Great place to come! We had a great time. It’s clean (needs an air freshener in the loo though, but it’s a drainage issue not a cleanliness issue). The staff are nice enough. Love the decor. Great for... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Was great experience enjoyed our time and drinks were brought to us pretty quickly. Only annoyance was barriers were up when we got there and then we fired through the games we booked and there was al... もっと見る
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Great night out for a fairly large group in one of your smaller venues. Had issues booking online (my mistake) and the young lady on the tills on Friday night was able to sort no problem on short... もっと見る
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I found the staff looked bored, no welcome, no interaction when ordering drinks, no smiling. I ordered a coke which tasted weird so I didn't drink it, I felt it was pointless going to staff to say any... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Kingdom Shopping Centre, 4 Albany Gate, Glenrothes, KY7 5NP, Glenrothes, 英国
- 0333 034 6100
4.5
優良
102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fun day out.
2026年4月21日
Tenpin - Glenrothes からの回答
Hi there, thank you for leaving Tenpin Glenrothes a fab 4* rating. We are so pleased to hear you had a great day with us and we hope to see you back soon! Best wishes - Kaylee
Enjoyed the bowling but found kids food…
Enjoyed the bowling but found kids food was slow to come and rolls were not fresh but apart from that was a nice time with grandkids
2026年7月29日
Tenpin - Glenrothes からの回答
Hi William, thank you for the 3* review for Tenpin Glenrothes! We're glad that you had a nice time with your grandkids and that you enjoyed the bowling. We are sorry to hear that there had been a delay and an issue with your food order and we will ensure your feedback is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Great wee place!!
Great place to come! We had a great time. It’s clean (needs an air freshener in the loo though, but it’s a drainage issue not a cleanliness issue). The staff are nice enough. Love the decor. Great for groups, friends, families! Could do with some different arcades. Food looked good although we didn’t have any. We will next time. Will definitely be back!
2026年7月22日
Tenpin - Glenrothes からの回答
Hi there, thanks for leaving a rating and review for Tenpin Glenrothes! We're glad you had a great time and appreciate your feedback. We'll address the feedback raised to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back! Best wishes, Jade
Helpful staff
Helpful staff, easy to find what we needed, enjoyable experience and plenty to do.
2026年7月22日
Tenpin - Glenrothes からの回答
Hi, thank you for the 5* rating of Tenpin Glenrothes. We're pleased to hear that you had an enjoyable experience and found there to be plenty to do. Your kind feedback is greatly appreciated.
Take care,
Kirsty
Loved it very helpful staff
2026年7月22日
Tenpin - Glenrothes からの回答
Hello Scott,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. We're so pleased to hear that our team provided helpful service during your visit. We hope to welcome you back again very soon! All the best ~ Laura
Tenpin - Glenrothes からの回答
Hi Laura, thank you for taking the time to leave a 4* rating and review of Tenpin Glenrothes. We are sorry for any disappointment caused with the service at your recent visit. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. Best wishes, Jade
Tenpin - Glenrothes からの回答
Hi Lisa, thank you for the fab 5* review for Tenpin Glenrothes! We're so pleased to hear that you found it easy to book and that you enjoyed our offers. We look forward to welcoming you back again soon! Best wishes - Adelaide
Staff
Staff - kind and considerate towards my 6 year old. All had smiles. And were very approchable.
2026年7月14日
Tenpin - Glenrothes からの回答
Hi Jake, thank you for the excellent 5* review for Tenpin Glenrothes! It's lovely to hear that our team had provided a kind service and we will be sure to pass on your feedback. We hope to welcome you back again soon! Best wishes - Adelaide
Staff were so friendly and…
Staff were so friendly and accommodating. Pizzas tasted amazing and the coffee was great too. A brilliant start to the school holidays so thank you ever so much for the hard work from your Amazing team.
