Great atmosphere, clean lanes, music, sports, arcades I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Team were helpful, booking process was easy and location was great to get to. We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for th... もっと見る
企業が回答しました
Great experience. Staff were friendly and very helpful. Food and drinks were good too. Would definitely go back again.
企業が回答しました
Had a fabulous time one member of staff stood out to me her name was Chloe couldn’t do enough for us charming young lady
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
The Galaxy Centre, Bridge St, Luton, LU1 2NB, Luton, 英国
- 0333 034 6100
4.3
優良
18件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Luton からの回答
Hi Bakari,
Thank you for your fantastic 5* review at Tenpin Luton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great experience
Great experience. Staff were friendly and very helpful.
Food and drinks were good too. Would definitely go back again.
2026年5月27日
Tenpin - Luton からの回答
Hello customer 13,
Thank you for your fantastic 5-star review! We are so pleased you had a great experience and enjoyed our friendly staff, food, and drinks. We hope to see you again soon! All the best ~ Laura
It was awesome 🕶️
2026年5月20日
Tenpin - Luton からの回答
Hi Sophie, thank you for the lovely 5* rating of Tenpin Luton. We are delighted to hear that you had an awesome time. We hope to see you again soon for another 5* experience. Best wishes, Jade
Tenpin - Luton からの回答
Hi Kully, thank you for rating Tenpin Luton 5*! It's great to hear your child loved the bowling and laser tag. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Family fun
Not over crowded. Clean and tidy. Good security . No hassle. Need some more staff to speed service up
2026年5月13日
Tenpin - Luton からの回答
Hello Amanda,
Thank you for taking the time to rate Tenpin Luton 5 stars. We're happy you found our facilities clean, secure and not too busy. We appreciate your feedback regarding the speed of our service, and we'll consider adding more staff. All the best ~ Laura
value for money with the offer
2026年5月6日
Tenpin - Luton からの回答
Hi there, thank you so much for the 4* review of Tenpin Luton! We are pleased to hear you were happy with our pricing. We hope to welcome you again very soon. Best wishes, Jade
Great atmosphere
Great atmosphere, clean lanes, music, sports, arcades
I would change bringing meals to the lane as there is no where to put your food (table) (1 table split between 2 lanes with a divider wall separating it.we wanted out meals after bowling so we could sit at a table and actually enjoy the food.
We did say to have after bowling but the girls at the desk said no it just comes to the lane usually. (previously attended and they were happy to wait until we had finished bowling)
2026年5月6日
Tenpin - Luton からの回答
Hi Kiz, thank you for taking the time to leave a review of Tenpin Luton! We are so happy you had a great time and enjoyed the atmosphere on your recent visit! We also very much appreciate all of your feedback which will certainly be passed onto the team and we do hope you will visit us again soon for another great day out! Best wishes - Mel
Team were helpful
Team were helpful, booking process was easy and location was great to get to.
We weren't aware that there was a car park nearby, so will use that next time and unfortunately the ticket machine for the prizes broke but was quickly fixed by the team.
2026年4月15日
Tenpin - Luton からの回答
Hi Tia, thank you for rating Tenpin Luton 4*! We're so glad to hear this lovely positive feedback. It's great to hear the staff were able to quickly resolve the issue with the ticket machine. We can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Luton からの回答
Hello PV,
Thank you for taking the time to rate Tenpin Luton 4 stars. We are delighted to hear that you had a good experience at the venue. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Tenpin - Luton からの回答
Hi Elena. Thanks so much for rating Tenpin Luton 5*! We are really pleased to hear you had a great time. We hope to see you back soon. Best wishes, Jade
Tenpin - Luton からの回答
Hello Elena, what a wonderful 5* review of Tenpin Luton! We are so happy to see you daughter had a great time celebrating her birthday with us and we very much look forward to welcoming you back for another fun day out! Best wishes - Mel
Had a fabulous time one member of staff…
Had a fabulous time one member of staff stood out to me her name was Chloe couldn’t do enough for us charming young lady
2026年4月1日
Tenpin - Luton からの回答
Hi Tracey, what a brilliant 5* review of Tenpin Luton! We are so pleased you had the best time and we will be sure to pass your lovely feedback on! We look forward to seeing you again soon! Best wishes - Mel
Tenpin - Luton からの回答
Hi Shahid, what a brilliant 5* review of Tenpin Luton! We are so pleased you had a great time with your family and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Tenpin - Luton からの回答
Hi there
We're happy you enjoyed hanging out with your friend and appreciate that we offer a variety of games. Thank you for your positive feedback! Best wishes - Clare
Food was just about edible
Food was just about edible, burger buns were dry and more like toast, the chicken inside was again dry, waited 10 mins at the bar for drinks on 2 separate occasions without even an apology for the wait all in all poor quality of service providing a poor product
2026年3月13日
Tenpin - Luton からの回答
Hi there
We appreciate you sharing your experience. We're sorry the food wasn't up to standard and for the delays at the bar. We'll look into this to improve our service and food quality. We hope to offer you a better experience in the future. If you would like to speak to someone further about your experience, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Luton" and the details. Best wishes - Clare
Friendly staff nice and clean ordered…
Friendly staff nice and clean ordered food took a bit of time to come the brought out the wrong food then had to wait for correct food but overall very happy
2026年2月28日
Tenpin - Luton からの回答
Hi Kevin, thank you for the brilliant 5* rating! We're sorry that there had been a mix up with your food order but we're glad this was able to be resolved and that you enjoyed your visit. We hope to see you again soon! Best wishes - Adelaide
Laser Tag
It was excellent. Staff was friendly and the laser tag activity was fun. Only recommendation is to add safe zones in the bases to prevent spawn camping and make it so that if the tagger gets hit, they can't score points until they go back to their base and confirm their presence to avoid exploitations.
2026年1月27日
Tenpin - Luton からの回答
Hi, thank you for the brilliant 5* rating of Tenpin Luton. We are thrilled to hear that you had an excellent time at the laser tag. Your feedback is important to us and we will pass your comments on to the correct team. Hope to see you again soon for another 5* experience.
Take care,
Kirsty
great great great
2025年12月19日
Tenpin - Luton からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Luton! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
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