The site has many amenities, so anyone with an ounce of common sense knows that they are going to spend money, especially when there are so many things to do and so many machines. We had a good time.... もっと見る
企業が回答しました
所在地
所在地を変更Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arrived in plenty of time. Another party was directed to our lane at the same time. This was dealt with expediently and professionally. We took advantage of the half price lanes and drinks. Hope... もっと見る
企業が回答しました
Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... もっと見る
企業が回答しました
The environment is incredible. I've seen the change from before and after renovation, and whilst I love the nostalgia of the old, the new is SO much more inclusive to all ages. The kareoke rooms are a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
連絡先
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, 英国
- 0333 034 6100
4.1
ほぼ満足
233件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Cardiff からの回答
Hello, thank you so much for the lovely 5* review of Tenpin Cardiff Nantgarw! We are delighted you and a great time with us and we can't wait to see you again soon for another great day out! Best wishes - Mel
Food was awful had to complain and was…
Food was awful had to complain and was then spoke to rudely by a member of staff although manager was very nice.
2026年4月15日
Tenpin - Cardiff からの回答
Hi Michelle
Thank you for leaving a review of your experience. We have responded to your Google review. Best wishes - Clare
Tenpin - Cardiff からの回答
Hi there
We appreciate your fantastic review! We're so glad you had a fun day out and that our team was helpful. We look forward to your next visit! Best wishes - Clare
Lovely place to go
Really good fun go and enjoy yourself for the night lovely clean friendly happy environment xxx
2026年4月13日
Tenpin - Cardiff からの回答
Hello P Hobbs,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We're happy to hear that you had a fantastic and enjoyable night out with us! We truly appreciate your kind words regarding our friendly and clean environment. Thanks for your review and we look forward to welcoming you back again soon. All the best ~ Laura
Long queues to check in and unclean
Long queues to check in, lanes not set up even after checking in so had to queue again. Lanes not clean, asked 3 times for this to be sorted but never was. Gross.
2026年4月15日
Tenpin - Cardiff からの回答
Hello Anon1,
Thank you for taking the time to rate Tenpin Cardiff 1 star. We appreciate you taking the time to share your experience. We're sorry you encountered long queues and a dirty lane. We'll share this with our team. We hope to see you again. We hope that your next visit is a 5 star expeirence. All the best ~ Laura
Tenpin - Cardiff からの回答
Hello Awen,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We appreciate your 5-star rating! We're so glad you had fun bowling and found our team friendly and helpful. We hope to see you again soon! All the best ~ Laura
Great
Great, enjoyed by all.
Plenty of lanes but couldn’t find the right size bowling balls as all in use.
2026年4月15日
Tenpin - Cardiff からの回答
Hello W Powell,
Thank you for taking the time to rate Tenpin Cardiff 4 stars. We're glad you enjoyed your visit and appreciate your feedback. We're sorry about the bowling ball availability issue and will check into that. Thanks for letting us know. All the best ~ Laura
We enjoyed our visit with The Stroke…
We enjoyed our visit with The Stroke Group, as having the facilities for disabled people to participate in this activity is great...once lunch ate the bowling followed and that was uplifting for the group
2026年4月15日
Tenpin - Cardiff からの回答
Hello J Franklin,
Thank you for taking the time to rate Tenpin Cardiff 4 stars. We're happy to hear that your group enjoyed the visit and that our accessible facilities allowed everyone to participate in the activities. Thank you for sharing your positive experience with us! We hope to welcome you back again soon and the next visit is a 5 star experience. All the best ~ Laura
Great finish to half term
Last minute booking to finish the end of half term - great visit - busy, but the staff had it all under control.
2026年4月12日
Tenpin - Cardiff からの回答
Hi Sharon, thank you for leaving Tenpin Cardiff an amazing 5* rating. We are so pleased that you managed to enjoy a last minute booking with us, especially during half term! We hope to welcome you again soon. Best wishes - Kaylee
Helpful staff
Very helpful staff when the lane we were directed to came up with the wrong name. The new lane was organised efficiently
2026年4月10日
Tenpin - Cardiff からの回答
Hi Michael, thank you for the 4* rating of Tenpin Cardiff. We're pleased to hear you had a good time and that the issues you were faced with, were swiftly resolved. We hope to see you again soon for another fun time.
Take care,
Kirsty
I ordered a bowl of chips which took 30…
I ordered a bowl of chips which took 30 minutes to arrive! Understandable that it was a little busy but not one apology off a staff member.
2026年4月15日
Tenpin - Cardiff からの回答
Hi Kirstie, thank you for taking the time to leave a review of Tenpin Cardiff. We're sorry to hear that food took longer than usual to arrive. We will ensure your feedback is passed on to the correct team for future improvement. Hope to see you again for a better experience.
