レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Terrible customer service. £250 security deposit supposed to be not taken unless necessary. Guess what, the system not working so another company involved. Deposit taken but will not be refunded f... もっず芋る

5぀星のうち5の評䟡

ЭтП былП саЌПе лучшее пребываМОе вП ЀлПреМцОО. РаспПлПжеМОе, паМПраЌа, тОшОМа О уют квартОрПй, пПзвПлОлО МаслаЎОться ЌПО ЎМеЌ рПжЎеМОя пП ЌаксОЌуЌу. РяЎПЌ МахПЎОтся МеПбычМый бар с вОЎПЌ Ма реку АрМ... もっず芋る

5぀星のうち5の評䟡

Ho avuto il piacere di soggiornare in un Airbnb a Firenze gestito da Sweetstay e l'esperienza Ú stata niente meno che fantastica! Fin dal primo momento, l'approccio professionale, cortese e attento... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Really great solution. From the window you can sleep looking directly to Palazzo Vecchio and its winderful and iconical tower. Just behind Uffizi and few steps away from the most important historical... もっず芋る

䌁業が回答したした

䌁業情報

  1. ホリデヌ アパヌトメント レンタル

圓該䌁業による蚘述

SWEETSTAY is a hospitality company based in London that specialises in sourcing medium term accommodation for corporate professionals in relocation and short term accommodation for holiday makers in different locations in Europe, Asia and Europe.


連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

74件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(74)

過去12か月のレビュヌ数: 4ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Absolutely fantastic stay at Mercury Towers

Absolutely fantastic stay at Mercury Towers! The apartment was brand new, beautifully furnished, and fully equipped with everything we needed. The views from the terrace were stunning, especially overlooking St Julian’s and the Mediterranean. The rooftop pool was a real highlight, offering breathtaking views. Although the gym was closed during our stay, the management went above and beyond to provide a fantastic alternative, ensuring we didn’t miss out on our fitness routine. The location is perfect—right next to shops, restaurants, and entertainment, making it easy to explore. The apartment itself was impeccably clean, and the check-in process was smooth. The management team was incredibly helpful and accommodating. We felt very well taken care of and had an amazing time. Definitely looking forward to returning! Highly recommend this luxurious stay.

2025幎1月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Ottima Posizione

L'appartamento si trova a 10 minuti a piedi dalla stazione ferroviaria di Santa Maria Novella e praticamente in centro storico di Firenze, per una famiglia avere a disposizione 3 bagni Ú stato comodissimo anche per velocizzare i tempi di preparazione, da specificare comunque per interezza di informazioni che non c'Ú ascensore ma bensì 4 rampe di scale per un totale di 64 gradini, lo specifico per persone con difficoltà motoria , al nostro arrivo era ben pulito, Consigliato

2024幎12月27日
自発的なレビュヌ
5぀星のうち5の評䟡

ЭтП былП саЌПе лучшее пребываМОе вП 

ЭтП былП саЌПе лучшее пребываМОе вП ЀлПреМцОО. РаспПлПжеМОе, паМПраЌа, тОшОМа О уют квартОрПй, пПзвПлОлО МаслаЎОться ЌПО ЎМеЌ рПжЎеМОя пП ЌаксОЌуЌу. РяЎПЌ МахПЎОтся МеПбычМый бар с вОЎПЌ Ма реку АрМП «calcio storico”, прекрасМые рестПраМы, пПчта О ЌагазОМы.
ВерМусь сМПва!
P.S. КтПпПр заЌеМОте пПжалуйста

2024幎12月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Super welcoming

Super welcoming, host met us and introduced the lovely flat and all the amenities! Very spacious, 2 bedrooms 2 full baths, beautiful kitchen and living area, full laundry facilities and oh my, a stunning deck. Very well designed and appointed, located perfectly between train station and town center. Was the most delightful experience! Will definitely be back

2024幎11月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Great apartments in Milan

We stayed in Milan at the beginning of November, were very pleased with the apartment, price and location. I was a little worried about the deposit, as I never had such an experience before, but everything was returned to the card in 7 days.

2024幎11月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Une ARNAQUE à FUIR

Une ARNAQUE ! Agence à FUIR ! Ils vous volent votre argent en rajoutant des frais obligatoire si vous voulez entrer dans le logement. Nous les avons contacter car le chauffage ne marchait pas ils ne répondaient jamais nous avons eu froid pendant tout notre séjour! C’est INADMISSIBLE cette agence devrait fermé tellement ils manquent de respect aux voyageurs. Nous attendons toujours le remboursement de notre caution de 250e qui a été débitée
 et devait nous être remboursé le jour même soit il y a une semaine. SWEET STAY VOLEUR UN CONSEIL NE RÉSERVEZ JAMAIS AVEC EUX

2024幎11月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Nous recommandons le Gracie Appart

Nous recommandons cet appartement pour son emplacement au cœur du centre historique prÚs de l’Arno et du Ponte Vecchio.
Il y a un grand escalier à monter au 2 étage mais le prix de la location intéressant compense ce désagrément. L’accueil est trÚs sympathique, l’appartement est spacieux pour 4 avec 2 grandes chambres et la propriété est irréprochable. Le quartier est trÚs commerçant.

2024幎10月20日
自発的なレビュヌ
5぀星のうち1の評䟡

Don't risk it!

I am using every method possible to warn people about this company, and about Booking.com, who (in my view) negligently allow Sweetstay to advertise properties on their platform. At the last minute our accommodation in Gibraltar was changed. The alternative accommodation was awful. After having one shower, none of our four was able to shower again because the drain flooded the shower room. The contact given never showed up to fix it before we left. There was also water leaking through the ceiling from above. We aslo ended up paying more than the price agreed for a much lower grade standard of accommodation. You might have a great experience with this mob, but please don't risk it as if things go wrong they may ruin your holiday. Also be careful about using Booking.com as they obvioulsy seem to tolerate cowboys like this advertising on their website.

2024幎10月9日
自発的なレビュヌ
Sweetstay ロゎ

Sweetstay からの回答

Dear Tim (or Kerrie, as it appears you are using multiple accounts to harm our reputation),

Let’s set the record straight. Five days before your scheduled arrival, a major water leak occurred in the unit you had booked with us, caused by an issue from the neighbors upstairs. We shared multiple photos with you and explained that it wouldn’t be an easy fix, while also offering a full refund with sincere apologies.

At your request for another apartment at the same rate, we went above and beyond by arranging an alternative unit that we do NOT manage. We provided the link, photos, and location details of this property, which is managed by a local property manager, NOT Sweetstay. Since you chose to stay there, we are not responsible for any issues you may have encountered, as you were hosted by another property manager, NOT by Sweetstay.

We hope you will discontinue this defamatory campaign and recognize where responsibility truly lies.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報