We had a patio installed by Stratco recommended installer. Everytime it rains the rain comes through every joint of slats and through light fittings. We have had several emails and phone calls with St... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a patio installed by Stratco recommended installer. Everytime it rains the rain comes through every joint of slats and through light fittings. We have had several emails and phone calls with St... もっと見る
企業が回答しました
My experience wasn’t anywhere near great. I contacted stratco saying there were drawings missing. They said they didn’t supply them anymore.(it was on the packing sheet though) my council needs drawin... もっと見る
企業が回答しました
The stratco outback patio i installed turned out amazing the customer was very pleased a shout out to the team at Penrith store Shawn and John from design to delivery all items were delivered as spec... もっと見る
I never usually leave reviews but the professional and hardworking employees, particularly, sean and Andre, deserve recognition. Our experience at stratco penrith was nothing short was exc... もっと見る
企業が回答しました
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
York Road 29, 2750, Jamisontown, New South Wales, オーストラリア
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We had a patio installed by Stratco recommended installer. Everytime it rains the rain comes through every joint of slats and through light fittings. We have had several emails and phone calls with Stratco and installer and neither care or have done anything about it. So we have several waterfalls when it rains. We have all our furniture damaged from being under there. NOT WATERPROOF! Shame I can’t load video of waterfalls

Stratco - Penrith からの回答
My experience wasn’t anywhere near great. I contacted stratco saying there were drawings missing. They said they didn’t supply them anymore.(it was on the packing sheet though) my council needs drawings. The ‘online only’ instructions (none supplied) kept referring to the drawings. Footings size/depth etc. company seems to be uninterested. Very poor. Wouldn’t recommend.

Stratco - Penrith からの回答
It was great to see the assembled product at the shop.Ordered online on special,had to be delivered.
All good,the only disappointment was receiving promotional material a week later with the price dropped a further $200.

Stratco - Penrith からの回答
I never usually leave reviews but the professional and hardworking employees, particularly, sean and Andre, deserve recognition.
Our experience at stratco penrith was nothing short was exceptional from the moment we entered the store until driving away with our new items.
Sean was friendly, highly knowledgeable and went above and beyond to ensure we were satisfied with our purchase. He was able to answer all our questions and even provide us with other options we hadn’t thought of, making our task much easier.
He thought of every little detail and no task was too much. We definitely appreciated the bottles of water to cool us down whilst shopping on a 36 degree day, as well as the assistance in loading and strapping our products onto the car to take home.
10/10 customer service!
I couldn't recommend them enough.

Stratco - Penrith からの回答
The stratco outback patio i installed turned out amazing the customer was very pleased a shout out to the team at Penrith store Shawn and John from design to delivery all items were delivered as specified
Thank you from Steven @ Westside building &Maintanence
Delt with John at the Penrith store was a great help. Was nice to get great customer service.

Stratco - Penrith からの回答
Happy with the service provided by the team at Penrith,Especially John , great job very helpful….

Stratco - Penrith からの回答
Spoke to Sean Crocker at Penrith who was most helpful in determining the material needed for the L shaped carport and pergola. Placed the order and was given a delivery date
The driver, Kevin Dao, contacted me before the delivery as promised and arrived at the advised time. He was polite and most helpful in unloading exactly where required. His attitude during the whole process was outstanding and he could not do enough to make sure the goods delivered were as per the order and were in good condition and that I was happy with everything. Kevin's attitude and customer service standard are excellent and gives a very positive image of Stratco. I wish some other companies had people like Kevin to represent them!

Stratco - Penrith からの回答
John Manager
In all my dealings there at Stratco Penrith i can’t fault them in anyway. Always greeted with a smile. The staff know there products and do what ever they can to best fit your needs. John the store manager has always been my go too man. Polite, courteous and nothing is ever hard to get you the right product your looking for, he always keeps you in the loop with what’s going on from ordering to delivery John is always there. Great work.

Stratco - Penrith からの回答
I rate the Stratco Penrith 5 stars for several reasons. 1. Always happy and polite. 2. The sales staff always bend over backwards to help me with the right product. 3. If a problem does happen the staff a Penrith get to the bottom of it quickly and keep me in the loop until resolved. I could keep going on and on but thats why I shop at Stratco Penrith.

Stratco - Penrith からの回答
I am a tradie and every time I go into Stratco Penrith everyone is helpful and they know the products which makes life so much easier and faster.
I can get in tell them what I want they work it out for me and I’m back out onto another job in no time, highly recommended and can not fault them, I do not use any other company for my awnings and patios as pricing and service are both great.

Stratco - Penrith からの回答
Love stratco click and collect option! Within 2 hours of placing order they called and advised it was ready. When picking up order the staff were lovely and so helpful. No question was too hard and the staff were so professional! Would recommend Stratco Penrith to everyone.

Stratco - Penrith からの回答
Word cannot say enough, great sheds, great products.
But the instruction could be a lot more simpler by having colour code stickers or numbers on items

Stratco - Penrith からの回答
Great price on Kero heater.
Service at pick up was spot on.
No complaints, definitely deal with them again.
Great Customer Service by the team at the Penrith Store
Easy to use website, speedy dispatch and delivery and quality products
Online order and pick up went as smoothly as it could. 👍🏼 Easy site to navigate. Happy customer.
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