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Succession Wealth  レビュー 

432
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TrustScore 5段階評価の4

4.2

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5つ星のうち1の評価

Don’t go near this untrustworthy organisation. They break the law on not ending charges when they should and wriggle out of absolutely every responsibility. They care not about the customer, only a... もっと見る

企業が回答しました

5つ星のうち5の評価

Very efficient team looking after my investments. Annual review is also beneficial and makes you look at things in a very busy world.

企業が回答しました

5つ星のうち5の評価

Adrian Kemp from Succession has supported me every step of the way. I’ve been working with him for over 10 years, and he’s guided me through every major financial decision during that time. Thanks to... もっと見る

企業が回答しました

5つ星のうち5の評価

Great people , who are dedicated to you and your finances , while at all times showing a true personal interest in your life plan. As a long term customer I can never think of anything that I have be... もっと見る

企業が回答しました

企業情報

  1. ファイナンシャル プランナー
  2. ・
  3. 金融コンサルタント
  4. 退職制度提供業者
  5. 投資サービス

当該企業による記述

The trusted home of independent financial advice. We partner with individuals, families and business owners who want more than just financial guidance – they want clarity, confidence, and a trusted relationship for the long term. With a nationwide network of highly qualified wealth planners, we offer financial planning tailored to your ambitions, not just your assets. Our planners can support you with a wide range if financial needs, including retirement planning, financial protection, cashflow modelling and planning a legacy. Our approach is centred around understanding your individual circumstances, plans and ambitions before creating a financial roadmap designed around what matters most to you. We work with clients across the UK to build valuable relationships, providing ongoing financial guidance as their circumstances and priorities evolve. Whether you’re preparing for retirement, planning a legacy, or seeking greater financial freedom, we can help you make informed financial decisions and enjoy the life you’ve worked hard to build. At Succession Wealth, we aim to give you greater confidence in your financial future through clear, personalised and independent financial advice. Succession Wealth is a trading style of Succession Wealth Management Limited, which is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 588378. Succession Wealth Management Ltd is registered in England and Wales at The Apex, Brest Road, Derriford Business Park, Derriford, Plymouth PL6 5FL: Registered Number 07882611.


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4.2

ほぼ満足

TrustScore 5段階評価の4

432件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 83%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(432)

過去12か月のレビュー数: 20件

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5つ星のうち5の評価

Over 5 years we've paid the adviser far…

Over 5 years we've paid the adviser far more than we have made, but hell, it's a market.

2023年11月20日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review, much appreciated.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち1の評価

Avoid this cowboy outfit at all costs

Avoid this cowboy outfit at all costs! I was introduced to Succesion Wealth by Aviva. I was put in touch with a Wealth Planner in Glasgow back in April even though I live in North Yorkshire. A team’s meeting was arranged for May. The teams meeting took place and I went through all the pensions I had and I told the Wealth planner that I was interested in combining all of these together. The Wealth planner was good and explained everything and said next I would receive some questions in the next few days to access my reaction to risk and paper work would follow for me to sign so he could approach my pension providers. I received an email with a link to the questions and I completed that, then it went downhill! I received no paperwork, I emailed the Wealth planner 6 weeks later and was assured he would sort it out. I emailed him again 4 weeks later, he apologised and said he would sort it. The weeks passed and nothing arrived so I raised a complaint with Succesion Wealth. It took them 3 months to investigate and when I received a response they hadn’t even got the facts right despite them being emailed in the complaint and blamed work overload. This is just not acceptable, avoid you have been warned.

2023年11月17日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Dear Mark, we always aim to provide a high standard of service and are very sorry to read that you are disappointed. If you'd like to discuss this matter further we’d be happy to speak to you, please get in touch by emailing: complaints@successionwealth.co.uk.

5つ星のうち5の評価

In-depth considerate financial review…

In-depth considerate financial review with professional adviser. Would recommend.

2023年11月14日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review, much appreciated.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち1の評価

Inverness Highland Office

Since my wife and I 'discovered' in early September that all key staff had left the Inverness Highlands office of Succession Wealth we have heard nothing from any senior management. It seems that trust, loyalty and respect within this organisation are values that are being overlooked and long standing customers are therefore being ignored. We have now taken our business elsewhere. Post Script : Succession Wealth reply of 7th demonstrates our issue that no Senior Management are prepared to engage with us. Would it not be expected that some-one would call us to discuss this directly rather than refer the matter back to us to call a general contact site ?? Quite unbelievable arrogance. This has reinforced that our decision to leave was the correct one.

2023年10月31日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Dear Mr Read, we are sorry to read this and hear of your disappointment. Our clients are important to us, and we would like to have the opportunity to discuss the situation with you. If you would be willing to, please contact us at hello@successionwealth.co.uk and we’ll get a member of the Scotland team to get in touch.

5つ星のうち3の評価
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for your comments.

We aim to provide a high standard of service and welcome all constructive feedback from our clients.

