Sytner Group - Lamborghini Edinburgh レビュー 

44
TrustScore 5段階評価の4.5

4.5

8 Whitehill Rd,Fort Kinnaird, EH15 3HR Edinburgh, GB


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5つ星のうち5の評価

I have been fortunate enough to have experienced the incredible customer service at Lambo Edinburgh. Over the past ten years, many exclusive event invitations and the driving pleasure of sitt... もっと見る

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5つ星のうち5の評価

I've now bought two Lamborghinis from Lambo Edinburgh and was a great experience both times. Lewis Kynoch was class to deal with throughout – always helpful, easy to get hold of and a just a genu... もっと見る

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5つ星のうち5の評価

This is my first Lamborghini and the service levels truly align with how impressive the vehicle is … from walking in and walking out 1 hour later buying a car. Knowledgeable, friendly and genuin... もっと見る

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5つ星のうち5の評価

I have purchased 3 new cars in the past 6 years from Lamborghini Edinburgh and the attention to detail from Lewis and the after care by the service team has been outstanding. Lewis always goes above a... もっと見る

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企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

  • 8 Whitehill Rd,Fort Kinnaird, EH15 3HR, Edinburgh, 英国

  • 0131 629 9165

4.5

優良

TrustScore 5段階評価の4.5

44件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(44)

過去12か月のレビュー数: 11,960

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5つ星のうち5の評価

The best boys in town

The best boys in town. U don’t even look at the Ferraris. Top class service.x

2026年5月16日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Alan, thanks for taking the time to leave the team some great feedback. Roddy McAllister. Head of Business.

5つ星のうち5の評価

I am now on my fourth Lamborghini 3…

I am now on my fourth Lamborghini 3 urus and one avenatdor
Dealt with Sam for the first purchase the Lewis on the next 3
Great guys to deal with and a great service from Lamborghini Edinburgh from start to finish

2026年6月24日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Thanks for your 5 star review! Sam and Lewis are a great team and will be sure to pass on your comments. Roddy, Head of Business.

5つ星のうち5の評価

Recently collected my Urus from…

Recently collected my Urus from Lamborghini Edinburgh and the whole process from the minute I walked in the showroom was excellent, dealt with Lewis the whole way and couldn’t have asked for a better service.

Highly recommended if you are looking for your next Lamborghini.

2026年5月30日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Donald, great to hear Lewis looked after you so well. Thanks very much for your business and enjoy the new car! Roddy McAllister. Head of Business.

5つ星のうち5の評価

Unreal car & experience

This is my first Lamborghini and the service levels truly align with how impressive the vehicle is … from walking in and walking out 1 hour later buying a car. Knowledgeable, friendly and genuinely want you to get the right vehicle.

I’ve never had a better service for a more upmarket / prestigious product.

Lewis from the Edinburgh garage was nothing short of superb throughout and still continues to help (even though it’s not his job) after sales.

2026年6月12日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Liam, that's superb feedback on Lewis. Thanks for taking the time to leave the team some feedback. Roddy McAllister. Head of Business.

5つ星のうち5の評価

Outstanding Service Every Time

I’ve bought a number of cars from Lamborghini Edinburgh over the years, and the service has always been outstanding. A special mention to Lewis, who I’ve dealt with throughout – he’s professional, knowledgeable, and always goes above and beyond to make the whole experience smooth and enjoyable.

Nothing is ever too much trouble, communication is excellent, and you always feel valued as a customer.

I wouldn’t hesitate to recommend Lamborghini Edinburgh, and especially Lewis, to anyone looking for a great buying experience. Thanks again for all your help over the years.

2026年6月24日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Bilal, thanks for your 5 star review. i will be sure to share your amazing feedback with the team. Roddy, Head of Business.

5つ星のうち5の評価

Highly recommended

I have purchased 3 new cars in the past 6 years from Lamborghini Edinburgh and the attention to detail from Lewis and the after care by the service team has been outstanding. Lewis always goes above and beyond and nothing is too much trouble. Great cars, great people and I would recommend them to anyone.

