T4mation レビュー 

We chose T4mation after searching around for camper van conversions, we stumbled across T4mation and decided to get in touch, mainly due to close proximity from home.

Stephen was very polite and professional from the get go… inviting us to come take a look around his show room and work shop, which we did!

Stephen took time out of his busy schedule to answer all our questions, listening to needs and expectations, Promptly responding to our emails the whole time! We really felt valued, this was all way before we signed on the dotted line!

It was clear to us that Stephen is very passionate and proud of his craft! It’s refreshing to see in a world focused on quantity over quality!

His work and ideas are excellent, really put our minds at ease given we are new comers to the camper van scene!

With help from Stephen we choose our kitchen finish for our T6 LWB and Stephen got to work right away…

This was no straight forward install as the kitchen units had to be slightly modified to fit the lower soffits due to the bespoke lower profile pop-top!

Stephen also got us up and running with a leisure system and provisions ready to build upon!

Stephen worked his arse off on our project and we are very impressed with the service he provided, highly recommended! He even met us with a little gift on collection of our van, super grateful!

We will 100% use T4mation for all our van additions in the future and can’t wait to develop our beloved camper ‘Van-essa’

Please see through any negative reviews and draw your own conclusions! Visit his show-room, you’ll see for yourself this lad is something special!

Thanks so much for all your hard work!

HIGHLY RECOMMENDED

J'ai acheté un pignon de 5e pour t4 qui n'a pas passé la frontière car je n'ai pas reçu la demande de payement, il a était retourné à l'expéditeur. J'ai demandé le remboursement.
La commande à été effectué au mois
de juillet nous sommes fin octobre.j'ai essayer avec le chat en ligne mais toujours rien. Dommage juste pour un remboursement à 180e.je déconseille vivement

Do not go with them, said delivery was a week took a month, for 1 parcel then week later for rest of kichen, first parcel had damaged which I let them know about straight away next parcel pieces missing which I told them straight away, still waiting for items over 2 half months, Steve just lies about everything

If I could give negative stars to this despicable lot I would.
These CNC cut units cost some £1350 and did not fit Our 2020 T6.1, as hoped. Either end of the large storage units were not cut correctly in our opinion, but they only wanted to blame us, with their one size fits all statement.
When we put it together it appeared to be 60 mm short, we rang them and asked for advise, they said to remove some wood at the top notch, to fit around the underside of the rear door frames, this did not work. Then during todays email chat, they said if we had not done this it would have fitted perfectly!
Then they said to cut the bottom, which would have been a total disaster in my opinion, what they do is to baffle you in the full knowledge it can not be returned once cut. They are simply not interested!
They do not include instructions, the videos only show assembly, they take zero responsibility for their product, no mention of having to trim to fit and absolutely no mention on the website that it will not fit a raised floor, they only care about taking the money and apportioning blame on the customer, yet again they use our inexperience against us.
Then they suggest 3 little cuts to make it fit, yet again no mention of this before, during or after purchase.
Without question this company is smug, patronising and the after sales service, is just them writing word salads. I would not recommend them if you put a gun against my head, I suggest you give them a wide berth. Everything I have stated here is in writing from them...

FURTHER UPDATE:

PLEASE READ THIS FULL REVIEW BEFORE YOU ORDET ANYTHING FROM THIS ODIOUS MAN! HE WILL TAKE YOUR MONEY AND NOT PROVIDE
I followed up another communication with him asking him to make a refund or provide information regarding his claims that the item had already been sent but then mysteriously went missing. Of course he wasn’t able to provide this as it wasn’t true. I also stated that as a result of his failure to provide me with evidence of the dispatch POD and a photo of the ‘safe place’, I would have no alternative but to ensure that my consumer rights were adhered to. One of these avenues was to report him to Trading Standards. Which I did. His response was quote “Oh no please my world will end”. Very professional. He has finally agreed to issue a refund by has informed me that this will take between 3-10 days depending on how I paid, which of course he already knows because he’s already had the money. Furthermore, he states “ you got a refund as requested” but of course I haven’t yet. Perhaps I may or perhaps I won’t, it’s a guessing game with this man. I have updated Trading Standards on his response but they have informed me that they will still be making further enquiries.

