I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night
企業が回答しました
The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... もっと見る
企業が回答しました
It was a new experience for me as I have not been bowling for 40 years . There were other things there to do games and karaoke which we did . Great atmosphere and great that you didn’t have to f... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
連絡先
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, 英国
- 0333 034 6100
4.4
優良
183件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Eastbourne からの回答
Hi Jacqueline, thank you for the excellent 5* rating for Tenpin Eastbourne! We're delighted to hear that you enjoyed your visit and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Friendly, helpful staff. Great family fun
I had made an error when booking online, the guy that booked us in was very understanding & helpful.
He kindly amended the booking & we had a lovely time with the family bowling.
The bar staff were also all very friendly.
The only let down was the young security card who would not let me leave until i threw my can of coke into the dustbin.
He stood in front of my path & would not move, it was an embarrassing situation as other customers were staring at what was going. When I asked why i couldn’t take my drink with me he went on to say that in recent days there had been a huge fight in the car park.
I totally understand what is best for customers safety but his whole demeanour & delivery was awful.
2025年12月22日
Tenpin - Eastbourne からの回答
Hi Leigh. Thank you for your fantastic 4* review at our Eastbourne location. We are pleased you've had such a great time whilst on you recent visit to us! It's great to her you found the staff so friendly. However, we are very sorry you found the security to not be very approachable, we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. We hope to welcome you back to the venue again very soon for hopefully a 5* service- Best wishes, Jade.
Bowling was fine but the Arcade was…
Bowling was fine but the Arcade was expensive my daughter and friend spent £20 on the machines to get tickets to end up with 1 Refresher bar between them which would cost 25p in a shop and the Teddy bear claw machine just drops the teddy bear back down when ever it feels like it I was told the machines is set to pay out after so many times but it has no stickers on saying it is a gambling machine
2026年3月5日
Tenpin - Eastbourne からの回答
Hi there,
Thank you for your 2* review at Tenpin Eastbourne! We are very sorry to hear you've not had a great experience whilst on your lates visit to us. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Expensive but great!
Clean, fun, everything worked, food was good enough, service good, employees polite. Not quite enough small balls available, and it is crazily expensive!!
2026年3月1日
Tenpin - Eastbourne からの回答
Hi Lisa, thank you for the 4* rating of Tenpin Eastbourne. It's great to hear that you had a fun time but felt the prices were too high. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvement.
Take care,
Kirsty
Professional staff, clean premises
Professional friendly staff, the facilities were very clean, which is so important
2026年2月24日
Tenpin - Eastbourne からの回答
We appreciate your 5-star rating! We're so glad you found our staff professional and friendly. It's great to hear that you valued our clean facilities. We hope to see you again soon! - Kimberley
Really great family activity.
Really great family activity.
Busy but staff working hard to deliver.
2026年2月21日
Tenpin - Eastbourne からの回答
Hello Paul, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Ten pin
Nice atmosphere, friendly polite staff more then one activity available to do in one place .
2026年2月20日
Tenpin - Eastbourne からの回答
Hello, Thank you for taking your time to leave us a great 5* review for our Tenpin in Eastbourne. We are pleased to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley
Perfect !!!!
2026年2月20日
Tenpin - Eastbourne からの回答
Hello Arina,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We are delighted you found your time at the venue perfect. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
Excellent visit
Excellent visit. Plenty of parking. We got on our lane at our allotted slot. It was lovely and busy so good atmosphere. Staff are always so helpful and polite. Enjoyed a drink from the bar too.
2026年2月19日
Tenpin - Eastbourne からの回答
Hello Mrs Elaine M Winzar,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We appreciate your fantastic review! It's great to know you had such a positive experience, found parking easily, and enjoyed the atmosphere and helpful staff. We are glad you enjoyed your visit. We look forward to welcoming you back again soon, all the best ~ Laura
All good apart from the food we queued…
All good apart from the food we queued for ages and then we were given a menu and had to queue AGAIN to order the food. More readily available menus needed for people queuing to order. Also the drink was huge but the food small and not worth the money. Staff very helpful though and polite.
