I ordered 2 mugs on 31 August as a token present for a family member. The order confirmation said delivery would be 5-7 days. Nothing turned up so I emailed to ask when I would be likely to receive... もっと見る
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Order never arrived - and no sign of a refund a month in. Only one means of contacting them - such poor service and paid for something I did not receive .
I ordered a wall art sticker . It took several weeks to be delivered . When I finally received it some of the letters were stuck together so I couldn't use them . I emailed them to explain and another... もっと見る
Had to open a dispute with PayPal for them to send my item, unfortunately ordered from them twice before seeing the reviews. Still awaiting the second order despite placing that on the 19th July. No... もっと見る
企業情報
さまざまな外部ソースから提供された情報
SWCreations design and make a huge range of wall stickers and decals for every room of the house. With a custom design service for any wall quote you need.
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この企業のTrustpilot 利用方法
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Awful
Took forever to be dispatched. Numerous emails sent. No answer until i told then I was going to my bank. They miraculously sent them. When they arrived though although it looked promising no matter what we did it just wouldn't stick to the wall. Thrown away and got a refund through the bank.
Avoid like the plague. Wish I'd seen these before ordering.
Delighted with product and delivery
Just received my wall decals and absolutely delighted. Exactly what I ordered and pretty much on time. I would happily order again from SW Creations. The reviews made me nervous but really happy with the product and the delivery timeframe. 5 stars.
TOTAL WASTE OF MONEYAfter waiting weeks for my order when…
After waiting weeks for my order when it eventually arrived the plastic was bubbly and impossible to get the letters to stick to it my husband watched the video several times and read the instructions but no matter what he tried letters just did not stick and started creasing up total waste of £41
Item not received, wish I’d read here first
I think I’m in the same situation as most on here. Ordered on 8th Nov and nothing received to date. Chased on 26/11 to be advised they were busy and my order should be dispatched the next day. Nothing since and the order is still showing as received. If you want a wall sticker without hassle & delay go elsewhere.
Placed order and item not received
Placed order and item not received. Tried multiple times to email for an update with no response. Finally requested a refund via PayPal which was accepted. Wish I had read the reviews before ordering as this seems a common theme!!!!. Sure I used them a couple years ago and all went well, shame!
DO NOT ORDER
Took my money, no response, no contact number and no product 2 weeks later! DO NOT ORDER FROM THEM!
Complete waste of time
Status never changes from processing and they completely ignored all attempts to contact them. The only response came when I sent to PayPal for assistance. They then issued a full refund.
Complete waste of time and effort
Do not use this company
Ordered placed 21st October. Order still in progress . Numerous emails sent and no telephone number to contact . I'm still waiting. Terrible customer service can't comment on poster I've not received it
Finally got my item after 3 months…
Finally got my item after 3 months almost.. and its absolutely rubbish! Don't stick to the wall, so has ended up in the bin.
Horrible ignorant company
Horrible ignorant company - don’t go near them unless you are prepared to lose money - they are a joke - trading standards might sort them out under the distance seller agreement - ignorant ignorant company - never again will I order from them if
I ordered a bespoke design for my…
I ordered a bespoke design for my daughters bedroom which cost me £30. I ordered this at beginning of October 2024 Told delivery will be 10 days.
I sent multiple messages on their webpage for them to contact me regarding my order also I sent multiple emails wanting to know where my order is or any tracking information regarding my order.
yesterday I got an email from them telling me they were sorry for the delay with my order and My order will be dispatched today, so i’ve just gone onto there website logged into my account to see if there’s any tracking info etc only to be told I have no orders with them.
Ordered 2nd August and it's now 2nd…
Ordered 2nd August and it's now 2nd September and still not recieved what I've ordered
Don't order from them!
Ordered custom made wall art on 28 July. It's supposed to take a max of 10 business days. I have not received my order. I also contacted them to ask about the status of my order. Not even the courtesy of a response.
Terrible company. Do not waste your money!!!!!!!
Will be contacting Trading Standards Agency.
Had to open a dispute with PayPal...
Had to open a dispute with PayPal for them to send my item, unfortunately ordered from them twice before seeing the reviews. Still awaiting the second order despite placing that on the 19th July. Not responded to emails regarding the delivery of said item. Very poor customer service.
The first item which arrived is great which is their only saving grace, hence the 2 stars. Just a shame takes over a month to arrive with the seller being radio silent on the matter.
Horrible company
Horrible company.
First, it took ages to deliver.
And even after it got delivered, it never did the job and they put an instruction that it has to be installed within a time frame.
They promised refund on the basis of returning it to them.
Same was returned, still no refund.
They are not even replying mails.
Got the same products elsewhere at a cheaper price.
I DO NOT RECOMMEND
Order placed 9th July
Order placed 9th July. No updates no contact details and no replies to emails. Today 10th August the decals arrived and were absolutely perfect.
They need to spk to customers!!!!
Terrible
Terrible. I have placed an order and paid for it and haven’t received it. I emailed them , no answer!!!
A little slow but Thank You!
A little slow. However it's here, it looks fab, packaged well. I will buy again. Thank You!!
Scam should be banned cia
Scam should be banned online services.
I have ordered just like many others and overdue time delivery.
I would have my money back. Unfortunately there is not a answer either.
I'd give less than one star if I could.
I'd give less than one star if I could. I ordered May 19 and have not received my order. They have also not returned any of my chaser emails (of which there have been multiple). Awful.
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