Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.
企業が回答しました
Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe. To improve the balls could be cleaner (they felt a bit sticky).
企業が回答しました
The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, 英国
- 0333 034 6100
4.3
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The venue
The venue, staff are excellent. The pizza was not good quality, they've changed the bases to cheaper premade and for £11 each not great, think cheapest supermarket option you can buy. The bowling balls need to be replaced they're all pretty damaged now.
2026年7月7日
Tenpin - Nottingham からの回答
Hi Racheal, thank you very much for the 4* review of Tenpin Nottingham! We are so pleased you had a great time with excellent customer service. However, we are very sorry to hear that some of your visit was not as enjoyable as we would have liked! Your feedback is so important to us so please be assured all will be passed on for future improvements! In the meantime, we do hope you will still visit us in the future and we look forward to welcoming you back soon! Best wishes - Mel
The birthday party was amazing
The birthday party was amazing. The kids loved it and it was great value for money
2026年6月28日
Tenpin - Nottingham からの回答
Hi Sarah thank you so much for this amazing 5* review of Tenpin Nottingham! We are delighted that the birthday party was amazing and that the kids loved it! We appreciate your comments on our pricing too. We can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Nottingham からの回答
Hi Simon
We are pleased to hear that you had a great night out. thank you for the feedback and the wonderful 5* rating. We hope to see you back soon. Best wishes - Clare
Staff was very helpful
Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly because the music was more louder
2026年6月17日
Tenpin - Nottingham からの回答
Hi Stanley
We are happy you enjoyed your games and found our staff helpful. We are sorry the birthday announcement was difficult to hear. We will address the music volume to ensure announcements are clear in the future. Hope to see you soon. Best wishes - Clare
The staff and service they provided was…
The staff and service they provided was really amazing. Really helpful.
We always have a great time bowling here.
2026年6月12日
Tenpin - Nottingham からの回答
Hi Paul, thank you for leaving Tenpin Nottingham a fantastic 5* rating! We're so glad to hear you consistently have a great time bowling with us and appreciate your kind words about our staff. We look forward to seeing you again soon! Best wishes - Rosie
Tenpin - Nottingham からの回答
Hi there,
Thank you for your lovely 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Easy to book
Easy to book, great atmosphere and great service. Our youth group thoroughly enjoyed their evening.
2026年6月10日
Tenpin - Nottingham からの回答
Hi Stephanie, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are thrilled you had such a great time, found our booking process easy and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel
Great price
Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal
2026年6月3日
Tenpin - Nottingham からの回答
Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare
Tenpin - Nottingham からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The manageress I think her name was…
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to people is patronising and rude and I have written a formal complaint to head office, it’s also expensive 40 pounds for me and my son to play for 2 games and a frozen pizza? I won’t be returning due to the rudeness of people in charge. I think it was Anna was her name but I’m unsure
2026年6月3日
Tenpin - Nottingham からの回答
Hi Paul, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the service and the food during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide
Absolutely chucking and awful venue
Member of staff called me stupid, the staff where so disrespectful towards us, tried to complain to people higher up but what a surprise no return call was ever made, no longer surprised why people go to discobowl in town half the price of tenpin and staff are so much more polite and there’s more stuff to do before and after bowling
2026年6月3日
Tenpin - Nottingham からの回答
Hi Samantha, thank you for leaving feedback for Tenpin Nottingham. We are very sorry to hear your visit to us was not up to our usual high standards and that you haven't heard back from the team. If you would like to chase your complaint, please get back in touch with our team over the phone so we can chase this for you. Once again, we are very sorry to hear this and we hope you might consider visiting us again in the future. Best wishes - Kaylee
It was a Monday day time so pretty…
It was a Monday day time so pretty quiet, lane was ready on arrival, had pizza hotdog and chips which was good and hot, did arcade after bowling which was fun. Good trip out.
2026年6月3日
Tenpin - Nottingham からの回答
Hi Keira, thank you for the fab 5* review for Tenpin Nottingham! We're delighted to hear that you had a fun visit, that you were able to quickly begin your bowling games, and that you enjoyed the food and activities. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Nottingham からの回答
Hi Sandra, thank you for rating Tenpin Nottingham 5*! We're so pleased to hear the booking process was easy and that your grandchildren enjoyed their game, drink and pizza! We can't wait to welcome you again soon. Best wishes, Jade
Tenpin - Nottingham からの回答
Hi Ken, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had a great time and loved the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Great time out
We had a great time. Perfect place for a red hot day. Lovely and cool 😎. Half price Tuesday makes it an affordable place to go.
2026年5月27日
Tenpin - Nottingham からの回答
Hi Katherine, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're so glad you had a great time and found our place perfectly cool on a hot day! It's wonderful to hear you enjoyed our half-price Tuesday offer. Thank you for your excellent feedback! Best wishes - Rosie
Great pool tables and employees are…
Great pool tables and employees are happy to help when something goes wrong
2026年5月27日
Tenpin - Nottingham からの回答
Hi Brandon
We're thrilled you enjoyed our pool tables and found our team helpful. Thank you for your kind words! Best wishes - Clare
A good and reasonably priced place to have some fun
The place was mostly empty so the service was very quick. We had two games with burgers and fries. The food was warm and tasty. We have done this before and will do it again. Afterwards, we had fun playing some of the machines as well. A good day was had by all.
2026年5月22日
Tenpin - Nottingham からの回答
Hi Jo
We are so happy to hear you enjoyed your visit and that the food was tasty! We're glad you had fun with the machines too. We look forward to welcoming you back again soon! Best wishes - Clare
Drinks and food were very affordable…
Drinks and food were very affordable and so was the arcades which was great. However yesterday was around 30 degrees and there was no air conditioning which made it hard to enjoy the bowling especially with 2 young children who were becoming very agitated with the heat.
2026年5月27日
Tenpin - Nottingham からの回答
Hi Marcus,
Thank you for your 2* review at Tenpin Nottingham! We are very sorry you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon! Best wishes- Steph
Only one member of staff doing check in…
Only one member of staff doing check in - meant a significant delay. Otherwise a good experience but went very quickly
2026年5月20日
Tenpin - Nottingham からの回答
Hi John, thank you for rating Tenpin Nottingham 4*! We're sorry to hear of the delay you experienced when you visited. However, we are glad to hear that it was a good experience overall. We hope to see you again soon. Best wishes, Jade
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