2026年6月24日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Peter, thanks very much for taking the team to leave feedback. I'm delighted the team continue to deliver! Roddy, Head of Business.

5つ星のうち5の評価

I've now bought two Lamborghinis from…

I've now bought two Lamborghinis from Lambo Edinburgh and was a great experience both times.

Lewis Kynoch was class to deal with throughout – always helpful, easy to get hold of and a just a genuinely good guy, which is hard to find these days - especially in sales.

will be back for my 3rd lambo soon enough 🙏

2026年6月24日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Mackenzie, thanks for taking the time to leave your great comments on Lewis. Enjoy the new car and we hope to see you again soon! Roddy, Head of Business.

5つ星のうち5の評価

Excellent experience when visiting the…

Excellent experience when visiting the showroom. First time potential purchase of such a luxury brand for me and staff were extremely knowledgeable and friendly. Totally different to an experience I had in a different luxury brand nearer where I live.

2026年6月20日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Euan, we really appreciate you taking the time to leave your feedback. I will share this with the team. Roddy McAllister. Head of Business.

5つ星のうち5の評価

Fantastic service as always from Roddy…

Fantastic service as always from Roddy and the team at Lamborghini Edinburgh.

2026年6月22日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Murray, thanks for your comments. Enjoyed the coffee and chat. Thanks for bringing the team in some Krispy Kreme doughnuts!! Roddy McAllister. Head of Business.

5つ星のうち5の評価

Expecting superior customer service and…

Expecting superior customer service and receiving it are often sadly two different things. Not here. Team members are warm, friendly and highly motivated to deliver the best possible customer experience.

2026年6月16日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Lee, delighted to hear your positive comments about your experience. Great to see you when you were in. Roddy McAllister. Head of Business.

5つ星のうち5の評価

The whole team were so professional and…

The whole team were so professional and helpful, highly recommend their services.

2026年6月18日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Lisa, thanks for taking the time to leave a review. I will be sure to pass on your comments to the team. Roddy McAllister. Head of Business.

5つ星のうち5の評価

Exceptional Experience

I recently traded in my Urus Performante for a Urus SE. I felt compelled to share my experience in dealing in particular with Andy and Lewis. From ordering to picking up was absolutely brilliant and I can’t thank them enough for their attention to detail and the fantastic service I received. Thank you so much

2026年5月1日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Scott, thanks for taking the time to leave feedback. We have a great team and delighted to read your positive comments. I look forward to seeing you soon at the dealership. Roddy, Head of Business.

5つ星のうち5の評価

Top Gear and Top marks !

I have been fortunate enough to have experienced the incredible customer service at Lambo Edinburgh.

Over the past ten years, many exclusive event invitations and the driving pleasure of sitting behind the wheels of some incredible cars.

I’ve met and made friends for life through the Lambo family that Andy and his team have fostered.

A high end car business with a high end but friendly service.

Top marks.

2026年6月19日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Stephen, thanks for taking the time to leave Andy and the team some great feedback. I will be sure to pass on your comments and we hope to see you again soon. Roddy, Head of Business.

5つ星のうち1の評価

Change the monthly payments just like that!

So found an Urus car I was interested in buying a few weeks ago.My finance was all approved even before making contact with this garage.Explained I wanted the payments to be no more than £2k per month and when they came back decided would probably go for this car.When asked for a video of car I picked up some creases and marks on drivers seats and back seats and when I pointed this out was told the car would go to the leather trim specialist which it did.
Firstly why was this not done b4 the car was ready to be sold at showroom standard and at no point did Lewis point these issues out with the seats until I brought it up!

