The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to peo... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Overall a great experience, we booked for a party. Communications could have been a little better - we were told what lane we were to play on and confirmed our food order but after then it felt... もっと見る
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Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... もっと見る
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We booked the 1hr of bowling and a pizza for £40 which was just enough time for a family of 4 to have two games. We stayed after for more food and a drink (all reasonably priced) and the kids were abl... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, 英国
- 0333 034 6100
4.2
ほぼ満足
148件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great price
Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal
2026年6月3日
Tenpin - Nottingham からの回答
Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare
Tenpin - Nottingham からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The manageress I think her name was…
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to people is patronising and rude and I have written a formal complaint to head office, it’s also expensive 40 pounds for me and my son to play for 2 games and a frozen pizza? I won’t be returning due to the rudeness of people in charge. I think it was Anna was her name but I’m unsure
2026年6月3日
Tenpin - Nottingham からの回答
Hi Paul, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the service and the food during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide
Absolutely chucking and awful venue
Member of staff called me stupid, the staff where so disrespectful towards us, tried to complain to people higher up but what a surprise no return call was ever made, no longer surprised why people go to discobowl in town half the price of tenpin and staff are so much more polite and there’s more stuff to do before and after bowling
2026年6月3日
Tenpin - Nottingham からの回答
Hi Samantha, thank you for leaving feedback for Tenpin Nottingham. We are very sorry to hear your visit to us was not up to our usual high standards and that you haven't heard back from the team. If you would like to chase your complaint, please get back in touch with our team over the phone so we can chase this for you. Once again, we are very sorry to hear this and we hope you might consider visiting us again in the future. Best wishes - Kaylee
It was a Monday day time so pretty…
It was a Monday day time so pretty quiet, lane was ready on arrival, had pizza hotdog and chips which was good and hot, did arcade after bowling which was fun. Good trip out.
2026年6月3日
Tenpin - Nottingham からの回答
Hi Keira, thank you for the fab 5* review for Tenpin Nottingham! We're delighted to hear that you had a fun visit, that you were able to quickly begin your bowling games, and that you enjoyed the food and activities. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Nottingham からの回答
Hi Sandra, thank you for rating Tenpin Nottingham 5*! We're so pleased to hear the booking process was easy and that your grandchildren enjoyed their game, drink and pizza! We can't wait to welcome you again soon. Best wishes, Jade
Tenpin - Nottingham からの回答
Hi Ken, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had a great time and loved the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Great time out
We had a great time. Perfect place for a red hot day. Lovely and cool 😎. Half price Tuesday makes it an affordable place to go.
2026年5月27日
Tenpin - Nottingham からの回答
Hi Katherine, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're so glad you had a great time and found our place perfectly cool on a hot day! It's wonderful to hear you enjoyed our half-price Tuesday offer. Thank you for your excellent feedback! Best wishes - Rosie
Great pool tables and employees are…
Great pool tables and employees are happy to help when something goes wrong
2026年5月27日
Tenpin - Nottingham からの回答
Hi Brandon
We're thrilled you enjoyed our pool tables and found our team helpful. Thank you for your kind words! Best wishes - Clare
A good and reasonably priced place to have some fun
The place was mostly empty so the service was very quick. We had two games with burgers and fries. The food was warm and tasty. We have done this before and will do it again. Afterwards, we had fun playing some of the machines as well. A good day was had by all.
2026年5月22日
Tenpin - Nottingham からの回答
Hi Jo
We are so happy to hear you enjoyed your visit and that the food was tasty! We're glad you had fun with the machines too. We look forward to welcoming you back again soon! Best wishes - Clare
Drinks and food were very affordable…
Drinks and food were very affordable and so was the arcades which was great. However yesterday was around 30 degrees and there was no air conditioning which made it hard to enjoy the bowling especially with 2 young children who were becoming very agitated with the heat.
2026年5月27日
Tenpin - Nottingham からの回答
Hi Marcus,
Thank you for your 2* review at Tenpin Nottingham! We are very sorry you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon! Best wishes- Steph
Only one member of staff doing check in…
Only one member of staff doing check in - meant a significant delay. Otherwise a good experience but went very quickly
2026年5月20日
Tenpin - Nottingham からの回答
Hi John, thank you for rating Tenpin Nottingham 4*! We're sorry to hear of the delay you experienced when you visited. However, we are glad to hear that it was a good experience overall. We hope to see you again soon. Best wishes, Jade
Tenpin - Nottingham からの回答
Hello, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had such an enjoyable visit and we really hope to see you again soon for some more bowling fun! Best wishes - Mel
They brang the wrong order to our lane…
They brang the wrong order to our lane but they were quick to sort it out
2026年5月20日
Tenpin - Nottingham からの回答
Hello, thank you for the review of Tenpin Nottingham! We are sorry to hear your food order was incorrect, however, we are pleased to hear this was resolved quickly! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Fun for everyone
We booked the 1hr of bowling and a pizza for £40 which was just enough time for a family of 4 to have two games. We stayed after for more food and a drink (all reasonably priced) and the kids were able to go into the karaoke room for an hour at a reasonable price. We’ve been here for the escape room and laser tag before including for parties and have always had a good time. The kids love that there is the arcade too which we have always included in their parties. I’d say it’s a really good place to have a day out with the kids when the weather isn’t so great outside.
2026年4月8日
Tenpin - Nottingham からの回答
Hello Victoria, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Nottingham. We are so pleased to hear that you enjoyed our deal! We do hope to see you again soon for soon. Many Thanks - Kimberley
Staff were friendly and helpful
Staff were friendly and helpful. It was my first time there with my granddaughter. Online booking was easy too. Good parking
2026年5月20日
Tenpin - Nottingham からの回答
Hello Margaret, Thank you for taking your time to leave us a great 5* review for our Tenpin in Nottingham. We are so pleased to hear that you had a great time with us and found our team great too! We are also pleased to hear that you found our booking system easy to us and parking easy on your arrival. We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Nottingham からの回答
Hello, Thank you for taking your time to leave us an amazing 5* review. We are thrilled to hear that you had a great time at our Tenpin in Nottingham and found our staff friendly too. We do hope to see you again very soon. Many Thanks - Kimberley
Arrived for our session.Arrived for our session. Sent to lane 7. Lane was not ready for us at all. Baby highchair still there,disabled ramp still there causing a trip hazard. Crisp and rubbish still
Arrived for our session.
Sent to lane 7.
Lane was not ready for us at all.
Baby highchair still there,disabled ramp still there causing a trip hazard.
Crisp and rubbish still about.
Had to gwt my son to move said items!
2026年5月19日
Tenpin - Nottingham からの回答
Hello Sinead, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Nottingham. We are sorry to hear that your bowling lane was not ready on your arrival. We will pass your feedback onto our team. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley
Overall a great experience
Overall a great experience, we booked for a party.
Communications could have been a little better - we were told what lane we were to play on and confirmed our food order but after then it felt communications lack a little customer service.
It would have been good to be told when the food was coming, when the best time would be to do the cake.
also felt that as there were multiple parties the host stayed at lane one and didn’t engage with the parties further down.
Kids however had a great time.
2026年5月20日
Tenpin - Nottingham からの回答
Hi Donna, thank you for taking the time to leave a lovely 4* review of Tenpin Nottingham! We are so pleased the children enjoyed the party and we take on board all of your feedback which we will be certain to pass onto the team for future improvements! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
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