Suma Wholefoods レビュー 

169
TrustScore 5段階評価の3.5

3.5

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Sorry guys. Really wanted to support you but Spicy Corizo Style stew, watery, tasteless beans and some odd spongy protein with harsh spices. Have you tried eating it yourself?

企業が回答しました

5つ星のうち5の評価

Brilliant organisation. As a brand, as a wholesaler, as an employer. Led by values, thoughtful about what they do. I love their products - when I buy Suma stuff i know I’m supporting an equal pay, wor... もっと見る

5つ星のうち1の評価

This company keeps causing chaos by sending massively over sized vehicles to deliver in rural areas. We live in West Wales and the roads are not HGV friendly. Yet Suma, the so called 'ethical' company... もっと見る

5つ星のうち5の評価

I have been buying Suma products for most of my life. I tend to buy their packets of dried beans, grains, fruit, nuts, seed and veg. I most recently bought 1kg of quinoa which was great quality, no... もっと見る

企業情報

  1. 食料雑貨卸業者
  2. 仕出し飲食料品の提供業者
  3. 食品提供業者
  4. オーガニック食品店

当該企業による記述

A co-operative of ordinary people built on integrity and equality, we’re a worker co-op, a business owned and run by the nearly 200 people who work here. We deliver over 7000 vegetarian, natural, responsibly sourced products to business and communities across the UK and Internationally. We’re committed to selling only the most delicious and sustainable products.


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3.5

まあまあ

TrustScore 5段階評価の3.5

169件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.5

すべてのレビュー

(169)

過去12か月のレビュー数: 25

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5つ星のうち1の評価

Sorry guys

Sorry guys. Really wanted to support you but Spicy Corizo Style stew, watery, tasteless beans and some odd spongy protein with harsh spices. Have you tried eating it yourself?

2026年7月6日
自発的なレビュー
Suma Wholefoods ロゴ

Suma Wholefoods からの回答

Hi Lizzie. We're really sorry to hear you were disappointed. We've passed your feedback on to both our product development and quality control teams.

5つ星のうち5の評価

I have been a customer for over 10…

I have been a customer for over 10 years, organising a regular order with colleagues from work. SUMA offers a great range of goods, many organic and fair trade, good value, friendly customer service and reliable delivery.

2026年3月20日
自発的なレビュー
5つ星のうち5の評価

This is a real Co-operative

This is a real co-operative and for that reason I feel the need to support this company. There is a huge range of organic products, far bigger than the shops. Although you need to order good in bulk, you can often order a half amount. They give free delivery on orders over a certain amount. If they miss something off the order (which has only happened twice in 5 years, they refund you immediately no questions asked (or they minus it from the bill before you pay, which is more common). They give free delivery on big orders. They match supermarket prices and are occasionally cheaper and occasionally more expensive. I value this company a great deal

2026年3月13日
自発的なレビュー
5つ星のうち1の評価

So gross!

The tinned mac'n cheese is actually inedible! I can't believe I bought 4 tins. There's hardly any pasta and the sauce is slimy and sour. Tried their meatballs too and it tastes rank! I thought it might be dog food by accident somehow!

2026年2月20日
自発的なレビュー
Suma Wholefoods ロゴ

Suma Wholefoods からの回答

We’re so sorry to hear you didn’t enjoy these products, and how disappointing this was for you. We take our customers feedback seriously, and we are actually working hard on a replacement for the Mac N Cheese after listening to feedback.

We'd like to make this right for you, please contact us directly and we’ll arrange a refund or replacement, and look into the batches you received. Please can you email brandideas@suma.coop for my attention.

Thank you for taking the time to share honest feedback. It genuinely helps us improve and make things right.

Becs, Suma Member

5つ星のうち1の評価

Do not buy... its grim

The food is seriously not nice. I bought the saag aloo and then the meatballs in bolognaise sauce. Both tasted extremely cheap and sickly. The meatballs are in this inedible tomato cream soup... the Saag aloo was also gross.

Edit: Actually gutted that the food is so poor as the company seems to be uniquely ethical compared to other companies...

2026年1月26日
自発的なレビュー
Suma Wholefoods ロゴ

Suma Wholefoods からの回答

Hi Archie,

We’re so sorry to hear you didn’t enjoy these products, and how disappointing this was for you. We take our customers feedback seriously, and we're especially gutted to hear you chose us for our ethics. The last thing we want is for our products to undermine that trust. We'd like to make this right for you, please contact us directly and we’ll arrange a refund or replacement, and look into the batches you received. Please can you email brandideas@suma.coop for my attention.

Thank you for taking the time to share honest feedback. It genuinely helps us improve and make things right.

Becs, Suma Member

5つ星のうち1の評価

The one star is for lack of care…

The 1 star is for lack of care following a quality issue with the clear and simple scent free shampoo. I have been using this product for 20 years. So when I could smell perfume scent in the product, I thought that SUMA would take it seriously. I was wrong. They ignored 3 weeks of emails and when I finally spoke to someone in quality control, I was told that they had other priorities which is why they hadn't responded. KB promised a refund and referenced the call and email - T/DEC/0611 - but a week later - absolutely nothing! I no longer trust this product. I no longer trust your company. Your lack of response shows that you don't care about your customers. therefore you have lost my custom and received a 1 star review.

2025年11月26日
自発的なレビュー

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