Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
One of the most seamless customer experiences I have ever had. Website was so easy to use, the communication received at each step was timely and clear. Everything in the taxi box was in great conditi... もっと見る
Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... もっと見る
What a nice guy, Eddie was such a bro. Introduced himself, super chill and confident, explained everything very clearly and arrived on time and asked about pick up and if there was anything else. Than... もっと見る
企業情報
TAXIBOX について
当該企業による記述
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
当該企業による記述
- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
連絡先
118 Boundary Rd, 3195, Braeside, オーストラリア
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
4.9
優良
4438件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You feel like a person not a number.
There is plenty of services like this, some cheaper, some with more frills, but the at the heart of this is the customer service and care you receive! Frank did our delivery and he was so happy to be at work, so personable. It’s all about the details and this company understand this!
2026年7月28日
自発的なレビュー
Absolutely legend
Absolutely legend , made first time customer experience with the company brilliant … what a legend super effective , great customer service ,
2026年7月29日
自発的なレビュー
Excellent service from Eddie!
What a nice guy, Eddie was such a bro. Introduced himself, super chill and confident, explained everything very clearly and arrived on time and asked about pick up and if there was anything else. Thanks for sending your best 👍
2026年7月29日
自発的なレビュー
Thanks Eddie 🟨
Eddie arrived as scheduled as bright & happy as the taxi box 🟨 he was able to position where needed & was efficient & super lovely.
Great job 👍
2026年7月29日
自発的なレビュー
Thanks for an amazing job smoothly and quickly executed
1. Your tracking App is easy to use and very helpful
2. Nori (the driver) was efficient, friendly, helpful, totally competent in what he was doing, and able to place the box exactly where we wanted it
3. A great experience all round - thank you
2026年7月28日
Taxibox is brilliant
Taxibox is brilliant. The best thing is the communication with the delivery driver you know exactly when they are going to be at your site. Frank, thank you great job.
2026年7月29日
自発的なレビュー
Taxibox staff have gone above & beyond
Taxibox staff have gone above & beyond in everything from communication with management, drop off and re-collection of the Taxibox.
PS. Special thanks to Frank the driver ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
2026年7月27日
自発的なレビュー
Easy and great communication
I really needed a place to fit my larger household furniture stored while my floors were being renovated. It was so easy to get a quote, arrange pick up and delivery and change some of those dates around for free. They made my life so much easier while we were renovating.
2026年7月7日
Thank you Taxibox for your efficient…
Thank you Taxibox for your efficient service
Eddie was amazing, time and only to happy to help! He deserves a bonus!
Thanks so much Eddie
2026年7月28日
自発的なレビュー
Great service
Just had Eddie deliver our first box. Communication was great, he was friendly, helpful, got the job done quickly. Really happy with the service today. Thanks Eddie.
2026年7月28日
自発的なレビュー
Eddie was great!
Eddie was great, called me directly to make sure the taxibox was correctly placed. Excellent service and communication! Would recommend!
2026年7月28日
自発的なレビュー
Just had Eddie drop off a taxi box for…
Just had Eddie drop off a taxi box for me in Karrinyup, he made the whole experience quick and easy. Put the box exactly where I wanted it. Was an absolute legend
2026年7月28日
自発的なレビュー
On time & no problems
2026年7月27日
TAXIBOX was such an easy experience
TAXIBOX was such an easy experience. Want to give a huge shoutout to Eddie who just delivered our box. We have a two story house and Eddie helped us unload everything efficiently. He was a legend!! Thank you 🙏
2026年7月27日
自発的なレビュー
So far so good
So far so good.
It was a tad challenging getting up in the 11 degree cold to meet the delivery driver but his happy attitude and enthusiasm took care of all of that.
I hope the rest of the service is just as efficient as the organising and delivery of the box.
I might also say that the Taxibox for temporary storage in preparation for the sale of my house is a great service.
2026年7月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Not to be trusted with valuables
On return item’s missing and locks were changed the keys they gave me didn’t work on the boxes had to cut the locks off with a grinder to find things missing don’t use these cowboys
2026年7月24日
自発的なレビュー
TAXIBOX からの回答
Hi Vergel,
Thank you for taking the time to leave your feedback across two reviews regarding the same issue. We're genuinely sorry to hear about your experience following the return of your TAXIBOX.
Some of the concerns you've raised are very serious and therefore we have deployed our team into a full scale investigation to understand what has happened here (noting we have never had this issue in 15 years of operating). We’ve had a look through our system, however haven’t been able to locate any details that match this review, which makes it a little difficult for us to understand what’s happened here.
We’d really appreciate the opportunity to get to the bottom of this, understand what’s happened, and see how we can help. When you have a moment, could you please give Elsa from our Customer Service Team a call on 1300 87 60 87? We’ll do everything we can to look into this properly and work through your concerns.
We hope to hear from you soon.
Kind Regards,
TAXIBOX Team
----- Update 31/07 -----
Hi Vergel,
We're still having some trouble locating a booking under your name in our system, which is why we haven't been able to get in touch with you directly.
We'd really appreciate it if you could give Elsa from our Customer Service Team a call on 1300 87 60 87. Alternatively, if you'd feel more comfortable, you're welcome to send her an email at elsan@taxibox.com.au. We're genuinely concerned to hear that some items have gone missing from your TAXIBOX and would really love the opportunity to work through this with you.
We look forward to hopefully chatting with you soon!
Kind Regards,
TAXIBOX Team
----- Update 11/08 -----
Hi Vergel,
Thanks for taking the time to share your feedback with us across multiple reviews.
We’re really sorry to hear you’ve had this experience, and we completely understand why you’d be concerned about the security of your belongings.
We’ve genuinely been trying to get to the bottom of this, but despite trying every avenue available to us, we haven’t been able to get in touch with you or identify your account from the details provided in your review. We’ve even gone as far as reaching out to other customers with similar names to see if we could identify your booking, although we’re still unable to track it down. We appreciate this may seem like a lot of detective work, however we’re genuinely determined to understand what’s happened here.
The concerns you’ve raised around your missing items and locks being changed are incredibly serious, and they’re absolutely something we’d want to investigate further rather than simply leave your concerns unanswered, especially given that we haven't seen this in 15+ years of operating. At the moment, though, we’re working with very little information and haven’t been given the opportunity to review the circumstances or speak with you directly. If you’re able to get in touch with Elsa from our Customer Service Team on 1300 87 60 87, we’d genuinely appreciate the opportunity to speak with you and work through this together.
We’ll leave this open for now, and welcome you to reach out to us via phone or email.
Kind Regards,
TAXIBOX Team
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