Exceptional service and responses to my many questions. I was so thrilled to find someone happy to repair my Lindberg glasses. Ben has done a wonderful repair, I am thrilled. Excellent service in ever... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I would have given 5 stars but for the lenses I ordered being de listed. However sunglasses uk dealt with this quickly without fuss, giving me clear choices of an alternative.
My Lindbergh frameless glasses needed refurbishing with new grommets / bushes at each arm to frame connection, after discussions with Sunglasses UK I sent my glasses to them. They quickly arranged fo... もっと見る
Brilliant service. Ben was responsive and dealt with both comms and the actual repair very quickly. I am absolutely delighted as I haven't been able to wear my favourite sunglasses for years now due t... もっと見る
企業情報
当該企業による記述
Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.
連絡先
19-21 London St, PR9 0UF, Southport, 英国
- ben@sunglassesuk.com
- www.sunglassesuk.com
4.7
優良
794件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
None fitting spares
Ordered Ray Ban tips for my sunglasses arms and gave specific model part number as requested. Tips took over a week to arrive and don’t fits properly. My arms have a rectangular profile on arm, tips had very small round profile. I assume they are generic tips and not Ray Ban specific as the website lead me to believe. I have made them fit best I can by heating end of tips.
2024年7月30日
Sunglasses UK からの回答
Dear Wayne,
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with your recent order.
We strive to provide accurate and high-quality products, and it appears we may have fallen short in this instance. The tips you received should have matched the specific Ray-Ban model part number you provided. We are sorry for the delay in delivery and any misunderstanding about the product description.
To resolve this issue, we would be happy to offer you a replacement that matches your sunglasses' specifications or a full refund, whichever you prefer. Please contact our customer service team, at ben@sunglassesuk.com, and we will ensure this is resolved promptly.
We value your business and hope to have the opportunity to make this right.
Best regards,
Ben
Customer Service Team
Sunglasses UK
Oakley X Metal Juliet’s
First class service on my Oakley X Juliet’s once I sussed out regarding posting my sunglasses via the free shipping. Fast turnaround from posting to delivery. The Oakley’s are as good as new.
2024年7月29日
Sunglasses UK からの回答
Dear Adrian,
Thank you for your fantastic review! We’re delighted to hear that you had a first-class experience with our service for your Oakley X Juliet sunglasses.
We understand that navigating the free shipping process can sometimes be tricky, and we're glad you were able to work it out. It's wonderful to know that you were pleased with the fast turnaround and that your Oakleys are as good as new.
Your satisfaction is incredibly important to us, and we appreciate your kind words. If you ever need any further assistance or have questions in the future, please feel free to reach out.
Looking forward to serving you again!
Best regards,
Ben
Customer Service Team
Sunglasses UK
Top notch service and repair
I smashed the lens on my Rayban aviators, they were a few years old but have sentimental value, so I wanted to keep and repair them.
Hunted around online for Lens replacement and found Sunglasses UK with great reviews. I sent an enquiry as I didn’t know the type of lens or model no. Ben was super helpful and responsive and the price was worth it, especially only a tenner to fit.
The repair took 2 weeks from start to finish but with free postage. The glasses I’ve received back are as brand-new, can’t believe how great they are, frames polished and hinges tightened.
A great service!
2024年8月2日
自発的なレビュー
Ben has done a great job on my glasses.
Ben has done a great job on my glasses.
I’ve had my Juliet’s for a very long time and was nervous about sending them off.
The only fault I do have is I asked for new rubbers to be replaced and they missed doing the arms.
Emailed Ben and he has said he will post them out to me but just waiting for them to arrive.
2024年7月17日
Ray Ban replacement polarised lens
Great service provided RB lens no longer available for my model but Sunglasses uk cut down larger lens while maintaining the logo . Excellent comms and fast service highly recommend
2024年7月27日
自発的なレビュー
Replacement Lenses
Ordered replacement lenses for my sun glasses and received them within a week, lenses arrived at described, very happy with the service, would definitely recommend sunglasses uk.
2024年7月24日
自発的なレビュー
Quick delivery and perfect product
2024年7月17日
Ordered replacement hinge screws for a…
Ordered replacement hinge screws for a pair of RayBan sun glasses. Delivery Was a little extended, two weeks, but they fitted exactly, so worth the wait.
2024年7月11日
great service many thanks
2024年7月1日
The service was very quick and the…
The service was very quick and the glasses were fixed pretty well - the communication could be a bit more forthcoming or include a few more updates to improve the service to 5 stars!
2024年7月4日
Sunglasses UK からの回答
Dear Jonathan,
Thank you for your feedback and for choosing our service. We're glad to hear that you found our service quick and that your glasses were fixed to your satisfaction.
We appreciate your suggestion regarding communication. Providing timely and detailed updates is important to us, and we're always looking for ways to improve. Your input helps us to enhance our service, and we'll certainly work on providing more frequent updates in the future.
Thank you again for your valuable feedback. We hope to serve you again and provide you with a 5-star experience next time!
Best regards,
Ben
Customer Service Team
Sunglasses UK
Great product for reasonable price
Brilliant new authentic Ray Ban lenses and arrived few days earlier than expected. Fitting the lenses myself wasn't very hard and their quality is second to none.
2024年7月8日
自発的なレビュー
Everything was easy and smooth with no…
Everything was easy and smooth with no issues, if I was to be picky the point from order to postage was on the slow side however I was in no rush.
2024年7月1日
Rayban parts delivered
Rayban parts delivered. Unfortunately the first lot got lost by Royal Mail but received an email apologising (not their fault). With the replacements being sent and delivered soon after.
Would definitely use again as conscientious owner with great customer focus.
2024年6月22日
Ben is always happy to answer any…
Ben is always happy to answer any queries. I have used this service to replace lenses twice now. Brilliant service
2024年6月20日
Easy to use and genuine parts
Easy to use and genuine parts. The only slight issue was a delayed delivery but when I emailed to enquire about delivery time I was emailed back straight away and the person looked into this. Great service and would highly recommend
2024年6月17日
Repeat Customer
I have now used this company three times. Lenses have been an easy swap every time
2024年6月17日
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