Great trip with our Youth group, staff were friendly, patient and helpful from the moment we walked in, and the àctivities were fun and well run.
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I'd booked for my daughter's birthday with her friend and when she got the the staff member was rude as she needed an adult which it doesn't state when booking
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Fantastic results from the manager on duty that day. We had an issue with the bumpers for the kids as one wouldnt come up due to a break. Thankfully the manager was brilliant. She moved us to a differ... もっと見る
企業が回答しました
Have been many times since it opened - provides great value for money for activities and drinks. Staff are helpful and pleasant. Can book easily online or by walking in. Usually some good deals... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
1-13 Angel Street, Sheffield, S3 8LN, Sheffield, 英国
- 0333 034 6100
3.9
ほぼ満足
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Laser party
Son went to a laser party here whilst was well received by all. During this time we also played on some of the games in the arcade. Looks a great set up and would come back to try some of the other games soon.
2026年5月31日
Tenpin - Sheffield からの回答
Hi Donna, thank you for the lovely 4* review for Tenpin Sheffield! It's great to hear that everyone enjoyed the laser tag party and our other fun activities. We look forward to seeing you again soon! Best wishes - Adelaide
Had a great experience!
Had a great experience! Quinn was phenomenal and made our experience all the much better! 10/10 would recommend the escape rooms!
2026年6月3日
Tenpin - Sheffield からの回答
Hello Kye, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin at Sheffield! We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
We went for birthday and really enjoy…
We went for birthday and really enjoy it . Played golf and an escape game .
2026年6月3日
Tenpin - Sheffield からの回答
Hi Drob, thank you for leaving Tenpin Sheffield a lovely 5* rating and review! We're so glad you enjoyed celebrating with us! We hope to see you again soon for more fun. Best wishes - Rosie
Great trip with our Youth group
Great trip with our Youth group, staff were friendly, patient and helpful from the moment we walked in, and the àctivities were fun and well run.
2026年5月27日
Tenpin - Sheffield からの回答
Hi Graham
Thank you for your fantastic 5-star review! We are so pleased to hear your youth group had a great time and found our team friendly and helpful. We hope to see you all again soon! Best wishes - Clare
Great party for 7 year old at…
Great party for 7 year old at Sheffield. Helpful hosts and very attentive to recurrent requests for more jugs of squash!
Kids enjoyed the party and food. Thanks
2026年6月3日
Tenpin - Sheffield からの回答
Hello Sophie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear the children loved the party with us. We will pass your lovely comments onto our team! We do hope to see you again very soon. Many Thanks - Kimberley
I'd booked for my daughter's birthday…
I'd booked for my daughter's birthday with her friend and when she got the the staff member was rude as she needed an adult which it doesn't state when booking
2026年6月3日
Tenpin - Sheffield からの回答
Hi Phillip, thank you for taking the time to review Tenpin Sheffield. We are very sorry to hear that there had been issues during your recent visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Sheffield' and we can pass this on to be looked into. Best wishes - Adelaide
Its always a nice time anytime I visit…
Its always a nice time anytime I visit Tenpin but the toilets are ridiculous, I must say but other than that. Its a pleasure
2026年5月27日
Tenpin - Sheffield からの回答
Hi there, thank you for rating Tenpin Sheffield 4*! We're pleased to hear that you always have a nice time! We'll be sure to pass these comments on regarding the toilets, please accept our apologies for any disappointment caused. We hope to see you again soon. Best wishes, Jade
Lanes were incredibly small..
Lanes were incredibly small... barely fit 5 of us together... wifi/signal was very poor. Loud music and flashing lights made it hard to hear each other. Place felt empty yet very busy at the same time due to the music. Drinks overpriced. Not worth the money in my opinion as felt very overwhelmed the whole time. Was incredibly warm inside with all the lights. Only chose this over others as was in walking distance. Will most likely go elsewhere in future
2026年5月18日
Tenpin - Sheffield からの回答
Hi Charley, thank you very much for taking the time to leave a review of Tenpin Sheffield! We are very sorry to hear that you recent visit was not as enjoyable as we would have liked! Please be assured all of your feedback will be passed to the team and in the meantime, we hope you still consider visiting us in the future! Best wishes - Mel
Tenpin - Sheffield からの回答
Hi Anthony, thank you for leaving Tenpin Sheffield a lovely 5* rating and review! We're delighted to hear that you found our venue to be cosy and a serene environment. We greatly appreciate your kind words and hope to see you again soon! Best wishes - Rosie
Tenpin - Sheffield からの回答
Hello Andrew, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had a great time at our Tenpin in Sheffield. We are so pleased to hear that you found us good value for money. We do hope to see you again very soon. Best Wishes - Kimberley
Have been many times since it opened
Have been many times since it opened - provides great value for money for activities and drinks. Staff are helpful and pleasant. Can book easily online or by walking in. Usually some good deals on the bowling - 3 games for £10 and similar.
