The bowling was ok but the food was not. We had boys aged 12-13 yrs old and they only had 4 small chicken nuggets and about 7 chips each. It was a toddler portion. If we had've known how little food... もっと見る
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Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... もっと見る
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We really enjoyed our Tenpin Tuesday bowling night. It was really good value however the first lane we had kept scoring 1 less than the pins we knocked down so we were moved to another lane. It worked... もっと見る
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Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, 英国
- 0333 034 6100
3.8
ほぼ満足
67件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The bowling was ok but the food was…
The bowling was ok but the food was not. We had boys aged 12-13 yrs old and they only had 4 small chicken nuggets and about 7 chips each. It was a toddler portion. If we had've known how little food they were given, we would have just paid for the bowling and took them somewhere else to eat. We had to pay for Macdonalds after as they were still hungry! Not a cheap day out as drinks were not included.
The boys did love the arcades, rides and pool tables too but overall you need to give bigger portions for the older kids.
2026年6月3日
Tenpin - Ipswich からの回答
Hi Marie, thank you for taking the time to review Tenpin Ipswich! We're glad that you enjoyed the activities, but we're very sorry to hear that you were disappointed with the food order. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Just a lovely place to go
Just a lovely place to go ! Only played one game and had a couple of drinks, three of us for under £25 was great value
2026年5月27日
Tenpin - Ipswich からの回答
Hi Daniel
We're so happy you enjoyed your visit and found our pricing to be great value! We hope to see you again soon. Best wishes - Clare
We had a great family bowling…
We had a great family bowling experience, pleasant, knowledgeable and helpful staff .
2026年5月20日
Tenpin - Ipswich からの回答
Hi Charlies, what an amazing 5* review of Tenpin Ipswich! We are delighted you had such a great time with your family and found our team very friendly and we can't wait to see you again soon for another fun day out! Best wishes - Mel
Celebrated my daughter’s birthday and…
Celebrated my daughter’s birthday and it was brilliant! The kids had a fab time and everything was perfect! The food, the party bag and customer service!
2026年5月20日
Tenpin - Ipswich からの回答
Hi Naz, what a superb 5* review of Tenpin Ipswich! We are really pleased to hear you had a great time celebrating your daughters birthday and that the day was perfect and all enjoyed and we can't wait to see you again soon for another fun day out! Best wishes - Mel
Great value enjoyable bowling night out
We really enjoyed our Tenpin Tuesday bowling night. It was really good value however the first lane we had kept scoring 1 less than the pins we knocked down so we were moved to another lane. It worked very well for the first game but then got stuck a number of times. The staff were very helpful and good at sorting out the bowling lanes when the pins got stuck. The mechanisms could do with a make over.
2026年5月19日
Tenpin - Ipswich からの回答
Hi there, thank you for rating Tenpin Ipswich 4*! We are sorry to hear that there were issues at the lanes when you visited. However, we're pleased to hear that the staff were helpful at sorting the issue out. We will be sure to pass this feedback on and appreciate these comments. We hope to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade
Relaxed atmosphere
Relaxed atmosphere, friendly staff and good value food, what more could I wish for when taking my grandson out!
2026年5月13日
Tenpin - Ipswich からの回答
Hi Elaine, thank you so much for this amazing 5* review of Tenpin Ipswich! We are delighted you had the best time and received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Fantastic fun for all the family
Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and hopefully make it a regular thing. And to top it all the drinks were 50% off too!!
Staff always friendly and happy to help.
2026年4月21日
Tenpin - Ipswich からの回答
We appreciate your wonderful review! We're happy you had fantastic family fun and enjoyed the buzzing atmosphere. It's great the special offer made your visit even better, and that our team was helpful. We look forward to welcoming you back! Best wishes- Clare
We enjoyed our bowling night out
We enjoyed our bowling night out. Facilities could be updated. Staff were very good at sorting out the bowling lanes when the pins got stuck. Staff were very apologetic and helpful. Could do with a make over not sure when this last happened!
2026年4月21日
Tenpin - Ipswich からの回答
Hi Lynda, thank for rating Tenpin Ipswich 4*! We're so glad you enjoyed your night out bowling and it's great to hear the staff were helpful when you encountered this issue. We appreciate your feedback regarding the facilities, we will be sure to pass this feedback on. We hope to see you again soon! Best wishes, Jade
Annoying Searchlight
We liked that it wasn't very busy at the time ( It was a nice day outside which probably explains this ). Main dislike was the very bright disco type searchlight above the bowling lane. My wife suffers from migraines so she was worried about the lights setting one off. Not sure if having a light in your eyes was necessary ? It was very expensive for just two games ( more expensive than going to watch Ipswich Town..... re time you spent there ). Staff were very nice. Location for us was ideal as we walked there.