2026年2月20日
Tenpin - Eastbourne からの回答
Hello Jane,
Thank you for taking the time to rate Tenpin Eastbourne 3 stars. We appreciate you taking the time to share your feedback. We're sorry the food service was slow and the portions weren't satisfactory. We will look into the menu availability and food value. We're glad you found our staff helpful. All the best ~ Laura
Very helpful staff as I have not been…
Very helpful staff as I have not been for a long time
2026年2月16日
Tenpin - Eastbourne からの回答
Hi Janice
We're glad you found our staff helpful after being away for so long. We appreciate you taking the time to share your positive experience! Hope to see you soon. Best wishes - Clare
It was good fun
It was good fun. It was a treat for our grandson. I do find things expensive (drinks and food ). Not sure how families can afford it. By the time we paid for two games and had a couple of drinks, you are talking 60/70 pounds for a couple of hours.
2026年2月17日
Tenpin - Eastbourne からの回答
Hi Jane
We're glad you and your grandson had fun! We appreciate your feedback regarding the costs. We'll consider your comments as we evaluate our pricing to ensure families can enjoy our offerings. Thanks for your review. Best wishes - Clare
Tenpin - Eastbourne からの回答
Hi D M, thanks for leaving a rating and review for Tenpin Eastbourne! We're happy to hear that the children had a great time and that the food was hot and quick. Thank you for your positive feedback and we hope to see you again in the future! Best Wishes - Rosie
Tenpin - Eastbourne からの回答
Hi Sara, than you for leaving such a great 5* review of Tenpin Eastbourne! We are really happy to see you had a great time and found our team super helpful and we take on board all of your feedback which we will be sure to pass on! We do hope you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
We had a really fun time
We had a really fun time. It’s not the cheapest place in the world to visit but good on a rainy day. We bowled and the took advantage of the karaoke offer of 30 mins for £10. Great fun.
2026年2月16日
Tenpin - Eastbourne からの回答
Hi Joanne,
Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your latest visit to us and we look forward to welcoming you to the venue again very soon! Best wishes- Steph
Tenpin - Eastbourne からの回答
Hello Shirley,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We appreciate your positive feedback and are so glad that you enjoyed our well-organized bowling facilities. Thanks for the 4-star review! We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Value for money
2026年2月6日
Tenpin - Eastbourne からの回答
Hi Carla, thank you for taking the time to review Tenpin Eastbourne! We're pleased to hear that you enjoy the value for money, and we look forward to seeing you again soon! Best wishes - Adelaide
We liked the venue
We liked the venue. The check-in was easy and quick. After a couple of rounds our feeding machine broke down. We noticed the staff about the problem but we waited 5-10 minutes and nobody came. Then we had to tell again when someone came around and fixed the machine in minutes. All in all was a good evening. Staff should react bit better on problems.
2026年2月6日
Tenpin - Eastbourne からの回答
Hi Rita, thank you for the lovely 4* review of Tenpin Eastbourne! We are so pleased you had a a lovely time on your visit and we take on board all of your feedback which we will be sure to pass onto the team to ensure improvements are made! In the meantime, we do hope this will not put you off from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Al;ways well organised and helpful
2026年2月3日
Tenpin - Eastbourne からの回答
Hi Jon.
We appreciate your 5-star rating! We're so happy that you find our organisation helpful and well-organised. We hope to see you again soon! Best wishes - Clare
Tenpin - Eastbourne からの回答
Hello Matthew,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We are sorry to hear that Shannon was rude and dismissive. This is not the 5 star customer experience that we wish to give all our customers. We are glad that the rest of the experience was fun. We hope to welcome you back again soon and that it is a 5 star experience. All the best ~ Laura
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。