Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... もっと見る
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Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... もっと見る
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It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, 英国
- 0333 034 6100
3.9
ほぼ満足
98件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The bowling was good in its self
The bowling was good in its self, but there was no bowling balls on the racks so we had to go round to the other parties asking if they had any spare balls we could use, which resulted in not having much of a choice.
The building was warm and stuffy.
Staff were very friendly.
2026年9月2日
Tenpin - Ipswich からの回答
Hello Leah,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We're glad to hear you enjoyed the bowling and found our staff friendly. We apologize for the lack of bowling balls and the uncomfortable temperature in the building. We will pass your comments on to the team for improvements. All the best ~ Laura
Tenpin - Ipswich からの回答
Hello Sarah,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We're so glad you and your daughter had a great time! We appreciate your wonderful feedback. All the best ~ Laura
It was lovely out there
It was lovely out there, staff was very friendly and food was good too.
2026年9月2日
Tenpin - Ipswich からの回答
Hello Mrs Bisht,
Thank you for taking the time to rate Tenpin Ipswich 4 stars. We are so pleased to hear that you enjoyed your recent visit and found our team friendly and the food good. We hope to welcome you back again very soon! All the best ~ Laura
Tenpin - Ipswich からの回答
Hi Philip, thank you for your fantastic 5-star review of Tenpin Ipswich! We're so pleased to hear that you found our staff friendly, parking easy, and equipment working well. We hope to welcome you back again very soon! Best wishes - Mel
We got kicked out right at the end of…
We got kicked out right at the end of our game. Kids were upset as they wanted to go on the arcades machines. this was due to an incident and the police made the decision.
2026年8月26日
Tenpin - Ipswich からの回答
Hi Anthony
We're truly sorry your family's visit was interrupted. We understand how disappointing it was for the children to miss the arcades, especially after an incident. We appreciate your understanding of the circumstances. Best wishes - Clare
Tenpin - Ipswich からの回答
Hi Suzanne, thank you for your 5* review of Tenpin Ipswich! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila
Boiling hot and only airconed area was closed off for some reason.
It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed that the first 10 lanes, which were not in use for some reason, was the only area which was air conditioned! Why in earth, during the hottest spell I recorded history, were these much cooler lanes not in use but the Aircon was left on? The other lanes were muggy and not helped by the useless ceiling fans that just moved the hot air around. An uncomfortable experience and I don't see my family and I returning any time soon.
2026年8月20日
Tenpin - Ipswich からの回答
Hi Jaime, thank you for your review of Tenpin Ipswich. We are very sorry to hear about the temperature issues inside the venue and we will ensure that the relevant team is made aware to prevent this from happening again. Hopefully, you will reconsider visiting us on a cooler day at some point in the future. Best wishes-Leila
We hadn't been bowling for years.
Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as may have been expected! We had a bit of trouble with the mechanism on our lane but the staff moved us to another lane transferring our scores to it. The staff were friendly and efficient.
2026年8月6日
Tenpin - Ipswich からの回答
Hi Rob, thank you for your 4* review of Tenpin Ipswich! We're so glad to hear how efficient and cost-effective you found the booking process as well as how friendly and helpful our staff were in resolving your issue. See you again soon! Best wishes-Leila
Enjoyable experience
Enjoyable experience. Bit of a wait to be served even though not that busy. Good fun experience for adult and child.
2026年8月6日
Tenpin - Ipswich からの回答
Hello, thank you for your 4-star review of Tenpin Ipswich! We're glad to hear you had an enjoyable experience and that both adults and children had fun. However, we are very sorry to hear there was a long wait to be served! Please be assured all of your feedback will be shared with the team and we very much hope to welcome you back again soon! Best wishes - Mel
Yes was good experience
Yes was good experience, the little barriers weren't set up, but it was soon fixed also stopped altogether at one point, they also fixed with no problem thank you 😊
2026年8月6日
Tenpin - Ipswich からの回答
Hi Greta, thank you for leaving a 4* review of Tenpin Ipswich! It's wonderful to hear that you enjoyed your experience and that our staff members were able to resolve your issue efficiently. We can't wait to welcome you back again soon where we can hopefully gain that last star! Best wishes-Leila
Boys had a great time
2026年8月6日
Tenpin - Ipswich からの回答
Hi Emma
We're so glad to hear the boys had such a wonderful time! We appreciate your positive feedback. Best wishes - Clare
Excellent deal..
