Celebration of 18th Birthday. Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food wa... もっと見る
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所在地
所在地を変更Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY Chester, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys... もっと見る
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Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
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We had a great family day out bowling and there Is plenty to do however the game kept stopping as there were too many balls on each stand apparently. I feel it isn't our job to be arranging the balls... もっと見る
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企業情報
当該企業による記述
Tenpin Chester is easy reach from Chester city centre, Wrexham, Hawarden and across North Wales and Cheshire. With modern bowling lanes and lane lighting, we’re a great shout for families, groups and anyone after a fun night out in the North West. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chester, sorted.
連絡先
Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY, Chester, 英国
- 0333 034 6100
4.4
優良
124件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and helpful staff
My husband and I booked the Thursday deal of two games of bowling with a cheeseburger and chips of £10 each. The second week we went we asked if we could have the food after we'd finished bowling and not during. The Staff were great and arranged this for us. We now go back every week!
2026年3月5日
Tenpin - Chester からの回答
Hi Angi, thank you for leaving Tenpin Chester a wonderful 5* rating and review! We're glad you enjoyed your experience and that our staff accommodated your request! It's great to hear you're enjoying the Thursday deal and returning each week. Thank you for your positive feedback and we look forward to seeing you again soon! Best wishes - Rosie
The company did very well and looked…
The company did very well and looked after us from booking my daughters party till the end.
My daughter and her friends were disappointed with the range of choice of songs.
2026年3月28日
Tenpin - Chester からの回答
Hi Nicola, thank you for leaving Tenpin Chester a lovely 5* rating and review! We're glad to hear that you were looked after well from booking in with us, to the end of the party. We greatly appreciate your feedback! We will ensure that your feedback around the song choices is shared with the correct teams for future improvements to be made and we hope to see you again soon! Best wishes - Rosie
Had a fab day my daughter enjoyed it…
Had a fab day my daughter enjoyed it for her birthday
2026年4月1日
Tenpin - Chester からの回答
Hi Stephen, thanks for leaving Tenpin Chester a fabulous 5* rating and review! We're happy to hear that your daughter enjoyed her birthday celebration with us! Thank you for your fantastic five-star review; we appreciate it. We hope to see you again soon! Best wishes - Rosie
We came for my daughter’s 12th…
We came for my daughter’s 12th birthday. She and the majority of those bowling have special needs so we were a little bit nervous about it beforehand. However, your staff (Rosalind and Emma I think) were lovely, very helpful, really good with the children and the whole experience was lovely. They even got me another panini and brought it over after it accidentally got knocked on the floor! Please thank the two of them so much for making it such a memorable experience, and we will definitely be recommending you and coming again soon! Thank you so much! Rob and Andrea Skinner
2026年3月29日
Tenpin - Chester からの回答
Hi Rob, thank you for rating Tenpin Chester 5*! It's great to hear this lovely feedback regarding these two members of staff. We will pass your wonderful feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Excellent party thank you
Excellent party enjoyed by all. Staff couldn't do enough for all the children. SEN school large group for my child's bday party, it could have been much more stressful but made easy thank you Tenpin Chester. It really was so lovely to see them all enjoying themselves. Thank you 😊
Also - special extra shout out to Rosalind and Emma party hosts/ entertainers, they were Amazing and very helpful, friendly and accommodating!
2026年3月29日
Tenpin - Chester からの回答
Hi Andrea, thanks for leaving Tenpin Chester a rating and review! We appreciate your wonderful feedback! We're so glad everyone enjoyed the party and that our team could make the day easier for you. It's lovely to hear the children had fun. Thank you again and we hope to see you all again soon! Best wishes - Rosie
Tenpin - Chester からの回答
Hi Jean
We're glad you enjoyed making memories with your grandchildren. Thank you for your positive feedback; it means a lot to us. Best wishes - Clare
Very good visit
Very good visit, we were bowling on a Tuesday evening which is discounted. Loads of different things to do 😀
2026年4月1日
Tenpin - Chester からの回答
Hi Jan, thank you so much for the lovely 5* rating of Tenpin Chester. We're so pleased to hear you had a great visit and were able to take advantage of our Tenpin Tuesday offer. Hope to see you again soon for another striking time.
