We booked online as 2x adults and a student. Booking was straight forward. We booked bowls meal deal and added extras and prison putt for afterwards. On arrival we were greeted by a lovely member o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everything was fine except the fact that charging isnt allowed. I mean, why is there even an electric socket if people canbt charge when their phone is dead
企業が回答しました
Great atmosphere, staff were friendly and very approachable. The whole venue is easy to navigate around clean and tidy. The only gripe I have is that the QR code for the golf scoring didn't work so th... もっと見る
企業が回答しました
Everything went smoothly and the staff were good, welcoming and informative. While the food isn’t obviously isn’t high end restaurant it is good, decent and as expected. It stands up to other p... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
1-13 Angel Street, Sheffield, S3 8LN, Sheffield, 英国
- 0333 034 6100
4.0
ほぼ満足
115件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A party of 8 attended for a birthday
A party of 8 attended for a birthday. When we got to the final frame the system shut down. Staff did rectify but it took some time and people were queueing/ getting annoyed
2026年2月28日
Tenpin - Sheffield からの回答
Hi Francine, thank you for taking the time to leave a review of Tenpin Sheffield. We are sorry to hear about the system issues that happened during your recent visit. It's good to hear that the team were able to rectify this, but we are sorry this caused further delays. Hope to see you back again for a much better experience.
Take care,
Kirsty
Took ages for first aid
My friend really hurt himself and it took the staff almost 10 minutes to get him a simple ice pack
2026年2月28日
Tenpin - Sheffield からの回答
Hi, thank you for taking the time to leave a review of Tenpin Sheffield. We are sorry to hear about your recent experience. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk.
Take care,
Kirsty
Tenpin - Sheffield からの回答
Hi Ryan, thank you for the fab 5* review! We're delighted to hear that you enjoyed the atmosphere at Tenpin Sheffield, and we can't wait to see you again soon! Best wishes - Adelaide
Tenpin - Sheffield からの回答
Hello Simmone,
Thank you for taking the time to rate Tenpin Sheffield 5 stars. We appreciate you taking the time to share your positive experience. We're happy to hear that our staff provided great customer service. All the best ~ Laura
Booked an escape room and couldn’t have…
Booked an escape room and couldn’t have the one I’d booked ruined my birthday was gutted
2026年2月20日
Tenpin - Sheffield からの回答
Hi Susan
We are sorry to hear that your experience at Houdini's was not as you expected. Could you please email feedback@houdinisescape.co.uk with the subject "Review - Sheffield" and the details so they can reach out directly to you to discuss this. Best wishes - Clare
Tenpin - Sheffield からの回答
Hi Chloe, thanks for leaving a rating and review for Tenpin Sheffield! We're happy you had a great experience and a lot of fun. Thank you for your fantastic five-star rating; we hope to see you all again soon! Best wishes - Rosie
Super
Super! We bowled and did laser quest with 4 kids. Great value, vibrant, clean place, staff very chill. We’ll be back.
2026年2月16日
Tenpin - Sheffield からの回答
Hi Taz, thank you for leaving Tenpin Sheffield an excellent 5* rating. We are thrilled to hear you enjoyed bowling and laser quest with the children and that you feel our prices are great value. We look forward to welcoming you back again soon! Best wishes - Kaylee
Tenpin - Sheffield からの回答
Hello Helen,
Thank you for taking the time to rate Tenpin Sheffield 4 stars. We're glad you enjoyed bowling! We're sorry the food wasn't good. We'll look into improving our food quality. Thanks for your feedback. All the best ~ Laura
Tenpin - Sheffield からの回答
Hello MC,
Thank you for taking the time to rate Tenpin Sheffield 4 stars. We appreciate you sharing your experience with us! We are so glad you had a nice time with your family and that our team was helpful. We look forward to welcoming you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Great fun place
I booked this as my wife and son were visiting my daughter at Uni. The place was clean, we were welcomed and had a great time bowling. We ordered drinks which took a while but the nice lady explained she was on her own so understandable.
