Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update. Sound quality decent though. The 2 stars... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... もっと見る
企業が回答しました
The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... もっと見る
企業が回答しました
Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, 英国
- 0333 034 6100
4.3
優良
199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic Activity
Easy booking and checking process. Attentive staff and quick response to all orders in the Lanes
2026年7月7日
Tenpin - Nottingham からの回答
Hi Dean, thank you for the lovely 5* rating and review of Tenpin Nottingham. We are so pleased to hear that your booking and check-in process was easy, and that our staff were attentive and quick to respond. We hope to see you again soon!
Take care,
Kirsty
The escape room was great my daughter…
The escape room was great my daughter and her friends loved it. And the karaoke room was great there was so many extra touches really made it great.
2026年7月5日
Tenpin - Nottingham からの回答
Hi Suzanna, thank you for the lovely 5* rating of Tenpin Nottingham. It's great to hear that you had an enjoyable experience and were able to take part in multiple activities. Hope to see you again soon!
Take care,
Kirsty
Really attentive and friendly staff
Really attentive and friendly staff. Kids loved changing their pictures and names on the lane 😂 Area clean and nice atmosphere. Staff were quick to respond to a problem on the lane when a ball got stuck and great to be able to order food and drinks to the lane! Our daughter's friend hurt her finger and staff were really helpful. Would def return. Great experience!
2026年7月7日
Tenpin - Nottingham からの回答
Hello, thank you very much for the wonderful 5* review of Tenpin Nottingham! We are really happy to see you all had a great time and found our team super friendly and we hope to welcome you all back again soon for another 5* experience! Best wishes - Mel
We had a good time
We had a good time . Apart from the horrendous disgusting smell from the ladies toilet. I tried twice to go in but couldn't because of the smell . So I had to wait till i left .
2026年7月7日
Tenpin - Nottingham からの回答
Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We are pleased to see you had a good time but we are very sorry to hear that the female toilets were not at our usual high standard! Your feedback will be sent to the relevant team to ensure improvements are met and in the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
The venue
The venue, staff are excellent. The pizza was not good quality, they've changed the bases to cheaper premade and for £11 each not great, think cheapest supermarket option you can buy. The bowling balls need to be replaced they're all pretty damaged now.
2026年7月7日
Tenpin - Nottingham からの回答
Hi Racheal, thank you very much for the 4* review of Tenpin Nottingham! We are so pleased you had a great time with excellent customer service. However, we are very sorry to hear that some of your visit was not as enjoyable as we would have liked! Your feedback is so important to us so please be assured all will be passed on for future improvements! In the meantime, we do hope you will still visit us in the future and we look forward to welcoming you back soon! Best wishes - Mel
The birthday party was amazing
The birthday party was amazing. The kids loved it and it was great value for money
2026年6月28日
Tenpin - Nottingham からの回答
Hi Sarah thank you so much for this amazing 5* review of Tenpin Nottingham! We are delighted that the birthday party was amazing and that the kids loved it! We appreciate your comments on our pricing too. We can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Nottingham からの回答
Hi Simon
We are pleased to hear that you had a great night out. thank you for the feedback and the wonderful 5* rating. We hope to see you back soon. Best wishes - Clare
Staff was very helpful
Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly because the music was more louder
2026年6月17日
Tenpin - Nottingham からの回答
Hi Stanley
We are happy you enjoyed your games and found our staff helpful. We are sorry the birthday announcement was difficult to hear. We will address the music volume to ensure announcements are clear in the future. Hope to see you soon. Best wishes - Clare
The staff and service they provided was…
The staff and service they provided was really amazing. Really helpful.
We always have a great time bowling here.
2026年6月12日
Tenpin - Nottingham からの回答
Hi Paul, thank you for leaving Tenpin Nottingham a fantastic 5* rating! We're so glad to hear you consistently have a great time bowling with us and appreciate your kind words about our staff. We look forward to seeing you again soon! Best wishes - Rosie
Tenpin - Nottingham からの回答
Hi there,
Thank you for your lovely 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Easy to book
Easy to book, great atmosphere and great service. Our youth group thoroughly enjoyed their evening.
2026年6月10日
Tenpin - Nottingham からの回答
Hi Stephanie, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are thrilled you had such a great time, found our booking process easy and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel
Great price
Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal
2026年6月3日
Tenpin - Nottingham からの回答
Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare
Tenpin - Nottingham からの回答
Hi there,
Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The manageress I think her name was…
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to people is patronising and rude and I have written a formal complaint to head office, it’s also expensive 40 pounds for me and my son to play for 2 games and a frozen pizza? I won’t be returning due to the rudeness of people in charge. I think it was Anna was her name but I’m unsure
2026年6月3日
Tenpin - Nottingham からの回答
Hi Paul, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the service and the food during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide
Absolutely chucking and awful venue
Member of staff called me stupid, the staff where so disrespectful towards us, tried to complain to people higher up but what a surprise no return call was ever made, no longer surprised why people go to discobowl in town half the price of tenpin and staff are so much more polite and there’s more stuff to do before and after bowling
2026年6月3日
Tenpin - Nottingham からの回答
Hi Samantha, thank you for leaving feedback for Tenpin Nottingham. We are very sorry to hear your visit to us was not up to our usual high standards and that you haven't heard back from the team. If you would like to chase your complaint, please get back in touch with our team over the phone so we can chase this for you. Once again, we are very sorry to hear this and we hope you might consider visiting us again in the future. Best wishes - Kaylee
It was a Monday day time so pretty…
It was a Monday day time so pretty quiet, lane was ready on arrival, had pizza hotdog and chips which was good and hot, did arcade after bowling which was fun. Good trip out.
2026年6月3日
Tenpin - Nottingham からの回答
Hi Keira, thank you for the fab 5* review for Tenpin Nottingham! We're delighted to hear that you had a fun visit, that you were able to quickly begin your bowling games, and that you enjoyed the food and activities. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Nottingham からの回答
Hi Sandra, thank you for rating Tenpin Nottingham 5*! We're so pleased to hear the booking process was easy and that your grandchildren enjoyed their game, drink and pizza! We can't wait to welcome you again soon. Best wishes, Jade
Tenpin - Nottingham からの回答
Hi Ken, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had a great time and loved the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Great time out
We had a great time. Perfect place for a red hot day. Lovely and cool 😎. Half price Tuesday makes it an affordable place to go.
2026年5月27日
Tenpin - Nottingham からの回答
Hi Katherine, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're so glad you had a great time and found our place perfectly cool on a hot day! It's wonderful to hear you enjoyed our half-price Tuesday offer. Thank you for your excellent feedback! Best wishes - Rosie
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