It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... もっと見る
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The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... もっと見る
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We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
1 Grafton Gate East, MK9 1AH, Milton Keynes, 英国
- 0333 034 6100
4.1
ほぼ満足
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I think the young man that served my…
I think the young man that served my group was called James, he was very helpful and calm considering I was all over the place. I hope thats his name. I had a credit on my game for food under my name.
He is a credit to your company.
2026年8月20日
Tenpin - Milton Keynes からの回答
Hi Sam, thank you for taking the time to leave us a wonderful 5-star review of Tenpin Milton Keynes! We are so pleased to hear that you had such a positive experience and that one of our team members was so helpful and calm during your visit. We will be sure to pass on your kind words and we hope to see you again soon. Best wishes - Mel
Tenpin - Milton Keynes からの回答
Hi Peter, thank you for your 5* review of Tenpin Milton Keynes! This is what we like to hear. We can't wait to welcome you back again shortly! Best wishes-Leila
Great fun with the kids
Great fun with the kids. Friendly staff, clean facilities, good food for reasonable prices. No complaints
2026年8月20日
Tenpin - Milton Keynes からの回答
Hi Elle, thank you for leaving a 5* review of Tenpin Milton Keynes! It's wonderful to hear how much fun the children had on their recent visit and we look forward to welcoming you back again soon! Best wishes-Leila
Children had a great time bowling and…
Children had a great time bowling and playing in the arcade
2026年8月12日
Tenpin - Milton Keynes からの回答
Hi Ruwaisa, thank you for your fantastic 5-star review! We are so pleased to hear that your children had such a great time enjoying both the bowling and the arcade games. We hope to welcome you all back again very soon! Best wishes - Rosie
Was straightforward to book online
Was straightforward to book online, arrived on the day greeted by polite and friendly staff. Clean and very good atmosphere. We had an excellent time doing bowling, air hockey and pool. Look forward to doing it again.
2026年8月8日
Tenpin - Milton Keynes からの回答
Hi there, thank you for leaving a 5* review of Tenpin Milton Keynes! We're so glad to hear how simple you found the online booking process, how friendly you found our staff, and how much fun you had as a result, with bowling, air hockey and pool! See you again soon. Best wishes-Leila
Tenpin - Milton Keynes からの回答
Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had great fun at our Tenpin in Milton Keynes and where pleased with our customer service. We do hope to see you again soon. Many Thanks - Kimberley
We turned up early and were able to…
We turned up early and were able to change our start time which was good, we had the 1 hour plus free pizza deal unfortunately the pizza was very poor quality
2026年8月12日
Tenpin - Milton Keynes からの回答
Hi karen,
Thank you for your lovely 4* review at Tenpin Milton Keynes! We are delighted to hear that the site could accommodate your time change upon arrival. We love to hear all about it! However, we are very sorry to hear that you found the food wasn't up to standards. We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Summer holiday bowling
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were asked if we wanted any drinks etc which were brought upto our lane for us. Overall we had a very good experience the kids enjoyed the bowling and food we will definitely be going again soon.
2026年8月11日
Tenpin - Milton Keynes からの回答
Hi Andrew, thank you for the lovely 5* review for Tenpin Milton Keynes! We're so pleased to hear that you had a very good experience, and that you enjoyed the bowling, food, and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Waited forever to get to our bowling…
Waited forever to get to our bowling lane, then once we were there the ball returner was broken and the balls were getting stuck. A women came to test it by taking our turns and once they had fixed it they didn’t even offer to restart the game even though we had only had one go each. I brought a drink and the lady dropped it off so quick I couldn’t even ask for a straw.