2026年2月20日
Tenpin - Sheffield からの回答
Hello Stephen, we are really pleased to see such a lovely 5* review of Tenpin Sheffield! We are so pleased to see you had some great family time when visiting your daughter at Uni and we really hope you will all visit again soon! Best wishes - Mel
Great customer service
Great customer service, very clean and tidy, good sensory for my Autistic daughter
2026年2月17日
Tenpin - Sheffield からの回答
Hello Khagan,
Thank you for taking the time to rate Tenpin Sheffield 4 stars. We appreciate your positive feedback and are so glad that you found our environment suitable for your daughter. We're happy you enjoyed our service and cleanliness. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Tenpin - Sheffield からの回答
Hi Amos, thank you for the lovely 5* rating for Tenpin Sheffield! We're delighted to hear that you had a great time and we hope to welcome you back again soon! Best wishes - Adelaide
Great bowling
Nice fresh venue great bowling lanes too. Had a snack fresh cooked chips cool music playing and a massive place to explore. Went with family and had a great time.
2026年2月8日
Tenpin - Sheffield からの回答
Hi Richard, thank you for the 5* rating of Tenpin Sheffield. We are delighted that you had a great time and enjoyed your visit alongside some snacks and music. Hope to see you back again soon for another lovely family day out.
Take care,
Kirsty
Late, messy and poorly equipped.
Lane wasn’t ready on time and was littered with empty pint glasses etc (I was attending with small children.) Standard toilets weren’t available downstairs and the staff had lost the key to the disabled toilets, meaning I had to individually escort my children back upstairs to use the facilities whilst the other watched our lane. Staff seemed generally apathetic and the overall experience was poor. There was also no ramp for our youngest to use, meaning we had to share with the lane next to us.
2026年2月7日
Tenpin - Sheffield からの回答
We're sorry your visit was poor. We regret the lane wasn't ready, the toilet issues, the ramp absence, and the team's perceived apathy. We appreciate your feedback and will address these concerns to improve our guest experience. If you would like to discuss this further please do reach out to our team via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Tenpin - Sheffield からの回答
Hi there.
We appreciate your 5-star rating! We're so glad you enjoyed the activities and found our team members to be friendly. We hope to see you again soon! Best wishes - Clare
The lanes was reserved we didn't have…
The lanes was reserved we didn't have to wait we had great fun and laughter not our first visit won't be our last great price too.
2026年1月30日
Tenpin - Sheffield からの回答
Hi Jason, thank you so much for the amazing 5* review of Tenpin Sheffield! We are so pleased the best time was had and that you found us good value and we can't wait to see you all again soon! Best wishes - Mel
The customised lane in our very name…
The customised lane in our very name was a unique feature.
2026年1月29日
Tenpin - Sheffield からの回答
Hi, thank you for the 5* rating and review of Tenpin Sheffield. It's great to hear that you had a fun experience and we do hope to see you back again soon.
Take care,
Kirsty
Great and friendly atmosphere made my…
Great and friendly atmosphere made my friends birthday very memorable
2026年1月31日
Tenpin - Sheffield からの回答
Hi Finan, thank you for the 5* rating of Tenpin Sheffield. We are thrilled to hear you had a great and memorable time for your friends birthday. Hope to see you again soon for another 5* experience.
Take care,
Kirsty
The bowling was fun but the service…
The bowling was fun but the service wasn't great, we pre booked cheese burgers to eat whilst we were bowling, we got given burgers without cheese on them, we pressed the call assistance button and nobody came, after about 20 mins i just went to the service desk to let them know they brought the wrong food out. The game was good but the service and waiting around wasnt fun
2026年1月31日
Tenpin - Sheffield からの回答
Hey Leon, thank you for taking the time to leave a review of Tenpin Sheffield. It's lovely to hear that your bowling experience was fun. We are sorry to hear that there were issues with your meals and that wait times were longer than usual. Your feedback is important to us and we will pass your comment on to the correct team for future improvements.
Take care,
Kirsty
Great booth and bowling lane
2026年1月25日
Tenpin - Sheffield からの回答
Hi Chris, thank you for the fab 5* review! We're so glad to hear that you had a great time bowling and we hope to see you again soon for more bowling fun! Best wishes - Adelaide
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。