Take care,
Kirsty
Fun day out
The booking process was easy and the staff were efficient and pleasant. The venue was excellent. The first time for my six year old granddaughter to visit and we can’t wait to go again.
2026年4月8日
Tenpin - Cardiff からの回答
Hi Maureen, thanks for leaving a rating and review for Tenpin Cardiff!
We're happy the booking process was easy and our staff were efficient. It's great to hear the venue was excellent and your granddaughter enjoyed her first visit. Thank you for your 5-star review; we look forward to your next visit! Best wishes - Rosie
The bowling was fine
The bowling was fine , it was the food . Well below par if I’m honest , it was served during a game & the fries were at best Luke warm the burger was dry & it had fake cheese . And the cokes were full of ice so that meant U didn’t get the right measurement in soft drinks . I would go to bowling again but I would never purchase any food or drink there again & I don’t normally complain
2026年4月15日
Tenpin - Cardiff からの回答
Hello Customer 9
Thank you for taking the time to rate Tenpin Cardiff 2 stars. We appreciate you sharing your feedback and we're sorry to hear that the food quality did not meet your expectations. We'll look into your comments about the food preparation and drinks to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Had a great time
The bowling was great the kids had a blast. the wait was a tiny bit long but it was worth it , didn’t speak to much staff myself but my husband did and it was great service, overall good experience would definitely recommend.
2026年4月15日
Tenpin - Cardiff からの回答
Hi Emily, thanks for leaving a rating and review for Tenpin Cardiff! We're happy to hear that the kids had a blast bowling! We appreciate your patience regarding the wait time, and we're glad your husband received great service. Thank you for the recommendation! We hope to welcome you back again very soon! Best wishes - Rosie
Even though it was a busy Saturday…
Even though it was a busy Saturday afternoon, our lane was ready early and using the app for drinks was quick and easy!
2026年4月11日
Tenpin - Cardiff からの回答
Hi Trudy, thank you for the lovely 5* review for Tenpin Cardiff! It's great to hear that you found it quick and easy to order drinks, and that you were able to begin your games quickly. We look forward to seeing you again soon! Best wishes - Adelaide
We booked the karaoke room
We booked the karaoke room, said it came with props but just got one blow up Microphone, we got the four pizzas but they all came overcooked so kids did not really enjoy them. Then the t-Shirt they gave my daughter in her gift bag was so small and they did not have any bigger sizes available or offer her an alternative.
2026年4月11日
Tenpin - Cardiff からの回答
Hello H.M.
Thank you for taking the time to rate Tenpin Cardiff 2 stars. We appreciate you taking the time to share your experience. We're sorry the karaoke props were lacking, the pizzas were overcooked, and the t-shirt size was unsuitable. We'll review these issues to improve our offerings. We hope that your next experience is a more enjoyable one. All the best ~ Laura
when we got to our lane there was food…
when we got to our lane there was food and drinks from the previous people left on our table. Our lane broke down and we had to sit there for about 15 minutes waiting for it to be rectified
2026年4月15日
Tenpin - Cardiff からの回答
Hello Donna,
Thank you for taking the time to rate Tenpin Cardiff 3 stars. We regret that the lane wasn't clean upon arrival and that there was a breakdown. We appreciate your feedback and will address these issues to improve our guest experience. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Grandsons outing…
Took the 2 teenage grandsons booked online which was easy. Staff friendly ordered on app for drinks which was brought straight to table. All in all a good afternoon out.
2026年4月15日
Tenpin - Cardiff からの回答
Hi Catherine,
Thank you for your amazing 5* review at Tenpin Cardiff! It's great to hear you've had such fabulous time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
There was lots on offer
There was lots on offer. The food was lovely and all the children were entertained.
2026年4月12日
Tenpin - Cardiff からの回答
Hi Kate,
Thank you for your lovely 5* review at Tenpin Cardiff! it's great to hear you found the food and entertainment great whilst on your recent visit to us. We look forward to welcoming you back again very soon! Best wishes- Steph
The staff were very helpful
The staff were very helpful, welcoming and friendly, also they offered great customer service to all customers which is why I visit Tenpin not just to do something but the staff were the reason I will come back
2026年4月15日
Tenpin - Cardiff からの回答
Hi Brooklynl, thank you for the wonderful 5* review for Tenpin Cardiff! It's lovely to hear that you find the service from our team to be helpful, welcoming and friendly, and we will be sure to pass on your kind feedback. We look forward to seeing you again soon! Best wishes - Adelaide
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。