choice of storage size
2026年6月7日
Store First Self Storage からの回答
Thank you so much for your kind words for our Burnley storage! We're really pleased to hear that our team made the process straightforward for you, and that you were able to take advantage of our free van — it's always great when that makes a difference. We're glad the pricing and range of storage sizes worked for your needs. We greatly appreciate you taking the time to leave us a review - thanks again for choosing us!
Store First Self Storage からの回答
Thank you for the 5 stars for our Blackburn self storage - we're thrilled to hear you've had great customer service and support! Thank you for choosing us.
So easy to book and reserve online
So easy to book and reserve online, the lady that dealt with us was abdolylovy and so friendly and helpful
2026年6月6日
Store First Self Storage からの回答
Thank you for the great review for our Rushden storage - we're thrilled to hear you've found it so easy to book and reserve online and that the team have been friendly and helpful - that's exactly what we aim for! Thanks again for choosing Store First!
Always make it simple to rent storage…
Always make it simple to rent storage with no hassle.
2026年6月6日
Store First Self Storage からの回答
Thank you for the great review for our Barnsley storage - we're so pleased to hear you find it simple to rent storage with us, that is exactly what we strive for! Thank you for choosing us - we look forward to helping you again!
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