The experience was good. Unfortunately the app wasn’t working properly so we couldn’t order drinks via the QR code at the lane I was also a little disappointed that you deals didn’t start till 6p... もっと見る
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所在地
所在地を変更Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD Cheshire Oaks, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I booked and paid online, and the process was very straight forward. We were told which lane we had been allocated on arrival and were able to set up our games without any problems. I hadn't been bowl... もっと見る
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... もっと見る
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I have put in a formal complaint about the service received and nobody has had the decency to respond. Service from start to finish was very poor. The bowling itself was enjoyed by the grandchildren... もっと見る
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企業情報
当該企業による記述
Tenpin Cheshire Oaks is right inside the Cheshire Oaks Designer Outlet — easy reach from Ellesmere Port, Chester, Wirral and across Cheshire. The perfect excuse to make a full day of it. With modern bowling lanes, laser tag in our 4D arena, karaoke rooms and a full arcade, there’s more than enough to keep everyone entertained after the shopping bags are packed. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling at Cheshire Oaks, sorted.
連絡先
Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD, Cheshire Oaks, 英国
- 0333 034 6100
4.1
ほぼ満足
124件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful friendly staff very polite and…
Helpful friendly staff very polite and met all of my needs on the visit
2026年7月7日
Tenpin - Cheshire Oaks からの回答
Hello Lee,
Thank you for taking the time to rate Tenpin Cheshire Oaks 4 stars. We are so pleased to hear that our team was helpful and polite during your visit, and that all your needs were met. We appreciate your kind words and hope to welcome you back again soon. All the best ~ Laura
The little fella and myself both really…
The little fella and myself both really enjoyed the bowling and him the arcade however the machines frequently break and the toilet was flooded.the owners should spend some money instead of giving staff multiple jobs ..overall was enjoyable
2026年6月27日
Tenpin - Cheshire Oaks からの回答
Hi Kevin, thank you for your 4* rating of Tenpin Cheshire Oaks! We're glad to hear that you enjoyed your time bowling. We're sorry to hear that there are frequently issues with the machines and that the toilet was flooded. We will be sure to pass these comments on for internal review. Thanks again for your feedback. Best wishes, Jade
Great atmosphere for the kids
2026年7月1日
Tenpin - Cheshire Oaks からの回答
Hi Anthony, thank you for the lovely 5* rating of Tenpin Cheshire Oaks. We are delighted to hear that you found it to be a great atmosphere for the kids. We hope to see you again soon for another 5* experience. Best wishes, Jade
Tenpin - Cheshire Oaks からの回答
Hi Kat, thank you for rating Tenpin Cheshire Oaks 5*! It's really kind of you to send us this lovely feedback regarding stuff. We will be sure to pass these comments on. Thanks again. Best wishes, Jade
great fun
great fun, friendly staff, arrived early and taken straight through and booked extra time in the karaoke, when we got there.
2026年6月25日
Tenpin - Cheshire Oaks からの回答
Hello Carol,
Thank you for your fantastic 5-star review! We are so pleased to hear you had a great time and found our team friendly. We're especially glad you enjoyed the karaoke and were able to extend your fun! We hope to see you again soon! All the best ~ Laura
A wonderful Experience
The staff where helpful and attentive the areas clean and well maintained, the bowling and lazer Quest most enjoyable, we took our four foster children who all agreed one saying “it was the best experience ever”!
2026年6月24日
Tenpin - Cheshire Oaks からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Cheshire Oakes! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Cheshire Oaks からの回答
Hi Louise, thank you for rating Tenpin Cheshire Oaks 5*! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
So run down went blowing in the weekday…
So run down went blowing in the weekday and the place is just filthy it’s so dirty I wouldn’t even use the door handles ordered 2 drinks while bowling the Pepsi was like water and the slush was just terrible the place needs a deep clean the plastic screens are that dirty you can hardly see the table next to you bowling balls we’re so dirty they are discoloured won’t be going back again was full of people flooding in from the bail hostel about 2 mins away I wouldn’t take my kids here it’s rotten and I have 3 disabled kids so they wouldn’t understand not to out things in there mouth
2026年6月17日
Tenpin - Cheshire Oaks からの回答
Hi Amy, thank you for sharing your feedback regarding your visit to Tenpin Cheshire Oaks. We are truly sorry to hear about the issues you experienced with cleanliness, the quality of the drinks, and the condition of our bowling equipment. We will ensure this feedback is passed onto the relevant teams for improvements to be made. Please feel free to email us the details of your visit to customer.feedback@tenpin.co.uk with "Review - Cheshire Oaks" in the subject line if you wish to discuss this further. We hope to have an opportunity to welcome you back for a much better experience! Best wishes - Rosie
Average overpriced food
Average overpriced food, overpriced drinks, and even with a deal a very expensive 90 minutes. Not a bad experience, but not one I would repeat. Enhancing the food quality (and it would need a significant improvement) would bring me back, otherwise there are better, cheaper options available nearby.
