Supercarhirescotland レビュー 

Excellent, we were kept in touch up until the point we received a stunning Audi R8 where we met with a member of the team who welcomingly explained everything we needed to know about the car and our rental. We then set off on our trip around Scotland with the amazing car being the highlight. Extremely affordable for the experience provided. Michael, Callum and Derek were all great to deal with. Would 100% recommend to anyone and will definitely back for a second run!

Red Flags – Don’t Rent Here

I rented a vehicle from "Supercar Hire Scotland" (also operating as “Platinum Wheels”) for a special occasion. At first, the experience seemed straightforward — the owner, Michael, was communicative and personable. However, things took a concerning turn after the return of the car.

A significant portion of my deposit was withheld without any explanation, documentation, or even basic communication. Only after chasing for answers was I told that money had been deducted due to alleged alloy wheel damage. I was never shown a signed check-out/check-in report or anything resembling a proper damage record.

I requested verifiable evidence, including a timestamped report or invoice from an independent repair company. Instead, I was eventually sent a vague screenshot of a document issued by a company seemingly linked to the same individual running the rental business. This arrived several months after the rental and only after repeated demands.

Multiple red flags:

No rental contract or terms and conditions were ever provided at the time of the rental.

No invoice for the rental itself was issued.

Deposit deductions were made without notice or supporting evidence.

The alleged damage photo was undated and lacked context or proof of when or how the damage occurred.

Attempts to resolve the issue formally were ignored. Instead, I received increasingly aggressive messages when I initiated a chargeback through my bank.

Rather than engaging through the official dispute channel, the business owner continued to pressure me privately — which violates merchant conduct rules.

Luckily, I was able to recover the funds via my bank’s chargeback process. But the behaviour following that — including threats and shifting explanations — made the whole experience feel highly questionable.

Sadly, I’ve since seen that others have gone through nearly identical experiences, particularly involving unexplained alloy damage deductions. There appears to be a repeated pattern of this happening.

My advice: Rent elsewhere. Keep detailed documentation if you already have a booking. And if something feels off, trust your instincts. This business does not operate transparently or professionally.

Great company to use. We had a 2 day hire of the Bentley which was incredible. Michael was great to deal with & the whole process was super easy. Would highly recommend this company to anyone.

I hired a vehicle from Supercar Hire Scotland (also trading as Platinum Wheels and Autocare). All was fine until the vehicle wouldn’t start in the middle of our trip with an engine exhaust system failure warning light illuminated. We contacted Michael who claimed he would source a mobile mechanic to diagnose and assess, but heard nothing further from him.
Then upon returning the vehicle at the end of our hire, with NO damage to the vehicle and with more fuel than when we collected it, I noticed a charge to my credit card account of £150 with no communication from them whatsoever about what this charge was for. I emailed Michael again and was told he wasn’t sure what it was for, but would ask Rikki who delivered us the vehicle. They then replied telling us it was for additional damage to an alloy wheel. The wheel had existing damage and there was no further damage caused to any part of the vehicle during our hire of it.
I did not receive an invoice, a receipt, any information or communication whatsoever about this charge and despite multiple emails and unanswered phone calls trying to follow it up, neither Michael nor Rikki seem able to even afford us the courtesy of a response.
DO NOT HIRE A VEHICLE FROM THIS COMPANY. Disgraceful, unlawful, and unethical business.