If you’d like to discuss this further, please contact us at hello@successionwealth.co.uk and we’ll get a member of your local team to reach out.

5つ星のうち5の評価

Personal

Personal, helpful service from a person we can totally trust.

2023年10月12日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review, much appreciated.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち1の評価

Awful

Awful, got sold a mortgage with an £80 redemption rate and then we came to redeem it had to pay £2,500. Awful, service steer well clear.

2023年10月25日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

we always aim to provide a high standard of service and are very sorry to read that you are disappointed. If you’d like to discuss the matter further, please get in touch with us at
compliants@successionwealth.co.uk
and a member of the team will be happy to assist.

5つ星のうち5の評価

Happy investor.

First meeting with Louis Murray at Succession Wealth and very happy with how it went.

2023年10月17日
Succession Wealth  ロゴ

Succession Wealth からの回答

We aim to provide a high standard of service and are delighted to hear that you have had a positive experience.

We will pass on your comments to Louis, thank you for taking the time to leave a review.

Many thanks

5つ星のうち5の評価

You cannot beat face to face conversations

Personal service and face to face discussion is utterly vital. Our consultation meeting was purposeful, relevant and productive.

2023年10月16日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review, much appreciated.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち1の評価

No Contact or Customer Concern

I was not aware my IFA had been taken over. When I was told it was a general email - no contact from new "advisor". When I contacted the new advisor little was known about my affairs. I have not been contacted for a review after requesting one for several months.

2023年7月1日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for your comments.

If you'd like to discuss this matter further we’d be happy to speak to you, please get in touch by emailing: complaints@successionwealth.co.uk.

5つ星のうち3の評価

Generally effective

Management of my investment is generally good but VERY disappointed at the lack of any management tools that are suitable for a general indications on what's happening to my investments.

2023年10月10日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for your comments.

We aim to provide a high standard of service and welcome all constructive feedback from our clients.

If you’d like to discuss this further, please contact us at hello@successionwealth.co.uk and we’ll get a member of your local team to reach out.

5つ星のうち1の評価

Uncaring Incompetent and expensive

Multiple changes to advisor person and 10% loss of my capital over 3 years. (£50,000) No reply to e mails.
No changes in investment which just sits there losing more money and bring charged for the service!

They reply to this post, but not to my emails!
Uncaring, incompetent and expensive

2023年9月29日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Dear Robert, we always aim to provide a high standard of service and are very sorry to read that you are disappointed. If you'd like to discuss this matter further we’d be happy to speak to you, please get in touch by emailing: complaints@successionwealth.co.uk.

5つ星のうち5の評価

An understandable helpful guide to…

An understandable helpful guide to trusts and the management, and reasons why they can be useful.

2023年9月21日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review, much appreciated.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち5の評価

David Mahood is honest and forthright in our discussions

The personal approach by David Mahood projects a calm and informative nature to our meetings. David is also not afraid to tell me honestly what he considers is the best option for me

2023年9月5日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review, much appreciated.

We are delighted to hear that you are happy with the service and we will pass on your comments to David and the team.

Many thanks

5つ星のうち5の評価

Professional

Professional, helpful and knowledgeable advice.

2023年8月7日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち1の評価

Avoid avoid avoid. They refuse to return your money

Avoid avoid avoid. They will not return your money to you if you ask for me. I requested a withdrawal from them on the 24th April. Almost 4 months later - they take weeks to reply and when they do they say the transfer will be made. Yet weeks later, no transfer has been made. When you chase them, they take weeks to reply. And then they do reply saying the same nonsense "we'll process it". But they don't. And this circle goes on and on for months.

AVOID.

2023年8月17日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for your comments.

If you'd like to discuss this matter further we’d be happy to speak to you, please get in touch by emailing: complaints@successionwealth.co.uk.

5つ星のうち5の評価

Professional service from an advisor…

Professional service from an advisor who demonstrates a genuine interest my personal and financial life to provide the right products/services for me.
I always feel positive after a conversation with the advisor.

2023年8月7日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち5の評価

Cost effective comprehensive advice…

I was taken through the whole process of drawing down on my pensions and maintained my existing stockbrokers whilst paying only a small uptick in overall annual fees for wealth management advice.

2023年6月5日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

5つ星のうち1の評価

Lost my original papers

Lost my original papers, which are I not replaceable and will cause significant issues for me in the future

2023年5月1日
自発的なレビュー
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for your comments.

If you'd like to discuss this matter further we’d be happy to speak to you, please get in touch by emailing: complaints@successionwealth.co.uk.

5つ星のうち5の評価

Continuity of service

Continuity of service
Our advisor has known us for over 20 years and the advice given is always very personalised and relevant

2023年7月5日
Succession Wealth  ロゴ

Succession Wealth からの回答

Thank you for taking the time to leave us a review.

We are delighted to hear that you have had a positive experience and are happy with our service.

Many thanks

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