Noticed the past few times there have been some tech issues with some of the lanes we’ve been on and had to move. Maybe time for some maintenance. When issues are encountered staff quick to fix or to transfer to another lane.
Karaoke rooms good condition with plenty of choice, and thankfully sound proof. Good value. Table tennis also good value and good condition - tables could maybe benefit from a bit more space.
Overall brilliant venue in the centre of Sheffield, gives good value. Staff and bouncers all very pleasant.
2026年5月13日
Tenpin - Sheffield からの回答
Hi there, thank you for taking the time to review Tenpin Sheffield! We're sorry to hear that there had been issues at the lanes during your visit however, we're pleased to hear that staff were able to quickly resolve the issues. It's great to hear that overall you are very pleased with this venue. We hope to welcome you back again soon! Best wishes, Jade
Good value kids party with excellent…
Good value kids party with excellent staff hosting and making things easy for you!
2026年5月13日
Tenpin - Sheffield からの回答
Hi Adam, thank you for the lovely 5* rating of Tenpin Sheffield. We are delighted to hear that you had a good time and found the team provided great service for the party. We hope to see you again soon for another 5* experience. Best wishes, Jade
Tenpin - Sheffield からの回答
Hi Alan, thank you for the 5* review for Tenpin Sheffield! It's great to hear that you found it easy to book, and we can't wait to see you back again soon! Best wishes - Adelaide
Enjoyed it
Enjoyed it, lane ready on time, nice bar area too. Sky sports at the lane a big bonus. Glad we were downstairs as much quieter than up.
2026年5月13日
Tenpin - Sheffield からの回答
Hi Kirsty
We're happy to hear that you enjoyed your visit, especially the lane readiness, bar, and Sky Sports. We appreciate your feedback about the downstairs atmosphere. Best wishes - Clare
Tenpin - Sheffield からの回答
Hello David,
Thank you for taking the time to rate Tenpin Sheffield 5 stars. We appreciate your positive feedback and are so glad you enjoyed our service and facility. We hope to see you again soon! All the best ~ Laura
Tenpin - Sheffield からの回答
Hi Lucia
We're happy to hear that the kids enjoyed their time! We appreciate your feedback regarding the food portions, and we will consider this. Best wishes - Clare
We had 2 games of bowling which was a…
We had 2 games of bowling which was a good price just a shame they didn’t have enough staff. Our lights was broke and we see the pins very well. We put the service light on and no one came for nearly an hour. We was on our second game by the time anyone came and they couldn’t fix the problem anyway. Not blaming the staff but maybe if you have offers on you should have more working.
2026年5月13日
Tenpin - Sheffield からの回答
Hi Kirsty
Thank you for your feedback. We're sorry to hear about the lighting issue and the delay in service. We appreciate you bringing this to our attention, and we will look into staffing levels to improve our service. Best wishes - Clare
Ten pin has a good layout and options…
Ten pin has a good layout and options for food and drinks. Good bowling facilities and also has arcades. So a good visit for the whole family.
2026年5月6日
Tenpin - Sheffield からの回答
Hi Benjamin, thank you for the lovely 4* rating of Tenpin Sheffield. We are delighted to hear that you had a fun time and appreciate this feedback. We hope to see you again soon for hopefully a 5* experience. Best wishes, Jade
Great place to go just annoying when…
Great place to go just annoying when you have lane glitches like bars not going up & down or not moving to next player cos no pins have been hit.
2026年5月6日
Tenpin - Sheffield からの回答
Hi Louise, thank you so much for the lovely 4* review of Tenpin Sheffield! We are so pleased you had a nice time but we are sorry to hear there were some technical issues with your lane! We do hope this will not deter your from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel
Crap customer service
Nice place but customer service was lame, not given clear instruction as the where we were going, meal was nice but a dot of mayo on burgers was not adequate. Game machines took money but did not work
2026年5月4日
Tenpin - Sheffield からの回答
Hi Pamela, thanks for leaving a rating and review for Tenpin Sheffield! We are glad you found the venue to be nice but sorry to hear of any disappointment caused. We'll ensure that your comments are passed on to the correct teams for future improvements to be made. We always recommend speaking to staff if there are any issues. We hope to see you again soon! Best wishes, Jade
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