2026年6月17日
Tenpin - Cheshire Oaks からの回答
Hi there, thank you for leaving Tenpin Cheshire Oaks a 3* rating! We appreciate your honest feedback regarding your recent visit. We are truly sorry to hear that your experience did not meet your expectations, especially concerning the food and drink pricing and quality. We are always looking for ways to improve and your comments are valuable. We will ensure this feedback is passed onto the correct teams for future improvements to be made and we hope to welcome you back in the future! Best wishes - Rosie
Party was fine but the party…
Party was fine but the party entertainers didn't spend anytime with our group and were only focused on the other parties
2026年6月10日
Tenpin - Cheshire Oaks からの回答
Hello
We're sorry to hear the entertainers didn't engage with your group. We'll review this feedback with our team. Best wishes - Clare
Tenpin - Cheshire Oaks からの回答
Hi Kathleen, thank you for leaving Tenpin Cheshire Oaks a lovely 5* rating! We're so glad you enjoyed your time with friends! We appreciate your kind words and can't wat to see you again soon! Best wishes - Rosie
We love playing pool at tenpin
We love playing pool at tenpin , it's always a great friendly atmosphere and the drinks are reasonably priced . The cocktails are very good too !!
2026年6月10日
Tenpin - Cheshire Oaks からの回答
We are so happy to hear you enjoy playing pool with us and appreciate the friendly atmosphere and reasonable drink prices. We are glad you like our cocktails too! We look forward to your next visit. All the best ~ Laura
Tenpin - Cheshire Oaks からの回答
Hi there, thank you for leaving Tenpin Cheshire Oaks a fantastic 5* rating. We are thrilled to hear you enjoyed your visit to us and we hope to welcome you back again soon! Best wishes - Kaylee
We did not enjoy the experience as much…
We did not enjoy the experience as much as we have previously enjoyed Tenpin in Crewe. The Chester site does not have suitable tables and chairs for eating and relaxing. There are too many steps including one up to the bowling area
2026年6月3日
Tenpin - Cheshire Oaks からの回答
Hello Jane, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that you were disappointed with your recent visit to our Tenpin. We will pass your comments onto our team regarding the seating area. We do hope to see you again soon here at Tenpin. Many Thanks - Kimberley
Enjoyed by us all
Enjoyed by us all. One or two minor problems which were quickly rectified by excellent staff.
2026年6月3日
Tenpin - Cheshire Oaks からの回答
Hi Alan, thank you very much for the excellent 5* review of Tenpin Cheshire Oaks! We are really happy to see you had such an enjoyable visit and we can't wait to see you again soon! Best wishes - Mel
Ordered from the table
Ordered from the table, drinks came quickly, food came soon after and the staff were polite and asked if we needed anything etc. food was nice, was good value too!
2026年5月27日
Tenpin - Cheshire Oaks からの回答
Hi Alan, thank you for leaving Tenpin Cheshire Oaks an excellent 5* rating. We are so glad to hear the service you received was quick and efficient and that you feel everything was good value for money. We hope to welcome you all back again soon! Best wishes - Kaylee
kids well looked after during the…
kids well looked after during the sessions.
ice and delicious meals, with slight small pizzas and no options for ice cream flavour.
2026年5月13日
Tenpin - Cheshire Oaks からの回答
Hi Janet,
Thank you for your fantastic 5* review at Tenpin Cheshire Oaks! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Exactly as advertised
Exactly as advertised. Plenty of good quality machines and activities. The staff were great and the time of my visit there was an excellent deal on. Booking process online and in person is really easy to use
2026年5月26日
Tenpin - Cheshire Oaks からの回答
Hello, thank you so much for the fabulous 5* review of Tenpin Cheshire Oaks! It is wonderful to see that such a good time was had! We are so pleased you loved all of our our fab activities, found us good value for money and found our booking process easy and we can't wait to see you again soon! Best wishes - Mel
Ex-Cartel tenpin staff threatened my life after asking for a refund when they scammed me
We were sitting in the photo booth taking our pictures as we were they turned the power off on that specific machine started giving us verbal and not giving us our money back then they started threatening us saying they would put hands on us and use illegal forms of action we were rather scared for our life as they were blocking the exits and to make it even worse at one point he was saying I'll go behind the bar whip out my machete and hack your little head off as if he was some sort of mexican cartel boss and that he would end my puny little pathetic life so I shan't be returning to this awful establishment as I had a horrific experience and genuinely feared for my life
2026年5月26日
自発的なレビュー
Tenpin - Cheshire Oaks からの回答
Hello Alexander,
Thank you for taking the time to rate Tenpin Cheshire Oaks. We are concerned about your visit and would like the opportunity to look into this further. Please could you email us your experience to customer.feedback@tenpin.co.uk with the name of the venue and the details of your experience. We look forward to the opportunity to investigate this situation. All the best ~ Laura
Staff were very rude when it came to us…
Staff were very rude when it came to us leaving when it closed as we was finishing on of the machines we used money for and they said we won’t get the money back and we’re raising their voice
2026年5月27日
Tenpin - Cheshire Oaks からの回答
We're truly sorry to hear about your experience with our staff as you were leaving. We will address these concerns internally. If you would like to discuss your experience please email the details to customer.feedback@tenpin.co.uk with the subject "Review - Cheshire Oaks" and we can reach out to you. Best wishes-Clare
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