Needless to say car went for issues to be resolved but took way longer than I was initially told and wasn’t even kept informed.Certainly not the service I would expect when trying to buy a car of this value.To be honest I felt like these guys thought I never had an expensive car before…clearly v wrong!
In the interim I found another car which was doing a slightly better deal and when I went back to them got no reply on my what’s app for almost two days
The most appalling part was when I asked them for their best and final offer so I could make a decision on this car the monthly payments had suddenly increased by over £400 per month compared to what they initially quoted and all they could say was sorry it was a fault on their system that did the initial quote.

Honestly never heard such nonsense in all my life.Absolutely avoid this garage at all costs there are plenty of others out there.

2026年6月4日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Hi Elizabeth, thanks for taking the time to leave your comments. I would like to know more about your experience and wondered if you could drop me an email so we could discuss things? Thanks, Roddy - Head of Business. roddymcallister@sytner.co.uk

5つ星のうち5の評価

Great Customer Service

Our URUS arrived at the garage, with a minor paint defect, which had occurred during transit.
Sam Kelly swung into action personally driving a substitute car some 150 miles to ensure we had a suitable replacement vehicle until our new car was repaired.
Some 10 days later our new car was delivered, during this time we were kept updated on the progress of the paint repair as well as receiving an apologetic email from the General Sales Manager of Lamborghin Edinburgh, as to the inconvenience caused, all outwith the control of Edinburgh Lamborghini, notwithstanding this was appreciated.
In summary, customer service at an exemplary level

2025年8月8日
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Dear Mr Budge, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Perfect experience - thanks to Lewis in sales…

Purchased my first Lamborghini with the diligent help of Lewis Kynoch. Lewis sent videos, images, PDFs and lots of time over the phone to help us make the right decision despite being 300 miles away.

The process was incredibly smooth, all questions answered and more. The handover, although distance delivery, was the best I have experienced.

Lewis really went the extra mile to take care of our needs and I couldn’t recommend anyone higher.

Even though you may not be close to Edinburgh Lewis and his team will still take great care of you and deliver the car to your door.

Brilliant service.

2025年1月8日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Dear Simon, Thank you for your 5 star review and comments. Kind Regards Team Lamborghini Edinburgh

5つ星のうち5の評価

Everything perfect as usual ,

Everything perfect as usual ,

2025年1月17日
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Dear Mr Brannagan, Thank you for your 5 star review and comments. Kind Regards Team Lamborghini Edinburgh

5つ星のうち5の評価

Excellent service from the team.

Excellent service from the team.
Smooth and efficient service of part exchange and collection of new car.

2025年1月3日
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Dear John, Thank you for your 5 star review and comments. Kind Regards Team Lamborghini Edinburgh

5つ星のうち1の評価

Absolutely disgusting behaviour from…

Absolutely disgusting behaviour from manger Sam treated me like a some guy of the street you want customer service when you spend over £350k these guys unfortunately treat you like a nobody. Cannot believe people would give these guys their money with the attitude and disrespect they show you I got the phone put down on me to. I have my recording of conversation if anyone is interested in listening email me. Or message me through Trustpilot

2024年10月8日
自発的なレビュー
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Good afternoon Mr HG. Sorry to read your one star review. We value all feedback and will discuss with the team. Our Sales Manager Andy Canning has tried to contact you but has been unable to reach you .Please contact the dealership to further discuss your experience on 0131 475 5500. Kind Regards, Dominic Bell – Head of Business.

5つ星のうち5の評価

Excellent Experience

Purchasing a car from Sam and the Sytner Group is an absolute pleasure. I am always exceptionally well looked after, receiving clear and detailed explanations about all my options. Whether I'm considering various models or specific features, the guidance is thorough and transparent. This exemplary service makes the process of buying a Lamborghini seamless and enjoyable.

2024年8月7日
Sytner Group - Lamborghini Edinburgh ロゴ

Sytner Group - Lamborghini Edinburgh からの回答

Dear Mr Nicolson, Thank you for your 5 star review and comments. Kind Regards Team Lamborghini Edinburgh

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