If you’re expecting your delivery on time based on THEIR own website, don’t bother!
I’m still waiting for an order I placed with them in August! When I placed the order it stated I would receive the item within 5 days!! I still have not received it. I finally received an email from them informing me that the item would be delivered by the end of last week latest. The delay was due to a new system they have installed ( yeah right) and they even stated that as I had waited so long they would include a free item! Absolute joke, still nothing. I’ve emailed, messaged and now having to resort to a bad review.
Really, don’t bother ordering anything from them.
EDIT
Following the receipt of the below response/information from T4mation, provided by them is an absolute joke. I would like them to provide a photo of the so called ‘safe place’ along with the details of the courier. I’d also note that as I don’t have neighbours and or a green bin, the item must have floated off in the ether of the atmosphere. Furthermore, whilst the tone of the response from them comes across as rather cavalier and jokey, for me the matter is not. I’m financially down as a result of the order not being received, so I most definitely don’t consider it as a joke!

T4Mation (owner)
2 days ago
Hey there!

First off, a huge apology for the delay! We totally get that waiting is no fun, and we value every single one of our customers (you included!)—so we’re doing everything we can to make sure everyone’s happy.

As for your custom cup holder, it’s designed just for you, so we want to make sure it’s perfect. Unfortunately, we hit a bit of a snag with a new delivery system we’re working with. It’s supposed to keep everyone updated like clockwork, but right now, it’s having some “teething issues” (growing pains, right?). We’re really sorry for that!

We also see how the app situation may have caused some confusion. According to our records, your package was delivered about two weeks ago to a “safe place.” Fingers crossed it’s with a lovely neighbor and not… um… the green bin!

Please reach out to us, and we’ll sort this out ASAP, whether it’s tracking it down or getting a new one sent your way.

Thanks again for your patience, and we’re really sorry for the inconvenience!

Be warned, Absolutely shocking customer service.

Ordered item and was next told it was 2 weeks wait till I called to chase my order.
Two weeks came, No item came or a phone call or email from the company regarding my order. I had to call and chase them to which I got told it would be with me next week.
Called again the following week with no item still received or any emails or apologies for a delays, So I've called again and been told it will be two more weeks which make it's now 6 weeks since item has ordered.
No item is arrived or any contact from the company stating any delays, Instead I've had a contact the company to cancel my order which they rejected to cancel over the phone due to them not having any paper to hand.

very poor service and not good to do business with, No interest in taking an order and tells his boy to tell you on the phone "email him if you need to know anything" and guess what he doesn't answer emails.. All now ordered from TRIMLINE UK AWESOME SERVICE AND GREAT KNOWLEDGE and parts on there way already ..

Ordered a new Bosch starter, they sent a cheap remanufactured item. Communication initially was awful, delivery late, and sold a cheap item as a new quality item. Company not interested

paid in full for side top t5 , never sent would not post after weeks forced to go face to face for refund , great but kept the £180 post delivery cost do not buy from this 1 man band very poor service you have been warned will rip you off.

Top company supplied new kitchen units in my transporter well recommended

Stephen was very informative and helpful. I love my new pop top, can’t wait to make memories!

Second time using T4mation for a full camper interior and couldnt be happier once again. Excellent products at very good prices. Steve is very helpfull and will certainly be back for future builds.
5 stars👌

Got a pop top done with a custom purple gel coat
Top quality workmanship
Looks fantastic. Stephen was pleasant and knowledgeable freely giving advice not only about roof but also other aspects of my t4 experience
Fitted a ERG blank and a leisure under bonnet battery try from them
All fantastic

Recently had a side pop top roof and solar panel fitted to my VW T4 by Stephen at T4mation
Very friendly good communication and very competitive price
Extremely pleased with the work that was done, very professional
Thankyou
Would definitely recommend

Hello,

I would like to express my appreciation for the excellent work carried out by T4mation.

T4mation supplied and fitted a side elevating roof to my Vw T4, and the finishing product was perfect

I can't express how professional the work looks, and how the company was ready to answer any questions that I had, regardless of how trivial they were.

I will not hesitate to recommend the company to family and friends.

Beautifully made product which fits perfectly. Slight issue on the courier (DPD) which the seller addressed. Seller also replies very quickly to queries and gives helpful advice. Will buy from T4nation again.

5 star service from Steve at T4maton, great advice and quality workmanship, highly recommend using Steve at T4mation if you are building your own camper.

Purchased some caddy life mirrors from theses guys great product fitted perfect would highly recommend

Items as described. When we thought a bracket was missing, Stephen responded to my email promptly and politely and the matter was sorted. Partner never checked box properly and it was there all along. I wouldn't hesitate to use them again or to recommend them. Thank you Stephen.

Product arrived in good time but with parts missing. After several communications with the company and promises of sending the parts out they never arrived. I had to make the door lock catches myself. The pre-cut hole for the sink and cooker wasn’t correct and had to be modified. This together left the van unusable for a time as the doors and drawer couldn’t be secured. Just a terrible company and I would not recommend. And as other reviews have stated the instruction video was poor at best.

Since writing this review I have now received the required parts.