Found it too stimulating for my kids - had to walk through loads of arcade games with flashing lights and noises before arriving at lanes and this was very distracting for them. Probably more suited... もっと見る
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所在地
所在地を変更Units 13-17, Britannia Way, Clyde Shopping Centre, Clydebank, G81 2RZ Clydebank, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Was a great experience and good value for money.. The staff were incredibly helpful and polite and my son enjoyed having his birthday there with his pal 10/10
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Took Cubs from two different Scout Groups on a Thursday evening along with their parents (numbering just under 30 people). The staff could not have been more accommodating, ensuring that food and d... もっと見る
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Good price for 3 games of bowling for 2, drinks also nicely priced and coffee good always a plus for me lol and staff nice . Enjoyied arcade also offer cash or card with most the game stuff and card... もっと見る
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企業情報
当該企業による記述
Tenpin Clydebank is easy reach from Glasgow city centre, Dumbarton, Paisley and across the West of Scotland — a quick trip from the M8 and well worth the journey. With modern bowling lanes and dynamic lighting, we’re a great spot for families, groups and nights out on the west side of Glasgow. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. There’s also a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Clydebank, sorted.
連絡先
Units 13-17, Britannia Way, Clyde Shopping Centre, Clydebank, G81 2RZ, Clydebank, 英国
- 0333 034 6100
4.4
優良
152件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered food (attempted)
Ordered food, didn't arrive after 40 minutes, approached bar to enquire. No staff present. Waited a further five minutes for staff who then had to radio for a manager to come who after 10 minutes never appeared. Ended up having to leave due to other engagements. But yeah, zero food, zero staff, zero refund.
2026年7月22日
Tenpin - Clydebank からの回答
Hello Brain,
Thank you for taking the time to rate Tenpin Clydbank 1 star. We are very sorry to hear about your experience with your food order and the lack of staff presence. This is certainly not the standard we aim for, and we will ensure your feedback is passed on for improvements. We hope to welcome you back again soon and that your next experience is a 5 star exprience. All the best ~ Laura
Unhelpful staff
The visit itself was okay, but straight after booking the karaoke room for 1.5 hours, I noticed they introduced a summer discount. I phoned Tenpin immediately to ask if the promotional rate could be applied to my booking. I was told that someone would contact me regarding a refund, but nobody bothered to get back to me. This is unacceptable, especially since I spent well over £100 there in a single day. I am highly disappointed with the staff's incompetence and total reluctance to help.
2026年7月16日
Tenpin - Clydebank からの回答
Hi Marcelina, thank you for taking the time to review Tenpin Clydebank. We're glad that you enjoyed your visit but we are sorry to hear that you have found the customer service to be unhelpful. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Clydebank', and we can pass this to the correct team to be looked into. Best wishes - Adelaide
Kids absolute loved it
Kids absolute loved it, staff were friendly and very kind, would 100% recommend it. We went to the clydebank one
2026年7月22日
Tenpin - Clydebank からの回答
Hi Caitlin, what a brilliant 5* review of Tenpin Clydebank! We are thrilled the children had such a great time and would 100% recommend us and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Clydebank からの回答
Hi Denise, what a fabulous 5* review of Tenpin Clydebank! We are thrilled you always have a great time with us and we can't wait to welcome you back again soon! Best wishes - Mel
The family had a great time
The family had a great time, friendly staff and a happy enviroment.
2026年7月14日
Tenpin - Clydebank からの回答
Hi there, thank you for the 5* review for Tenpin Clydebank! We're so pleased to hear that you had a great time with your family, and we can't wait to see you back again soon! Best wishes - Adelaide
Tenpin - Clydebank からの回答
Hi Julie, thank you for the lovely 5* review of Tenpin Clydebank! We are so pleased you had a great time and enjoyed some of our fab food that we have on offer and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Clydebank からの回答
Hi Jonny, what a brilliant 5* review of Tenpin Clydebank! We are so happy you had an excellent time and we can't wait to see you again soon! Best wishes - Mel
Very helpful and sorted my booking
Due to several road works, we were not going to make our booking. After a phone call, the booking line were able to change my time to slightly later (without any further costs)
Staff were very welcoming. The location was clean and bright. Lane was ready on arrival and our food came halfway through the session. Will definitely be back!
