It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... もっと見る
企業が回答しました
A great night which was excellent value for money. From the bowling to the food, to the arcade games and the pool tables… kept the whole family engaged and entertained all evening long
企業が回答しました
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, 英国
- 0333 034 6100
3.9
ほぼ満足
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Good game but place needs a refurb
The whole place was untidy and not being cleared of food drinks etc
The toilets are really getting very bad now.
2026年2月19日
Tenpin - Ipswich からの回答
Hello Elizabeth,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are sorry that the cleanliness of our facilities did not meet your expectations. We'll address these issues to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
No Strikes, No Worries
Very enjoyable afternoon with the family. Not just tenpin bowling, but plenty of other activities on a rainy Friday afternoon
2026年2月20日
Tenpin - Ipswich からの回答
Hi David, thank you for leaving Tenpin Ipswich an awesome 5* rating. We are so pleased to hear you and your family had a great time with us on a rainy day and we hope to welcome you all back soon! Best wishes - Kaylee
So many lanes out for service
So many lanes out for service, breakdowns happening on a regular basis. Staff are very helpful. But it seems Tenpin Ltd want a 100% profit with no monies left for upgrading. Machinery on its last legs.
2026年2月12日
自発的なレビュー
Tenpin - Ipswich からの回答
Hi there, thank you for taking the time to review Tenpin Ipswich! We're glad that our team provided a helpful service, but are sorry to hear that there has been technical issues with the lanes. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Ipswich からの回答
Hi Carolyn, thank you for rating Tenpin Ipswich 3*! We're glad that you had a great time, but we are sorry to hear that you found the pricing expensive. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
The service was good but for an hours…
The service was good but for an hours bowling, we had lots of problems. Pins not going up and down, freezing, we had to change lane. It was not the experience we were hoping for.
2026年2月16日
Tenpin - Ipswich からの回答
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you encountered with the lanes during your bowling session. We'll look into this to ensure a better experience for everyone. Hope to see you back soon. Best wishes - Clare
Half Term treat
Busy as half term but booked in fairly quickly and directed to our lane by nice staff. Good fun for a hour. Pizza again quite anemic but kids are it.
2026年2月16日
Tenpin - Ipswich からの回答
Hi Em,
Thank you for your 4* review at Tenpin Ipswich! We are delighted you've had such a great time whilst on your recent visit to us. It's great to to hear you found the staff so friendly and helpful. We look forward to welcoming you back again very soon for a 5* experience. Best wishes- Steph
Tenpin - Ipswich からの回答
Hello, thank you very much for the amazing 5* review of Tenpin Ipswich! We are thrilled you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel
Food was terrible.
2026年2月14日
Tenpin - Ipswich からの回答
Hello Clifford,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We are sorry to hear that you did not enjoy the food. We hope that the next visit is a 5 star experience. All the best ~ Laura
Tenpin - Ipswich からの回答
Hello Rosie,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and regret that the food's quality and temperature did not meet expectations. We hope that the rest of your visit is an enjoyable one. All the best ~ Laura
Tenpin - Ipswich からの回答
Hi Kris, thank you for the wonderful 5* review for Tenpin Ipswich! We're so pleased that you enjoy bowling and pool during your visits, and we hope to welcome you back again soon! Best wishes - Adelaide
Great experience from workers and just…
Great experience from workers and just a good atmosphere to be in, will definitely recommend and will definitely be coming back again
2026年2月3日
Tenpin - Ipswich からの回答
Hi Lauren, what a brilliant 5* review of Tenpin Ipswich! We are so pleased you had a great time, enjoyed the atmosphere and will definitely be back and we cannot wait to see you again soon! Best wishes - Mel
Tenpin - Ipswich からの回答
Hi Alesha, thank you for the review of Tenpin Ipswich! We are sorry to hear that your recent visit was not up to our usual high standard and we appreciate the time taken to let us know! We will be sure to pass your feedback on and in the meantime, we hope you will still visit us again in the future! Best wishes - Mel
The lane we were on broke down
The lane we were on broke down. Then the lane we were moved on to broke down repeatedly.
Generally the bowling alley is run-down.
We won't be back.
2026年1月31日
Tenpin - Ipswich からの回答
Hi Richie, thank you for taking the time to leave a review of Tenpin Ipswich. We are sorry to hear about the issues you were faced with during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review-Ipswich'. Please include as much detail as possible. We do hope to see you back again in the future, for a much better experience.
Take care,
Kirsty
Staff could be more animated and…
Staff could be more animated and welcome. It felt like we were a bit of an inconvenience to them.
2026年1月25日
Tenpin - Ipswich からの回答
Hi Chris, thank you for taking the time to review Tenpin Ipswich! We're sorry to hear that there had been issues with the service. We really appreciate your feedback and will ensure this is passed on. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Ipswich からの回答
Hi Chrissie, thank you for the brilliant 5* visit of Tenpin Ipswich! We are so pleased you had such a fun time and we really hope to welcome you back again for another 5* experience! Best wishes- Mel
Great place
Took our daughter for the first time for her first experience bowling. Food was good, and she loved it. We will be going back again!
2026年1月25日
Tenpin - Ipswich からの回答
Hi Jodie! Thank you for leaving Tenpin Ipswich a lovely 5* rating. We're glad you enjoyed your experience and that your daughter had a wonderful first time bowling! We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the future! Best wishes - Rosie
Bowling was good but food was…
Bowling was good but food was terrible!! Stay clear of food is my advice
2026年1月24日
Tenpin - Ipswich からの回答
Hello
Thanks for taking the time to leave a review for Tenpin Ipswich. We appreciate your feedback and are sorry to hear that the food was not satisfactory. We'll address this to improve our food quality. Hope to see you again for some more bowling fun. Best wishes - Clare
Good activity for teenagers
My daughter and her teenage friends really enjoyed their time bowling. The staff were friendly and helpful and it’s an affordable activity for the children to do. Plenty of free parking. Would definitely recommend.
2026年1月17日
Tenpin - Ipswich からの回答
Hi Elizabeth, thank you for leaving Tenpin Ipswich a fantastic 5* rating. We are so pleased to hear your daughter and her friends enjoyed their visit to us and that our staff had a positive impact on their visit. We hope to welcome you and them back again soon for more fun! Best wishes - Kaylee
Lovely evening out
Lovely evening out, only issue was they advertise brewdog on tap in the menu but only sell it in cans for the same price as a pint
2026年1月17日
Tenpin - Ipswich からの回答
Hi there,
Thank you for your lovely 4* review at Tenpin Ipswich! It's great to see you've had such a lovely evening on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Ipswich からの回答
Hi
We're so glad the children had a great time! Thank you for letting us know about their enjoyment; we appreciate it. Best wishes - Clare
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