SWATI Cosmetics レビュー 3,668

SWATI Cosmetics からの回答

8時間前

Hello Rokaia,

Vielen Dank für Ihr freundliches Feedback 😊

Wir freuen uns sehr zu hören, dass Sie mit den Produkten zufrieden sind und dass Ihre Bestellung schnell angekommen ist 🚚✨
Ihre Unterstützung bedeutet uns viel, und wir freuen uns darauf, Ihnen bald wieder zu dienen 💙

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

8時間前

Hello Sara,

Thank you so much for your wonderful feedback! 💫 We're thrilled to hear your first experience with our lenses was so comfortable and natural-looking.

It means a lot to know you’re happy with both the product and service. We truly appreciate your recommendation 💖

Enjoy your lenses! 👁️✨

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

8時間前

Hello Ayman,

Thank you so much for your lovely feedback 😊💖

We’re thrilled to hear you’re loving Swati Cosmetics coloured lenses and that they’ve completely transformed your look ✨

We truly appreciate your support and hope you continue enjoying them! 💕

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

8時間前

Hello Miglietta,

Grazie per aver condiviso la vostra esperienza 😊

Siamo davvero felici di sapere che ti stai godendo gli occhiali da anni e che si sentono così a tuo agio che ti dimentichi di indossarli! Questo è esattamente il tipo di esperienza che vogliamo 👓✨

Apprezziamo il vostro sostegno e le gentili parole — godetevi ogni usura!

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

1日前

Hello Eleonara,

Thank you so much for your wonderful feedback! 💙

We’re thrilled to hear that you loved the Turquoise Grey daily lenses and that they provided a natural-looking coverage on dark eyes while staying comfortable throughout the day 😍✨ That’s exactly the experience we aim to deliver!

Your recommendation truly means a lot to us—thank you for your support! 💫

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

1日前

Hello Jeova,

Thank you so much for your continued support and for sharing such a detailed review! 😊

We’re truly happy to hear that you’ve consistently had a great experience with our lenses and that you find them comfortable and high quality for long wear 💖 Your kind words about our shipping, packaging, and easy-to-use website mean a lot to us!

It’s wonderful to know we’ve become your go-to place — that’s the best compliment we could ask for 🙌 Thank you as well for recommending us!

We can’t wait to keep serving you again soon ✨

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

3日前

Hello Shivani,

Thank you so much for your kind words! 💖

We’re truly happy to hear that you had a great experience with our customer service team. It means a lot to us that we could resolve your concern, even if it was a bit challenging along the way—we’re always here to help! ✨

Sending lots of love right back to you! ❤️

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

3日前

Hello Bansri,

Thank you so much for your kind words! 😊

We’re thrilled to hear that you’re loving the quality and natural finish of our contact lenses 👁️✨ Your feedback truly means a lot to us!

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

3日前

Hello Zeynep,

Wow—this absolutely made our day! 💙✨

Thank you so much for taking the time to try multiple shades and for sharing such a thoughtful, detailed review. It means a lot to us that each color delivered the same comfort, quality, and natural yet vibrant look you were hoping for 👁️🌈

We’re also really glad to hear that your experience—from browsing our website to delivery—was smooth and enjoyable 🚚💫 That’s exactly what we strive for!

Your continued trust and support truly inspire us to keep doing better every day. 10/5 stars from you = everything to us! 🥰⭐️

Thank you for choosing SWATI! 💖

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

3日前

Thank you so much for your wonderful feedback! 💖😊
We’re truly delighted to hear that you’re happy with your lenses from Swati and that they’ve been the best you’ve ever worn.
We truly appreciate your support and look forward to serving you again soon! 💕🌟

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you so much for your wonderful feedback! 😊❤️
We truly appreciate your support and trust, and we look forward to serving you again soon! 💙👁️✨

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

5日前

Dear Mai,

Thank you for taking the time to share your experience and I’m truly sorry to read how disappointed and frustrated this situation has made you feel and that is never the experience we want for our customers.

After carefully reviewing your case and your previous orders from 2024, I can see that two separate orders were placed, each containing one item. Our “Buy 1 Get 1 Free” campaign required at least two items within the same order for the second item to be automatically included for free. Because each order contained only one item, the system did not qualify them for the promotion, which is why no additional items were included. In this case, the second items were not missing, rather, the orders were unfortunately not eligible for the campaign.

Your satisfaction is very important to us. Although significant time has passed, we would still like to make this right. We will review your 2024 orders again, and I will personally follow up with you to address your concern and work toward a solution that you feel satisfied with.

Thank you again for bringing this to our attention and for giving us the opportunity to restore your confidence in us.

With care,
Leizl - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you for sharing your thoughts 😊
Your input is truly valuable in helping us make the platform more trustworthy and transparent for everyone 🌟
Thank you again for taking the time to share your experience! 🙏

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you so much for your lovely feedback! 😊 We're thrilled to hear that you loved the lenses and found the colors fabulous 🌈✨ Your support truly means a lot to us! 💖

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you so much for your kind words! 😊
We’re thrilled to hear that you love your products from SWATI Cosmetics and that they feel comfortable while giving you a natural look—that’s exactly what we aim for! ✨
It also means a lot to know that you had a great experience with our customer support team 💖

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Tack så mycket för din vänliga feedback! 😊
Vi är verkligen glada att höra att du är nöjd med lösningen vi erbjöd.

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you so much for your kind words! 😊
We’re really glad to hear you had a great experience with us.

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you so much for your kind words! 😊
We're really glad to hear that you found our service helpful, fast, and straight to the point—that’s exactly what we aim for! 🚀

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Tack så mycket för dina vänliga ord! 😊
Vi beklagar verkligen att du har problem med din ursprungliga beställning, men din tillfredsställelse betyder mycket för oss och det är underbart att veta att du är nöjd med både servicen och lösningen. 💙

With love,
Josie - SWATI Cosmetics Team

SWATI Cosmetics からの回答

4日前

Thank you so much for your kind words! 😊 We’re truly delighted to hear that you had a positive experience with our support team. Providing fast, gentle, and understanding service is exactly what we strive for every day.

With love,
Josie - SWATI Cosmetics Team