2026年7月7日
Tenpin - Clydebank からの回答
Hi Pauline, thank you so much for taking the time to leave a review of Tenpin Clydebank! We are so happy you had a great time, found our venue clean and received excellent customer service throughout! We hope this means you will be visiting us again soon and we look forward to welcoming you back! Best wishes - Mel
Tenpin - Clydebank からの回答
Hello Kyle, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Clydebank. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Clydebank からの回答
Hello, what a fabulous 4* review of Tenpin Clydebank! We are really happy to see you had a great time and found our team friendly and we very much hope to welcome you back again soon! Best wishes - Mel
Food service
Ordered food that took 40 minutes to arrive, asked about my order twice and by the time I got it we were finished bowling and about to leave.
2026年6月23日
Tenpin - Clydebank からの回答
Hello Lucy,
Thank you for taking the time to rate Tenpin Clydebank 3 stars. We're truly sorry the food took so long to arrive, impacting your visit. We hope that the rest of your visit is enjoyable. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
1st Renton Scout Group
Took Cubs from two different Scout Groups on a Thursday evening along with their parents (numbering just under 30 people). The staff could not have been more accommodating, ensuring that food and drinks got out as quickly as possible, that water was kept refilled as the venue was hot, and that we were all ok and that our needs were met.
The booking was easy, and the 2 games plus meal for £10 per head was amazing value. Will definitely be back again.
2026年6月24日
Tenpin - Clydebank からの回答
Hello Sarah,
Thank you for taking the time to rate Tenpin Clydebank 5 stars. We are so happy to hear that your group had such a wonderful time with us! It is fantastic that our staff provided excellent service, ensuring everyone was comfortable and well-cared for. We appreciate you highlighting the great value and ease of booking; we look forward to welcoming you all back again soon. All the best ~ Laura
Taken promptly and on time slot
Taken promptly and on time slot. Great time had with 2 grandchildren.
2026年6月24日
Tenpin - Clydebank からの回答
Hi William, thank you so much for the fabulous 5* review of Tenpin Clydebank! We are delighted to hear you had a great visit with your grandchildren and we hope to see you all again soon! Best wishes - Mel
5 Stars from the P7 pupils who loved…
5 Stars from the P7 pupils who loved all the activities from bowling, pool, arcades and singing extra loud in the karaoke. They loved how clean and well kept everything was and are returning soon for another karaoke session!
2026年6月17日
Tenpin - Clydebank からの回答
Hi there, thank you for the lovely 5* rating of Tenpin Clydebank. We are delighted to hear that the pupils had a fun time enjoying all of our facilities! We hope to see you again soon for another 5* experience. Best wishes, Jade
Tenpin - Clydebank からの回答
Hi Christine, thanks for the 5* rating of Tenpin Clydebank. We're thrilled you had a good time and that the team proved friendly service.
Take care,
Kirsty
Everyone was friendly and helpful.
2026年5月20日
Tenpin - Clydebank からの回答
Hi Donna, thank you so much for the lovely 5* rating of Tenpin Clydebank. We're so pleased to hear you had a lovely time and that the team provided friendly service.
Take care,
Kirsty
Great staff
Great staff, very helpful and great prices for a great bowling experience with my daughter.
2026年6月17日
Tenpin - Clydebank からの回答
Hi Chirs, thank you for leaving Tenpin Clydebank a lovely 5* rating! We are so glad you and your daughter had a great bowling experience! We appreciate your kind words about our staff and prices. We can't wait to see you again in the future! Best wishes - Rosie
Kids Birthday Party
Erin was absolutely fantastic, and the day went really smoothly because of her. She was calm and constantly available, in a really busy, hectic environment. Everything ran to schedule, the food arrived (hot) when she said it would, and she was so helpful arranging the cake, sorting party bags and dealing with endless children all wanting her attention. The birthday party was such good value, and Erin made the experience special for the children.
2026年6月14日
自発的なレビュー
Tenpin - Clydebank からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Clydebank! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Clydebank からの回答
Hi Sharon
We're so glad you had fun with family! We appreciate your 4* rating and hope to see you soon. Best wishes - Clare
Helpful staff
Helpful staff , fun times with family. Only issue was ladies toilets were locked but no sign on door. Had to wait in que at desk to enquire only to be given a key for disabled toilet.
2026年6月10日
Tenpin - Clydebank からの回答
Hi Sharon
We appreciate your feedback and are glad you enjoyed your family time. We sincerely apologize for the inconvenience with the ladies' toilets. We are addressing this issue to ensure clear signage and accessibility for all our guests. Best wishes - Clare
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