2026年7月7日
Tenpin - Glenrothes からの回答
Hi there, thank you for the lovely 5* review for Tenpin Glenrothes! We're so pleased to hear that you had a great visit and that you enjoyed the pizzas, coffee and the service from our team. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
We had a fantastic experience and even…
We had a fantastic experience and even took advantage of laser tag £4 per persons for 30 minutes. Great family day out
2026年6月26日
Tenpin - Glenrothes からの回答
Hello
Thank you for your wonderful 5-star review! We're so pleased to hear you had a fantastic experience and enjoyed the laser tag. It's great to know you had a brilliant family day out with us. Best wishes - Clare
really enjoyable experience for all the…
really enjoyable experience for all the family
Given plenty of time to enjoy the game
Great range of food and beveridges
Staff very helpful and easy to get too
2026年7月1日
Tenpin - Glenrothes からの回答
Hi Lucy. Wow- thanks for your kind remarks! We are so happy that you have had a really enjoyable experience with us! We will be sure to pass your kind comments on. Best wishes, Jade
First time we have used tenpin in…
First time we have used tenpin in glenrothes and what a fab service we had nice and smooth as it was daughters bday
2026年6月26日
Tenpin - Glenrothes からの回答
Hi Nicola, thank you so much for this amazing 5* review of Tenpin Glenrothes! We are delighted you had the best time and received excellent service for your daughters birthday and we can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Glenrothes からの回答
Hello Lina,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. We are so pleased to hear you had a great time and enjoyed our delicious burger and chips. We hope to welcome you back again soon! All the best ~ Laura
Tenpin - Glenrothes からの回答
Hello Teresa,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. It's wonderful to hear that you found booking easy and had such a good time! We're delighted you enjoyed your visit. Thank you for your fantastic 5-star review and we look forward to welcoming you back again soon. All the best ~ Laura
Birthday Party Review
Birthday party experience was fine, all the children had a great time bowling, birthday girl loved her birthday treat bag, As the parent of the birthday girl I loved how easy it was to book the party online and pay.However, I am disappointed that it tells you to arrive 15 minutes prior to party start time and that someone will call to confirm details. I received no phone call and the venue was not open 15 minutes before party start time at 10am. Pretty much opened at 10am. I was also further disappointed by the fact I was asked to pay again for the party upon checking in,until I questioned it, that the food was not delivered to our lanes at the designated time, I had to chase it up, and as for the balloon animals none of my party were asked what they wanted or had jokes while they were creating them like the other 2 parties that were going on at the same time, it was like they were handed what was left in a bin bag and staff walked away. So overall, left feeling slightly annoyed that not all parties are given same attention by staff yet we all paid same price. While i can appreciate this may have been a staffing issue on the day and the party was good fun despite the issues raised. The staff require better training, and as a company you shouldnt make promises that are not delivered.
2026年6月20日
Tenpin - Glenrothes からの回答
Hi Claire,
Thank you for your 3* review at Tenpin Glenrothes! We are delighted you've had such a great time whilst on your recent visit to us. However, we are very sorry to hear you found that some of the party wasn't up to standards! We will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph
I booked a party for my daughter’s…
I booked a party for my daughter’s birthday and Ten pin were excellent. All we needed was there and prepared. Helping the party run smoothly. Staff were very friendly and approachable at all times. Before the party I had a question about the food as I had dietary inquiry. Ten pin were very helpful and insured the staff would email to confirm and they did. I will be recommending anyone to book here and I would again. Thanks x
2026年6月17日
Tenpin - Glenrothes からの回答
Hi Leanne
Thank you for your wonderful 5-star review! We are so pleased to hear that your daughter's birthday party was a success and that our team was helpful and accommodating, especially with your dietary inquiry. We appreciate your recommendation and look forward to welcoming you back. Best wishes - Clare
Bowling was great but the staff…
Bowling was great but the staff completely missed our order and we ended up waiting for 30 minutes for drinks and a panini, total accident and we got a free drink for the wait so no worries!
2026年6月17日
Tenpin - Glenrothes からの回答
Hi there, thank you for taking the time to leave a review of Tenpin Glenrothes! We're glad to hear the bowling was great. However, we are very sorry to hear that your order was missed and that there was a long wait time. It's great to hear staff were able to offer you free drinks as an apology. We hope to see you again soon! Best wishes, Jade
Great service and party arranged by…
Great service and party arranged by Shea! All staff were kind and made sure the party was a great success!
2026年6月17日
Tenpin - Glenrothes からの回答
Hi Brigit, thank you so much for this amazing 5* review of Tenpin Glenrothes! We are delighted you had the best time and received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Highly Recommended
Great couple of hours spent at Tenpin with my 5 year old son. Staff were great, very friendly and helpful. Good value for money, looking forward to going back.
2026年6月7日
Tenpin - Glenrothes からの回答
Hi Brendan, thank you for leaving Tenpin Glenrothes a fantastic 5* rating. We are so pleased to hear you and your son had a great time with us and took advantage of our great prices! We can't wait to welcome you both back soon for more fun. Best wishes - Kaylee
Very nice staff and a nice place to…
Very nice staff and a nice place to play a game for Bowling
2026年6月3日
Tenpin - Glenrothes からの回答
Hi Hannah, thank you for the 5* review for Tenpin Glenrothes! We're so pleased to hear that you enjoyed bowling, and we look forward to welcoming you back again soon! Best wishes - Adelaide
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