Didnt like confusion over booking and discount code Didnt like attitude of staff, total lack of interest Didnt like having to wait 10 minutes to order drink Liked the new look environment
企業が回答しました
所在地
所在地を変更Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
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Every thing looked like it was tired and in desperate need of a refresh alleys bowed bowels with bits missing etc Pool tables not in good condition etc still had a good time but just missing expectat... もっと見る
企業が回答しました
We celebrated my son’s 10th birthday at Tenpin and had such a fantastic time. It was a brilliant day with family and friends all joining in, and there was something for everyone to enjoy. The b... もっと見る
企業が回答しました
Lovely friendly team .. nice and clean have four children everything so expensive, but go on a Tuesday with drinks half price well worth it ..
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, 英国
- 0333 034 6100
4.1
ほぼ満足
110件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Rochdale からの回答
Hi Michael, thank you for your 5* review of Tenpin Rochdale! It's wonderful to hear that your son had a great time with us. We look forward to welcoming you back again soon. Best wishes-Leila
great fun and good company
2026年7月29日
Tenpin - Rochdale からの回答
Hi Peter, thank you so much for the 5* rating and review of Tenpin Rochdale. We're thrilled to hear you had great fun and enjoyed the company. We hope to see you again for another 5* experience.
Take care,
Kirsty
Lovely friendly team .
Lovely friendly team .. nice and clean have four children everything so expensive, but go on a Tuesday with drinks half price well worth it ..
2026年7月29日
Tenpin - Rochdale からの回答
Hi Jenney, thank you very much for the fabulous 5* review of Tenpin Rochdale! We are so pleased the best time was had and you got to take advantage of our brilliant Tenpin Tuesday deal and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Rochdale からの回答
Hi Akhra
We appreciate your feedback and understand that it can be challenging when our lanes are busy. We are always working to improve traffic flow. Best wishes - Clare
Due to early booking
Due to early booking , quieter than normal , easy to check in, staff always friendly and helpful .
2026年7月29日
Tenpin - Rochdale からの回答
Hi Julie, thank you for your 5* review of Tenpin Rochdale! It's lovely to hear that you found your visit convenient and that you found our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes-Leila
environment great atmosphere spotless…
environment great atmosphere spotless first rate facilitys
2026年7月22日
Tenpin - Rochdale からの回答
Hello Susan,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We're so happy to hear you enjoyed the great atmosphere and found our facilities spotless! Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura
Tenpin - Rochdale からの回答
Hi Rachel, thank you so much for this awesome 5* review of Tenpin Rochdale! We are delighted that you had a great experience with us! We can't wait to welcome you again soon. Best wishes, Jade
Didnt like confusion over booking and…
Didnt like confusion over booking and discount code
Didnt like attitude of staff, total lack of interest
Didnt like having to wait 10 minutes to order drink
Liked the new look environment
2026年7月22日
Tenpin - Rochdale からの回答
Hi Sue, thank you for taking the time to leave a rating and review of Tenpin Rochdale. We're sorry for any disappointment caused at your recent visit. However, we are pleased to hear that you liked the look of the venue. We will be sure to pass your valuable feedback on and we hope to see you again. Best wishes, Jade
Tenpin - Rochdale からの回答
Hey Jane, thank you for the amazing 5* rating and review of Tenpin Rochdale. We're thrilled to hear that you had a great time and enjoyed the food. We appreciate your kind words!
Take care,
Kirsty
Tenpin - Rochdale からの回答
Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Rochdale! We do hope to see you again very soon. Many Thanks - Kimberley
I booked for my daughter’s 9th…
I booked for my daughter’s 9th birthday. There was myself and 4 children in total. As we arrived early, I told the children they could go in the arcade part first. One of the girls just asked for 10ps as she loved the 10p dropper machines. The one she had picked had a prize of a £5 note, near the edge. She eventually won it but only for it to fall in a different shoot. We asked a member of staff for help but we were told it was because we banged on the machine. Not one of us did. Then are game of bowling was ready. The booth had been left with the previous players waste, no one had moved it. We had opted for the 1 game with food. This should have been 4 children’s meals and one adult meal, there was no difference at all. The girls had won over 600 tickets from various arcade games, as we went to redeem them, both ticket machines were not working and we spent around 5 minutes waiting for staff to help. The only staff member that seemed to be smiling and happy to help was the lady who checked us in for the bowling game. Other than that it wasn’t a great experience.