2026年8月11日
Tenpin - Milton Keynes からの回答
Hi Bethany, firstly, thank you for leaving a review of Tenpin Milton Keynes. We are very sorry to hear about the long wait times to bowl, the issues with the lanes, and that the customer service did not meet your expectations. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Milton Keynes' for somebody to contact you regarding this. Best wishes-Leila
They stopped serving us alcohol when we…
They stopped serving us alcohol when we was doing nothing wrong
2026年8月8日
Tenpin - Milton Keynes からの回答
Hello Aaron,
Thank you for taking the time to rate Tenpin Milton Keynes 1 star. We are truly sorry to hear about your experience. We understand your frustration regarding the service you received. We hope that the rest of your visit was enjoyable and that we get the opportunity to welcome you back again soon. All the best ~ Laura
Bethany was very helpful with our…
Bethany was very helpful with our booking of two lanes. Very chatty and made us feel very welcome. They had no ice for the drinks yet a quick call resolved that problem
2026年8月12日
自発的なレビュー
Tenpin - Milton Keynes からの回答
Hi Philip, thank you for the 4* review for Tenpin Milton Keynes! We're glad to hear that our team were able to assist during your visit and resolve the issue with the ice for the drinks. We hope to welcome you back again soon! Best wishes - Adelaide
The manager was a star
The manager was a star. Our lane broke and we was relocated to another lane as soon as possible. Food was delicious. free game gesture for waiting was much appreciated. great place to visit
2026年8月6日
Tenpin - Milton Keynes からの回答
Hi Margaret
Thank you for your fantastic review! We're so pleased to hear that our team was able to quickly resolve the issue with your lane and that you enjoyed our delicious food. We truly appreciate your kind words and look forward to welcoming you back again soon! Best wishes - Clare
Tenpin - Milton Keynes からの回答
Hi David, thank you for your wonderful 5-star review of Tenpin Milton Keynes! We're so happy to hear that you enjoyed the service and that the children loved the atmosphere during your visit and we hope to see you all again soon! Best wishes - Mel
Good karaoke
The staff were friendly and explained how the karaoke machine worked, my only dislike was that our timer was going during the explanation on how to use the karaoke machine
2026年7月29日
Tenpin - Milton Keynes からの回答
Hi Bradley, thank you for your 4-star rating of Tenpin Milton Keynes! We are so pleased you had a good time and found our team friendly and we appreciate your feedback regarding the karaoke machine explanation time. We will be certain to share your feedback with the team for future improvements and we very much hope to welcome you back again soon! Best wishes - Mel
Birthday party
From booking to the end of the party everything was so easy. We had Reuben helping us and she was great! (Milton Keynes branch)
The kids pizzas were slight overdone.
I’d recommend you for kids party.
2026年8月6日
Tenpin - Milton Keynes からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you found the full experience with us easy! We are pleased to hear that the birthday party ran smoothly and everyone enjoyed it. We will pass your comments onto our team regarding the pizzas. We do hope to see you again soon. Best Wishes - Kimberley
They half fill your glass with ice to…
They half fill your glass with ice to give you less drink.
When you point it out that there is half a glass of ice left after you’ve had your drink they brush it off as normal.
2026年8月6日
Tenpin - Milton Keynes からの回答
Hi Kaylea, thank you for taking the time to leave a review of Tenpin Milton Keynes. We are sorry to hear about the issues you were faced with during your recent visit. We will ensure your feedback is passed on to the correct team for future improvement. We hope to welcome you again for a much better experience.
Take care,
Kirsty
All ready for us on arrival
All ready for us on arrival, food was good. All facilities good. Staff friendly and helpful 😊
2026年8月6日
Tenpin - Milton Keynes からの回答
Hi Kim
We're so pleased to hear you had such a great visit! It's wonderful that everything was ready for your arrival, and you enjoyed the food and facilities. We appreciate your kind words about our friendly and helpful team. We hope to welcome you back again soon! Best wishes - Clare
So fun!!
It was a fun experience. One improvement you can do would be to have a screen on the top of the bowling lanes.
2026年8月6日
Tenpin - Milton Keynes からの回答
Hi Dhanashri, thank you for your 4* review of Tenpin Milton Keynes! It's wonderful to hear how much fun you had on your recent visit and we appreciate the honest feedback regarding a screen on top of the lanes. We will ensure that this is passed across to the relevant team for future improvements to be made. We can't wait to see you again soon! Best wishes-Leila
Great atmosphere
Great atmosphere, and really competitive pricing for 2 games bowling for our family of 6! AND free parking
2026年8月6日
Tenpin - Milton Keynes からの回答
Hi Laura, thank you for your 5* review of Tenpin Milton Keynes! It's lovely to hear how much you enjoyed the atmosphere and how convenient you found the pricing and free parking. We look forward to welcoming you back again soon! Best wishes-Leila
The staff were very polite and…
The staff were very polite and engaging. We booked the bowl and burger for the kids. The food came out straight away, made me think how long it had been ready for, the burgers were very dry and two out of the five children couldn't eat them. The lanes are good, you can take a photo of each player to show when they bowl. Overall food value for money.
You could play on the arcades using cash or card without needing to load a games card, which is much better.
2026年7月29日
Tenpin - Milton Keynes からの回答
Hi Sara, thank you for the 4* review of Tenpin Milton Keynes! We appreciate you taking the time to share your feedback. It's great to hear that our staff were polite and engaging, and that you enjoyed the arcade facilities. However, we are very sorry to hear that your food fell short of our usual high standard! We will certainly pass this on to the team for future improvements and we very much hope to welcome you back again soon! Best wishes - Mel
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