Ordered bowling for my kids 20% off food and drink had to pay full price drink gone flat wouldnt sort it out if you leave unatended e.g. see to kids or toliet you come back to empty table with no drin... もっと見る
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所在地
所在地を変更Unit 1, Harpurhey Shopping Centre, Rochdale Road, Harpurhey, Manchester, M9 4DH Harpurhey, GB
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Had a bowling session and other games with my daughter and got drinks and snacks. Great place to enjoy some time with family. staff is fine. Understand work is work and watch others get fun is frustr... もっと見る
企業が回答しました
Great to come to. Had a brilliant time with friends and fantastic offer for bowling! Lots of fun, very friendly and happy staff. Good location and easy parking that’s free when you put your registr... もっと見る
企業が回答しました
The bowling space was good and we enjoyed our games and the staff were very supportive. The only downside is the food.
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit 1, Harpurhey Shopping Centre, Rochdale Road, Harpurhey, Manchester, M9 4DH, Harpurhey, 英国
- 0333 034 6100
4.2
ほぼ満足
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The place is amazing for family fun
The place is amazing for family fun. Plenty of options for kids and adults. We had such a nice experience there.
2026年7月24日
Tenpin - Manchester - Harpurhey からの回答
Hi Ellen
Thank you so much for the wonderful 5-star rating! We are thrilled to hear that you and your family had such a nice experience and enjoyed the variety of options available for both kids and adults. We hope to see you all again soon! Best wishes - Clare
The manager is very rude
The manager is very rude. And one or two of the staff are ignorant..i go every Tuesday spend a lot but no more at that site
2026年7月29日
Tenpin - Manchester - Harpurhey からの回答
Hi Terry, thank you for taking the time to review Tenpin Harpurhey! We're sorry to hear that there had been issues with the service during your visit. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Harpurhey' and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Nice clean place quiet in the morning…
Nice clean place quiet in the morning reasonably priced
2026年7月22日
Tenpin - Manchester - Harpurhey からの回答
Hi Geraldine, thank you for the 4* review for Tenpin Harpurhey! We're so pleased to hear that you enjoyed the venue and the pricing. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Manchester - Harpurhey からの回答
Hi Lee, thank you so much for the wonderful 4* review of Tenpin Harpurhey! We are thrilled you had a great time with your children and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Very kind staff members, food included, plenty of fun!
Very kind staff members, good burgers included in the package, nice atmosphere, plenty of fun. Recommended for team building, couples, groups, or family activities.
2026年7月14日
Tenpin - Manchester - Harpurhey からの回答
Hi Raymond, thank you for the amazing 5* review for Tenpin Harpurhey! We're thrilled to hear that you had a fun visit and that you enjoyed the service, food and atmosphere. We look forward to seeing you again soon! Best wishes - Adelaide
Loads of staff just walking about doing…
Loads of staff just walking about doing nothing. Watching people at the bar and stood about talking in groups. Never going again. Also they was rude.
2026年7月1日
Tenpin - Manchester - Harpurhey からの回答
Hello Kelly
We're concerned to hear about your experience with our team. We would like you to email the details to customer.feedback@tenpin.co.uk so that we can discuss your experience with you. Best wishes - Clare
Customer service was top tier
Customer service was top tier. Aiden provided excellent service at the till.
2026年6月17日
Tenpin - Manchester - Harpurhey からの回答
Hi there, thank you so much for the excellent 5* review of Tenpin Harpurhey! We are really pleased to hear this lovely feedback regarding the customer service provided on your visit. We will be sure to pass your kind comments on. Best wishes, Jade
Bowling
Me and kids love coming here staff are very friendly and helpful. I always book online so fast service. Food is good and online deals are great aswell
2026年6月10日
Tenpin - Manchester - Harpurhey からの回答
Hi Staci, thank you for the excellent 5* review for Tenpin Harpurhey! We're so glad to hear that you enjoy visiting with your family and that our team provided a friendly and helpful service. We look forward to seeing you again soon! Best wishes - Adelaide
Good place for fun
Had a bowling session and other games with my daughter and got drinks and snacks. Great place to enjoy some time with family. staff is fine. Understand work is work and watch others get fun is frustrating, but staff should smile more and be more welcoming. Thumbs up anyway to the tall guy with dark skin at the counter who served us drinks being kind and smiling.