Excellent deal... 6 people bowling for an hour and pizza for less than £40... Great during summer holidays
2026年8月6日
Tenpin - Ipswich からの回答
Hi Tony
Thank you for your fantastic review! We're so pleased to hear you found our bowling and pizza deal to be excellent value, especially for a group of six during the summer holidays. We're delighted you had such a positive experience with us! Best wishes - Clare
Brilliant venue for a family afternoon of fun.
Brilliant venue for a family afternoon. Very clean and spacious. Lovely staff.
2026年8月6日
Tenpin - Ipswich からの回答
Hi there, thank you for leaving a 5* review of Tenpin Ipswich! We're so glad to hear how much you enjoyed your recent visit, especially the cleanliness of the venue, and our lovely staff members. We look forward to welcoming you back again soon! Best wishes-Leila
A great night which was excellent value…
A great night which was excellent value for money. From the bowling to the food, to the arcade games and the pool tables… kept the whole family engaged and entertained all evening long
2026年8月4日
Tenpin - Ipswich からの回答
Hi Gemma, thank you for leaving a 5* review of Tenpin Ipswich! It's wonderful to hear that you and your family were entertained and had such a great evening at such a low cost. We can't wait to welcome you back again soon! Best wishes-Leila
Great visit with two grandsons
Great visit with two grandsons, we bowled, had lunch, played snooker and table tennis. Good fun.
2026年8月6日
Tenpin - Ipswich からの回答
Hi Lynne, thank you for the 5* rating of Tenpin Ipswich. We are so happy to hear you and your grandsons had such a fun visit enjoying bowling, lunch, pool, and table tennis. We hope to see you all again soon!
Take care,
Kirsty
Tenpin - Ipswich からの回答
Hi Andy, thank you for the 5* rating of Tenpin Ipswich. We're pleased to hear you had an awesome time and we hope to see you again!
Take care,
Kirsty
Far too hot no air-conditioning or fans…
Far too hot no air-conditioning or fans on. Paid for x2 games. Which was a waste of money due to the heat. Should have been told on arrival and refund offered or alternate dates given!!
2026年8月6日
Tenpin - Ipswich からの回答
Hi Kiki, firstly, thank you for leaving a review of Tenpin Ipswich. We are very sorry to hear about the issues that you experienced on your recent visit regarding the temperature inside the venue. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Ipswich' for somebody to contact you regarding this. Best wishes-Leila
Staff and service good
Staff and service good. Food not too bad. The property a little run down as well as bowling balls but had a good time with my granddaughter.
2026年7月29日
Tenpin - Ipswich からの回答
Hi Lesley, thank you for the 4* rating of Tenpin Ipswich. We're so glad to hear you had a good time with your granddaughter and that our staff and service were good. We appreciate your feedback and we will ensure this is passed on to the correct team for future improvement. Hope to see you again soon!
Take care,
Kirsty
Staff were brilliant
Staff were brilliant, booking online didn’t work, so I had to phone and book
2026年7月29日
Tenpin - Ipswich からの回答
Hello
We're so glad to hear our staff were brilliant! We appreciate you letting us know about the online booking issue; we are looking into it. Hope to see you again soon. Best wishes - Clare
Had loads of fun with the family and…
Had loads of fun with the family and would go again. Clean, friendly and reasonable.
2026年7月29日
Tenpin - Ipswich からの回答
Hi Jodie
Thank you for your fantastic 5-star review! We are so happy to hear that you and your family had a great time and that you found everything clean, friendly, and reasonably priced. We look forward to welcoming you back again soon! Best wishes - Clare
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