Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone... もっと見る
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所在地
所在地を変更Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it
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The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... もっと見る
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We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... もっと見る
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企業情報
当該企業による記述
Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.
連絡先
Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, 英国
- 0333 034 6100
4.3
優良
125件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great deal for school holiday
Great deal for school holiday, game of bowling and burger and chips for £6.50
2026年8月6日
Tenpin - Dewsbury からの回答
Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila
Excellent staff members very helpful we…
Excellent staff members very helpful we loved bowling and playing in the arcades
2026年7月29日
Tenpin - Dewsbury からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you enjoyed the bowling and arcade games at our Tenpin in Dewsbury! We do hope to see you again in the near future. Many Thanks - Kimberley
Was great price for bowling during the…
Was great price for bowling during the holidays and the drinks are priced well
2026年8月6日
Tenpin - Dewsbury からの回答
Hi Junaid, thank you for the lovely 5* rating and review of Tenpin Dewsbury. We're so pleased to hear that you enjoyed our pricing for both bowling and drinks during your visit. We hope to see you again soon!
Take care,
Kirsty
Poor management and drink
Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone to sort out .
2026年8月3日
Tenpin - Dewsbury からの回答
Hi David, thank you for taking the time to leave a review of Tenpin Dewsbury. We're sorry to hear about the issues you experienced during your visit, particularly with the drink wait times and technical difficulties on your lane. We appreciate you bringing these concerns to our attention and will ensure this feedback is shared with the relevant teams for improvements.
Take care,
Kirsty
First time ive been since it opened
First time ive been since it opened. Took all the kids so there was 6 of us. We got the family deal with the pizza for £40 which i thought was a fantastic price. There's loads more to do in there (costs extra) the kids absolutely loved it and so did i. We will be defo booking to go again.
2026年7月29日
Tenpin - Dewsbury からの回答
Hi Nikky, thank you for the 5* rating of Tenpin Dewsbury. We are thrilled to hear you and your family had such a great time and found our deal to be excellent value. We can't wait to welcome you all back again soon!
Take care,
Kirsty
Fantastic place to come and have fun
Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it
2026年8月6日
Tenpin - Dewsbury からの回答
Hi, thank you for the lovely 5* rating and review of Tenpin Dewsbury. It's great to hear you had an amazing time bowling and found the food and prices to be great also. We look forward to your return!
Take care,
Kirsty
Tenpin - Dewsbury からの回答
Hi Robert, what a wonderful 5* review of Tenpin Dewsbury! We're so happy to hear you had a pleasant morning with your grandchildren! We hope to see you all again soon for more bowling fun! Best wishes - Mel
A great day with lots to do inside
A great day with lots to do inside! Loads of free parking on site.
2026年7月26日
Tenpin - Dewsbury からの回答
Hi Lindsey, thank you for your 5* review of Tenpin Dewsbury! It's wonderful to hear that you found everything you were looking for and how convenient you found the parking facilities. See you again soon! Best wishes-Leila
Tenpin - Dewsbury からの回答
Hello Customer,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We are so pleased to hear that you enjoyed your visit and found our place clean, the staff nice, and the food to your liking with a great choice. We hope to welcome you back again very soon! All the best ~ Laura
Excellent customer service
Excellent customer service. Food was nice. People were friendly.
2026年7月22日
Tenpin - Dewsbury からの回答
Hi James, thank you so much for the fabulous 4* review of Tenpin Dewsbury! We are really pleased to hear that the team provided excellent customer service, you enjoyed the food and that people were friendly! We love to receive this kind of feedback! We hope to welcome you again soon. Best wishes, Jade
The lane was booked for 6pm and cut off…
The lane was booked for 6pm and cut off at just after 6.30 without the kids finishing their game - it just cut off mid play. If staff are starting your time early then staff should inform you what time it is going to cut off as we expected play 6pm to 7pm as was booked and the kids started playing at 6pm!