Take care,
Kirsty
Tenpin - Chester からの回答
Hi Emma, thank you for taking the time to leave a review of Tenpin Chester. We're sorry to hear that the pricing was more expensive than expected. Please do check our deals page to see our offers that you can take advantage of in the future! https://www.tenpin.co.uk/deals/.
Take care,
Kirsty
Tenpin - Chester からの回答
Hi Lorraine, what a fabulous 5* review of Tenpin Chester! We are so pleased you had the best time and we very much hope to welcome you back again soon for another 5* experience! Best wishes - Mel
I just liked everything except the…
I just liked everything except the pizza, it could have been a bit bigger.
2026年3月22日
Tenpin - Chester からの回答
Hi there,
Thank you for your lovely 4* review! we are delighted you've had such a great time. We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Chester からの回答
Hi Luke
We're glad you found our venue clean and spacious. Thank you for your positive feedback; we appreciate it very much. Best wishes - Clare
Good day all in all
2026年3月25日
Tenpin - Chester からの回答
Hi Lisa
We appreciate you taking the time to share your thoughts, and we're happy you had an overall positive experience with us. Best wishes - Clare
Tenpin - Chester からの回答
Hi Mel, thank you for rating Tenpin Chester 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes - Adelaide
All the staff were great and…
All the staff were great and accommodating. Everything went well from start to finish
2026年2月28日
Tenpin - Chester からの回答
Hi there, thank you for the review for Tenpin Chester! It's lovely to hear that you enjoyed your visit and that everything went well. We look forward to seeing you again soon! Best wishes - Adelaide
Most things were great
Most things were great, the food options could be better, like the hot sauce and better food options.
2026年2月19日
Tenpin - Chester からの回答
Hello Viki, Thank you for taking your time to leave us a 4* review for our Tenpin in Chester. We are so pleased to hear that you had a good time with us. We will pass your comments onto our team regarding the meal choices. We do hope to see you again soon. Many Thanks - Kimberley
Great time had by all
Great time had by all - efficient service when booking in and getting drinks 😁
2026年2月22日
Tenpin - Chester からの回答
Hello Sarah, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Chester. We do hope to see you again very soon. Many Thanks - Kimberley
Excellent greet but lane kept missing…
Excellent greet but lane kept missing turns!!! Couldn’t go and complain was busy and only patent with child. Not happy will visit again but not good!!!!
2026年2月21日
Tenpin - Chester からの回答
Hello Mr Dean Grainger,
Thank you for taking the time to rate Tenpin Chester 2 stars. We are pleased that you found the greeting great. We are sorry for the error with the alleys and that it impacted your visit. We appreciate you bringing this to our attention. All the best ~ Laura
Great experience as always
Great experience as always.
It's a great bowling alley. Always clean and lanes available. There's lots of other extra activities available too. Suitable for all the family. We especially enjoy it when the half term offers are on. It makes it more affordable for us as a young family.
2026年2月20日
Tenpin - Chester からの回答
Hello Claire,
Thank you for taking the time to rate Tenpin Chester 5 stars. We're happy you consistently have a great experience at our bowling alley. It's great to hear that you find our facilities clean, with available lanes and various activities for the whole family. We appreciate your feedback regarding the half-term offers! All the best ~ Laura
Great bowling, bad food
Great bowling, love the new screens with the scores on. Staff are great. Food was a let down.
2026年2月15日
Tenpin - Chester からの回答
Hi Sam
We're happy you enjoyed the bowling and screens! We appreciate your feedback and we'll look into improving our food. Thanks for letting us know. Best wishes - Clare
Kids loved it
Booked online at short notice last Sunday, 3 games for £12 for my son and his friend, easy to book, kids had a great time and great value for money
2026年2月15日
Tenpin - Chester からの回答
Hi Barry, thank you for the brilliant 5* review for Tenpin Chester! We're thrilled to hear that you enjoyed our Sunday Sessions deal and that everyone had a great time. We look forward to seeing you again soon! Best wishes - Adelaide
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