Zero customer care unfortunately. Waited at the desk On arrival for around 3 minutes whilst two guys who worked there were busy filling up the prize cabinet and gave me no acknowledgement. Wa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... もっと見る
企業が回答しました
Easy to check in names and game play waiting for you to begin, food came right after my boys had finished playing, burger and fries where tasteie
Fun activity, near to home. Only a couple of snags - having to wait in queue, despite having pre-booked online. Also, there was food waste lying around on some of the tables, so prompt tidying up woul... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
連絡先
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, 英国
- 0333 034 6100
4.1
ほぼ満足
224件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Tenpin - Croydon からの回答
We are sorry to hear that the food quality was not to your satisfaction. We are always working to improve our offerings, and we appreciate you bringing this to our attention. We hope the bowling was enjoyed. Best wishes - Clare
Booking process was easy but had to…
Booking process was easy but had to phone to book in for a karaoke party, lady on the phone was helpful. Staff at Croydon on Sunday 26th in the morning were very nice and helpful too. No issues at all - Daughter and friends had a good time!
2026年7月29日
Tenpin - Croydon からの回答
Hi Alex
Thank you for your fantastic 5-star review! We are so pleased to hear that the booking process was easy and that our team was helpful and nice during your visit. It's wonderful that your daughter and her friends had a good time! Best wishes - Clare
Kids enjoyed it
Checking in and playing was fine, used there deals so a game and burger meal was £6.50 but to add another game was so expensive so didn't bother.
Only judgement is the food took forever to come, we had finished a game with 3 people and waited a further 20 mins and its not like it was overly busy. But that seems to happen often. Kitchen needs to do better.
2026年7月27日
Tenpin - Croydon からの回答
Hi Emma, thank you for the 4* review for Tenpin Croydon! We're pleased that you enjoyed the bowling, but we are sorry to hear that there had been a delay for your food order to arrive. We will ensure your feedback is passed onto the correct team for future improvements. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Croydon からの回答
Hi Gemma, thank you for the 5* review for Tenpin Croydon! We're so pleased to hear that you have a fun time while visiting and that you enjoy the atmosphere. We look forward to seeing you again son! Best wishes - Adelaide
Tenpin - Croydon からの回答
Hello EB,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We are so pleased to hear you found it easy to book and that our staff were helpful. It's wonderful that you had a good time at Valley Park and we're excited to welcome you back again soon. All the best ~ Laura
Tenpin - Croydon からの回答
Hi Caroline, thank you for rating Tenpin Croydon 5*! We're so happy to hear that the kids had great fun for the birthday party! We hope to see you again and thank you for your comments. Best wishes, Jade
Everything
2026年7月22日
Tenpin - Croydon からの回答
Hi there, thank you very much for the brilliant 5* rating of Tenpin Croydon! We can't wait to welcome you again soon. Best wishes, Jade
It was nice I just think the whole…
It was nice I just think the whole place needs a deep clean . The place needs a good clean everytime I go in there to eat there these little flys that are so annoying.
2026年7月22日
Tenpin - Croydon からの回答
Hi Reni, thank you for taking the time to review Tenpin Croydon! We're sorry to hear that there had been issues with the cleanliness during your visit. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon. Best wishes, Jade
We had an excellent time with tenpin…
We had an excellent time with tenpin and it was really fun with the family and kids.
2026年7月22日
Tenpin - Croydon からの回答
Hi Hamid, thank you for the amazing 5* rating of Tenpin Croydon. We're so happy to hear you had such a fun and excellent time with your family! We appreciate your kind words.
Take care,
Kirsty
My daughter the birthday girl And her…
My daughter the birthday girl And her friends had a great time. They loved the balloons Animals , the whole experience was good.
2026年7月22日
Tenpin - Croydon からの回答
Hello Miss Charlene,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear that your daughter and her friends had such a great time celebrating with us and enjoyed the whole experience. We hope to see you again soon! All the best ~ Laura
Rude staff
Bowling lanes broke like 3 times, no apology or anything. ordered drinks and they took 20 minutes to come, asked about them after 15 minutes and got rude response from staff. Again, no apologies or anything. Wont be coming back.
2026年7月20日
Tenpin - Croydon からの回答
Hello Danny,
Thank you for taking the time to rate Tenpin Croydon 1 star. We are very sorry to hear about the issues you experienced with the bowling lanes and the significant delay in receiving your drinks. We also regret that you received a rude response from a staff member. We will pass your feedback on to the team for review. All the best ~ Laura
Tenpin - Croydon からの回答
Hello Julia,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're so happy to hear everyone enjoyed their afternoon with us! We truly appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura
Clean place and friendly staff.
2026年7月14日
Tenpin - Croydon からの回答
Hi Daisy, thank you for rating Tenpin Croydon 5*! We're thrilled to hear that the venue was clean and that you enjoyed the service from our friendly staff members. We will be sure to pass your kind comments on! We can't wait to see you back again soon! Best wishes, Jade
the children had an amazing time
the children had an amazing time. They described it as one of their best trips to date
2026年7月10日
Tenpin - Croydon からの回答
Hi there, thank you for your 5* review of Tenpin Croydon! It's lovely to hear how much of an amazing time your school group had with us and we can't wait to welcome you back again soon. Best wishes-Leila
Tenpin - Croydon からの回答
Hi there, thank you for your 5* review of Tenpin Croydon! We love to hear how friendly our staff were and we hope to see you again soon! Best wishes-Leila
Tenpin - Croydon からの回答
Hi Famous, thank you for the 5* review! We're delighted to hear that you had a great visit to Tenpin Croydon with your family and that you enjoy our fun activities. We hope to welcome you back again soon! Best wishes - Adelaide
Tenpin - Croydon からの回答
Hi there, thank you for the 5* review for Tenpin Croydon! It's lovely to hear that our team had provided a helpful service during your visit. We hope to see you back again soon! Best wishes - Adelaide
Lovely day out with the family
Lovely day out with the family, most arcade games accept contactless payment but change machine available which also accepts contactless payment. Staff were very professional and polite. Definitely recommend. 👍🏽
2026年7月7日
Tenpin - Croydon からの回答
Hi Enoch, thank you for the 5* rating of Tenpin Croydon. We're so pleased to hear you had a lovely family day out and found our team professional and polite. We look forward to welcoming you back again soon!
Take care,
Kirsty
Tenpin - Croydon からの回答
Hi Elsa, thank you so much for the great 5* review of Tenpin Croydon! It is wonderful to see you had the best time and found our team friendly and venue clean and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Croydon からの回答
Hello Anna, Thank you for taking your time to leave us a great 5* review! We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Croydon. We do hope to see you again very soon. Many Thanks - Kimberley
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