2026年7月17日
Tenpin - Dewsbury からの回答
Hi Cara, thank you for taking the time to review Tenpin Dewsbury! We're sorry to hear that there had been issues at the lane during your visit. We will ensure your feedback is passed on. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dewsbury'. We hope to see you again soon for a better experience. Best wishes, Jade
Tenpin - Dewsbury からの回答
Hi Claire, thank you for the lovely 5* rating of Tenpin Dewsbury. We're so pleased to hear that you had a great time and we hope to see you again for another fun time!
Take care,
Kirsty
Booking was very easy
Booking was very easy, great location. Staff were polite and helpful. Food was really nice and great selection of drinks available.
2026年7月18日
Tenpin - Dewsbury からの回答
Hello Tracy,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We're so pleased to hear that you found the booking easy, enjoyed our great location, and that our staff were polite and helpful. We're also delighted you enjoyed the food and drink selection. We hope to see you again soon! All the best ~ Laura
Well organised and some lovely ‘extra…
Well organised and some lovely ‘extra touches’ for the birthday child!
2026年7月7日
Tenpin - Dewsbury からの回答
Hi Frankie, thank you for the 5* rating and review of Tenpin Dewsbury. We're so happy to hear that everything was well organized and that the birthday child enjoyed the special touches. We hope to welcome you back again very soon!
Take care,
Kirsty
Brilliant place for a family evening…
Brilliant place for a family evening out. Staff very friendly, food is good and there plenty of other things to do there as well as bowling.
2026年4月29日
Tenpin - Dewsbury からの回答
Hi Luke, thank you for the awesome 5* rating of Tenpin Dewsbury. We're so pleased to receive this lovely feedback regarding our facilities, staff and food! We can't wait to welcome you again soon. Thanks again. Best wishes, Jade
The place is great I have never had a…
The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sat at a table near the bar and the language for a family establishment was appalling but that’s not the companies fault. I always find staff very accommodating. There is ample parking . Always a pleasure .
2026年6月10日
Tenpin - Dewsbury からの回答
Hello Andrea,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We appreciate your fantastic 5-star rating and kind words! We're so pleased to hear you consistently enjoy your visits, find our venue clean, and our staff accommodating. We appreciate your feedback regarding the language from other guests and understand your concern. We look forward to welcoming you back again soon! All the best ~ Laura
Disappointing sub par laser tag arena!!
We came for laser tag.
Booking the activity was all good and the call centre staff were friendly and helpful as were the staff at Dewsbury TenPin.
The laser tag arena was very disappointing. Too small and thus lacking any challenge for participants.
2026年7月3日
Tenpin - Dewsbury からの回答
Hello, thank you for taking the time to leave a review of Tenpin Dewsbury! We are really pleased to hear that you found our contact centre team and the team at Dewsbury helpful, however, we are very disappointed to hear that the laser tag was not as much fun as we would have liked! We will be certain to pass all of your feedback onto the team and we do hope this will not stop you from visiting us in the future! Best wishes - Mel
We were invited on my daughter friend…
We were invited on my daughter friend birthday party ,everything was Amazing 👏 kids love to spend time there now my daughter wants her next celebrit there
2026年7月7日
Tenpin - Dewsbury からの回答
Hi Asia, thank you so much for the brilliant 5* review of Tenpin Dewsbury! We are really pleased to see your daughter had a great time celebrating her friends birthday and we hope to see you again soon for another fun day out! Best wishes - Mel
Brilliant staff and great venue for a party
The staff on the day were so helpful, polite and friendly. We had a really great time. The venue is fantastic, and staff are brilliant
2026年6月27日
Tenpin - Dewsbury からの回答
Hi Arina, thank you for the lovely 5* rating of Tenpin Dewsbury. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience! Best wishes, Jade
We booked two games with cheesey nachos…
We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were terrible and all stuck together in one big lump. It's a shame the place was a lot quieter than last time we went which I'm sure was in part to do with service received.
2026年6月20日
自発的なレビュー
Tenpin - Dewsbury からの回答
Hello Stuart,
Thank you for taking the time to rate Tenpin Dewsbury 3 stars. We appreciate you sharing your experience. We are truly sorry to hear about the issues you encountered with changing your game booking and the quality of the nachos. We are reviewing your feedback with our team to improve our service and food offerings. We hope that your next experience is a 5 star experience. All the best ~ Laura
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