2026年6月9日
Tenpin - Manchester - Harpurhey からの回答
Hi Marina
We're glad you and your daughter enjoyed your time with us. We appreciate your feedback regarding our staff's demeanor and will certainly address this with our team. It's wonderful to hear about the positive interaction you had with one of our team members. Thank you for sharing your experience. Best wishes - Clare
staff all very helpful
2026年6月6日
Tenpin - Manchester - Harpurhey からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Harpurhey! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Place was inviting and friendly
We where a party of 5 played bowling had food and drinks
Went in the arcade
2026年6月10日
Tenpin - Manchester - Harpurhey からの回答
Hi Donna, thanks for leaving Tenpin Harpurhey a fantastic 5* rating and review! We're glad your group enjoyed bowling, food and arcade! We appreciate your positive feedback and hope to see you again in the future! Best wishes - Rosie
Tenpin - Manchester - Harpurhey からの回答
Hi Ian, thank you for your 5-star review! We're glad you enjoyed our new venue and found our team helpful. We hope to see you again soon! Best wishes - Rosie
A delightful experience
A delightful experience for my daughter's 10th birthday with friends. The staff were all so warm and hospitable. They had everything well planned plus balloons, the games, cutting the cake and really giving the girl's space to have a swell time. Thank you so much!
2026年5月29日
Tenpin - Manchester - Harpurhey からの回答
Hello Ibk,
Thank you for taking the time to rate Tenpin Manchester Harpurhey 5 stars. We are so happy to hear your daughter's birthday celebration was a delightful experience! We appreciate your kind words about our team and planning. We hope to see you again soon for another 5 star experience. All the best ~ Laura
Great to come to
Great to come to. Had a brilliant time with friends and fantastic offer for bowling!
Lots of fun, very friendly and happy staff. Good location and easy parking that’s free when you put your registration in. Loads to keep the kids entertained!
Have gone back and booked a party 🎈 definitely recommend 👍
2026年6月3日
Tenpin - Manchester - Harpurhey からの回答
Hi Sarah, thank you for the wonderful 5* review for Tenpin Harpurhey! We're so glad to hear that you had a brilliant time with friends and that you enjoyed our offers. We can't wait to see you again soon! Best wishes - Adelaide
Too expensive
2026年6月3日
Tenpin - Manchester - Harpurhey からの回答
Hello Sherry, Thank you for taking your time to leave us some feedback. We are sorry to hear that you found our location expensive. We do try to keep our rates as low as possible, we will pass your comments onto our team. We do hope to see you again soon. Many Thanks.
Not the greatest of experience
Not the greatest of experience, when paying as much as you do on bday party’s you expect it to be abit straight foward but no kids waited around fed up waiting for food, some kids had to leave before food was served
2026年5月27日
Tenpin - Manchester - Harpurhey からの回答
Hi Charmaine
We are truly sorry to hear about the issues with your birthday party experience. We understand your frustration regarding the food service and the children waiting. We are reviewing our procedures to prevent this from happening again. Please email customer.feedback@tenpin.co.uk with the details and use the subject "Review - Harpurhey" if you would like to discuss this with us. Best wishes - Clare
Great experience and friendly staff
Great experience and friendly staff. My daughter loved her party.
2026年5月20日
Tenpin - Manchester - Harpurhey からの回答
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us! We are pleased to hear that your daughter also enjoyed it. We do hope to see you again very soon. Many Thanks - Kimberley
Very good and lots to do
2026年4月8日
Tenpin - Manchester - Harpurhey からの回答
Hi there, thanks for leaving Tenpin Harpurhey a lovely 5* rating and review! We're glad to hear that you enjoyed your experience, and we appreciate your positive feedback! We hope to welcome you back again in the future! Best wishes - Rosie
All the staff were very friendly and…
All the staff were very friendly and went out their way to be very helpful
2026年5月13日
Tenpin - Manchester - Harpurhey からの回答
Hello Ms K Cavanagh,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars. We are so glad to hear that our staff were friendly and helpful during your visit. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Was well organised extremely clean
Was well organised extremely clean. The manager was constantly walking round cleaning and making sure things were in the correct place.
2026年5月6日
Tenpin - Manchester - Harpurhey からの回答
Hello Joanne,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars. We appreciate you taking the time to leave us a 5-star review! We are so glad to hear that you found our venue well-organized and exceptionally clean. It's great to know our team's efforts are noticed. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
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