Summer In Italy レビュー 773

TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have just booked a villa in Sorrento through Luca Trotta at Summer in Italy. It could not have been easier! Luca was extremely professional, friendly and responsive. Luca answered our questions bef... もっと見る

5つ星のうち5の評価

Luca is so very helpful, responds really quickly to all questions, however silly they may seem from my end. I'm super impressed with the service and with such a large group of us travelling from diff... もっと見る

5つ星のうち5の評価

Just booked a villa in Sorrento for September 2020 through Summer In Italy. The service in doing so has been first rate, with speedy, personal and friendly responses by email and over the telephone fr... もっと見る

5つ星のうち5の評価

Booking review only. Will follow up with a complete review post trip. SII was quick and thorough with responses to our questions from the start. It was easy to reserve, and then confirm the booking. W... もっと見る

企業情報

  1. 貸し別荘
  2. 旅行代理店

当該企業による記述

Rent your vacation villa or apartment in Italy. Villas, apartments and vacation houses in Amalfi, Positano, Capri, Sorrento, Cilento, Tuscany, Umbria, Rome, Venice, Lake Como. Descriptions, pictures and rates of Italian holiday homes.


連絡先

4.8

優良

TrustScore 5段階評価の5

773件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Villa Due Marine a Capri Must!!

Yes Capri is beautiful and an absolute gem to visit, but what made our visit extra fabulous was calling Villa Due Marine home for 2 weeks. Perched near the top of a cliff that overlooks Marina Grande, Capri Town, Monte Solaro and almost Marina Piccola the location and views were magnificent! Being able to walk just about everywhere of interest made this Villa location very useful. Groceries,dining of every type,beautiful walks and of course incredible shopping are right down the steps of this Villa. We anticipated eating out, but honestly, once you discover all the little shops that have amazing fresh produce,meats,baked goods and everything else a chef could imagine,we took advantage of the Villa's wonderful kitchen and incredible deck for 90% of our meals.It was fantastic! The kitchen has everything necessary to cook anything you would at home. The Villa itself is very well maintained and furnished with amazing and unique treasures and artifacts that give the feel of a 5 star penthouse. The Summer in Italy crew were beyond Great and went above and beyond to make our stay and experience extra special and flawless. Special thanks to Nadia! We are avid travelers and were super impressed with the Villa, the location and the management and would recommend Villa Due Marine 100% The only thing that could complicate a stay is the fact that because this Villa is literally perched on a cliff there are many steps to navigate before you get blown away by this incredible place. We actually began to enjoy the steps because we knew what was waiting at the top. Paradise!!

2025年5月24日
自発的なレビュー
5つ星のうち5の評価

The property representative Luca has…

The property representative Luca has been extremely helpful with answering all detailed questions of the property that I have booked. All responses are fast, very professional and cordial. I feel that Summer in Italy really cares that we have the best experience possible. I am looking forward to my stay and the continued client support when needed.

2024年11月22日
自発的なレビュー
5つ星のうち1の評価

Insist on Actual Photos Villa Madreluna, Amalfi

We stayed at a villa on the Amalfi Coast marketed as Madre Luna in August 2023. The photos posted on Summer in Italy website are not those of the actual villa. Even though their website says they take the actual photos.
Please ask to see actual photos before booking. The place was nice but there was no place to sit that was comfortable. All the lounge chairs were broken and there were no umbrellas. All hammocks were missing. The beautiful room filled with rattan furniture that's on their website doesn't exist, and the dining area is very basic. I gave one star because they are still posting the wrong photos.
I sent Luca actual photos of the place and he did not update the website because these photos showed a place that was definitely in stark contrast to the old photos that are on their site. I think that Summer in Italy is advertising falsely about what the place actually looks like and should update the website. It's been over a year, and I have followed up over and over again, but still the inaccurate photos are posted.
I would post my photos but don't have the option here. We were there in August 2023.

2023年9月30日
自発的なレビュー
Summer In Italy ロゴ

Summer In Italy からの回答

Thank you for sharing your feedback. I sincerely apologize for any disappointment you experienced during your stay at the villa. I want to assure you that we take your concerns very seriously.

We’re glad to hear that you found the place nice during your stay. Since your visit over a year ago, the villa has undergone significant refurbishment, completed at the beginning of the 2024 season. We’ve been waiting for these upgrades to be fully completed before updating the photos, which caused some delay. Additionally, as the villa is very popular and often occupied, finding the right combination of low season, good weather, and availability for professional photography has been challenging.

We genuinely regret that the current photos on the website do not yet reflect the villa's upgraded condition. The villa underwent significant refurbishment in several areas, after your stay in August 2023. These updates include improvements to various amenities, including lounge chairs, hammocks, and other furnishings.

We rely on professionally taken photos to ensure a consistent and accurate representation of each villa. These photos must meet specific technical requirements in terms of resolution, lighting, and framing to ensure clarity and uniformity across all listings. For this reason, we are unable to update the website with photos provided by guests, as they may not meet these technical standards. Please rest assured that the villa is now in even better condition than what is currently shown in the photos, and we are committed to updating them as soon as we can. In the meantime, we are offering a 10% price reduction to ensure guests continue to receive great value.

Regarding the "false advertising" claim, we want to reassure you that while the photos on the website may be outdated due to the recent upgrades, we took the original pictures ourselves. Our goal is to provide a clear and accurate representation, and we are working diligently to update the photos to reflect the villa’s current, enhanced condition. We take transparency very seriously. We apologize for the delay in updating them and are making this a priority.

We appreciate your feedback and regret that your stay did not fully meet expectations. Your experience has motivated us to improve, and we have acted on the issues raised to enhance the guest experience.

Thank you again for your patience and for bringing these issues to our attention.

5つ星のうち5の評価

Excellent villa in beautiful position

Well, Summer in Italy never lets us down! With the unrelenting heat and visiting family members who were desperate for A/C and a pool, we were able to find a villa, miraculously available for the dates we needed, at the last minute The price was right, and everyone was thrilled with the villa. We have stayed at Villa Virginia before, and must say it has held up well through the years, being impeccably maintained. With 7 bedrooms and 7 bathrooms, spacious living area, fully equipped kitchen, plenty of patio space, a shady pergola, there was room for everyone.
Mostly they just wanted to relax and enjoy the views, the cool interior and the pool, which was fine, though we ventured into Santa Maria di Castellabate for a swim in the Mediterranean below the castle, and a seafood feast.
The staff, as always, is super-helpful, and the caretaker was superb

2024年7月21日
自発的なレビュー
5つ星のうち5の評価

Summer in Italy

Luca is so very helpful, responds really quickly to all questions, however silly they may seem from my end. I'm super impressed with the service and with such a large group of us travelling from different parts of the globe it's great to know Luca's on hand to help out with any queries we may have. Thank you so much and we're really looking forward to this holiday.

2024年7月30日
自発的なレビュー
5つ星のうち5の評価

Helpful, responsive and reliable

Luca and Klint at Summer in Italy were both very helpful and responsive, not only before booking the villa we rented, but also after. Luca made sure we got the week we wanted, and Klint answered questions about the property manager and provided suggestions for local shops and restaurants. Most importantly, the villa itself turned out to be exactly as represented on the Summer in Italy site. If anything, it was even more beautiful than the photos, and the property manager was extremely helpful. Summer in Italy delivered what they promised and we had a wonderful week!

2024年6月22日
自発的なレビュー

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