2026年4月15日
Tenpin - Ipswich からの回答
Hi Andrew, thank you very much for the review of Tenpin Ipswich! We are pleased to hear that you found our venue to be not too busy but we are sorry to hear the lighting was too bright! Your feedback is really important to us as this will help us to make improvements where needed so please be assured all will be passed on. In the meantime, we have some fabulous deals throughout the week that can be seen on our website here https://www.tenpin.co.uk/deals/ for any future visits and we hope to welcome you back soon! Best wishes - Mel
What a great night!
It was very easy to make the booking, very easy to get our lane etc. when we got there........ a very enjoyable experience and great value for money at £12 for two games.
2026年4月21日
Tenpin - Ipswich からの回答
Hi Petra
We're happy to hear that booking and getting your lane was easy! We're glad you found your experience enjoyable and of great value. Thank you for your positive feedback. Best wishes - Clare
Tenpin - Ipswich からの回答
Hello Will, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our staff great throughout. We do hope to see you again very soon. Many Thanks - Kimberley
Rubbish from previous customers left on…
Rubbish from previous customers left on chairs on our given lane that was booked. Twice equipments failed had to wait to be fix.
2026年4月18日
Tenpin - Ipswich からの回答
Hi Kelly
We regret that you encountered issues with cleanliness and equipment malfunctions. We appreciate your feedback and will address these concerns to improve our guest experience. If you would like us to contact you, please send an email to customer.feedback@tenpin.co.uk with the details and subject "Review - Ipswich". Best wishes - Clare
Good fun with my friends and easy…
Good fun with my friends and easy access and support from GREAT staff at your Martlesham site.
Many thanks, Lee
2026年4月15日
Tenpin - Ipswich からの回答
Hello Lee,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We appreciate your 5-star rating! We're glad you had fun with your friends at our Martlesham site and found our team helpful. Thank you for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Good value for money
Good value for money, but you could only book the deals online and the signal wasn’t great so took a while. The staff were very helpful and friendly.
2026年4月15日
Tenpin - Ipswich からの回答
Hello Morgan,
Thank you for taking the time to rate Tenpin Ipswich 4 stars. We're glad you found good value! We regret the online booking issues due to signal problems. We appreciate your kind words about our helpful staff and look forward to welcoming you back again soon. All the best ~ Laura
Nannies treat .
My 3 grandsons , throughly enjoyed their 2 games of bowling, and of course the arcade .
2026年4月15日
Tenpin - Ipswich からの回答
Hi Caroline, thank you for leaving Tenpin Ipswish a fantastic 5* rating. We are so pleased to hear your grandsons enjoyed their visit to us! We hope to welcome you all back soon for more family fun. Best wishes - Kaylee
Not an enjoyable experience
Lane Equipment not working properly on both lanes we were assigned to. First one they could not get the lights to switch on and stay on and the second lane the pinsetter would not bring down the 6 pin and would never pick up the 7 pin. An experience of complete frustration. Not relaxing in the slightest especially with the Friday night nightclub music blaring and thumping at 10am on a Sunday morning, Why just Why?
2026年4月15日
Tenpin - Ipswich からの回答
Hi Andrew, thank you for taking the time to leave a review of Tenpin Ipswich. We're sorry to hear of the technical issues you had with your lanes and that the music was too loud. Your feedback is important to us and we will ensure this is passed on for future improvement. If you do wish to discuss this further, please email us at customer.feedback@tenpin.co.uk, with the subject as 'Review -Ipswich'. We hope to welcome you back again for a much better experience.
Take care,
Kirsty
Food is awful
Bowling was fun,but the food is a massive let down,cheap quality ingredients and a very small amount so wouldn't recommend eating there.
2026年4月15日
Tenpin - Ipswich からの回答
Hello Louise,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are glad you enjoyed bowling. We're sorry the food's quality and portions didn't meet your expectations. We'll review our food service. We hope that your next visit is a 5 star experience. All the best ~ Laura
The balls kept getting stuck and…
The balls kept getting stuck and wouldn’t gone back needed resetting numerous times was very frustrating as we had to change lanes toward the end
2026年4月15日
Tenpin - Ipswich からの回答
Hello Catherine,
Thank you for taking the time to rate Tenpin Ipswich 2 stars. We appreciate you sharing your experience. We're sorry the ball return issues disrupted your bowling and required a lane change. We'll investigate this to improve our guest experience. We hope that your next experience is a 5 star one. All the best ~ Laura
Helpful staff
2026年4月8日
Tenpin - Ipswich からの回答
Hello Pauline, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Ipswich and found our team helpful. We do hope to see you again very soon. Many Thanks - Kimberley
The bowling was great with the…
The bowling was great with the grandchildren.but it was disappointing with hungry children having to wait 45mins for the food to arrive,
2026年4月2日
Tenpin - Ipswich からの回答
Hi Teresa, thank you for the 4* rating of Tenpin Ipswich. We're glad you enjoyed bowling with your grandchildren, despite food taking longer than usual to arrive. We will pass your feedback on to the correct teams for future improvements. We are sorry for any inconvenience this may have caused.
Take care,
Kirsty
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