2026年7月7日
Tenpin - Rochdale からの回答
Hello Millie, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are very disappointed to hear your recent experience with us was not as enjoyable as we would have liked! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be sent to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale' Best wishes - Mel
Got sorted with our lane and drinks…
Got sorted with our lane and drinks quickly. We set the lane up wrong but they quickly sorted it for us.
2026年7月7日
Tenpin - Rochdale からの回答
Hi Guy, what a fabulous 5* review of Tenpin Rochdale! We are thrilled you had the best time and any issues were resolved quickly and we can't wait to welcome you back again soon! Best wishes - Mel
Had a great time with friends making…
Had a great time with friends making the most of your new facilities, bowling, interactive darts, then Karaoke. Highly recommend
2026年7月1日
Tenpin - Rochdale からの回答
Hi there, thank you so much for rating Tenpin Rochdale 5*! We're so happy to hear that you had a great time with friends and were able to take advantage of our amazing facilities! We hope to see you again soon. Best wishes, Jade
Lovely staff
Lovely staff, very helpful.
Food could be better if offered halal options.
Lots of fun and great for parking.
2026年6月24日
Tenpin - Rochdale からの回答
Hi Shaz,
Thank you for your fantastic 5* review at Tenpin Rochdale! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Filthy
Expensive
Filthy
No one cleaned down the tables
Too many balls on the racks and they fell off at one point. Luckily not on any toes this time.
Just clean it down after each session!
2026年6月24日
Tenpin - Rochdale からの回答
Hi Liz, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are really disappointed to hear your recent visit was not as much fun as we would have liked. Your feedback is extremely important to us as this helps us to make changes/improvements where needed so please assured all will be forwarded to the team! In the meantime, we would advise taking a look at the deal section on our website here https://www.tenpin.co.uk/deals/ for some fabulous deals we have throughout the week and we really hope you will still consider visiting us again in the future! Best wishes - Mel
It was nice quiet time to go the staff…
It was nice quiet time to go the staff was very helpful.
2026年6月24日
Tenpin - Rochdale からの回答
Hi Nicola, thank you for the wonderful 5* review of Tenpin Rochdale! We are so pleased you had a great time with us and found our team super helpful and we can't wait to see you again soon! Best wishes - Mel
It so amazing love playing bowling…
It so amazing love playing bowling there and the food is lovely
2026年6月24日
Tenpin - Rochdale からの回答
Hi Alicia, thank you very much for the wonderful 5* review of Tenpin Rochdale! We are really happy to see the best time was had and you also got to sample some of the fab food we have on offer and we look forward to welcoming you back again soon! Best wishes - Mel
Every thing looked like it was tired…
Every thing looked like it was tired and in desperate need of a refresh alleys bowed bowels with bits missing etc
Pool tables not in good condition etc still had a good time but just missing expectations
2026年6月17日
Tenpin - Rochdale からの回答
Hi Duncan,
Thank you for your 3* review at Tenpin Rochdale! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
Everything went smoothly on time
Everything went smoothly on time. Staff were really helpful and process was.pretty smooth.
2026年6月10日
Tenpin - Rochdale からの回答
Hi Anjana
Thank you for your wonderful 5-star review! We are so pleased everything went smoothly and our staff were helpful. Best wishes - Clare
Really enjoyed the new look and the new…
Really enjoyed the new look and the new activities available, we did bowling this time but are looking at the escape rooms to go to one day, we enjoyed the atmosphere and the new bowling areas are comfortable will definitely be rebooking to come again
2026年6月6日
Tenpin - Rochdale からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Rochdale! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
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