We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... もっと見る
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The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... もっと見る
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We came late with the kids that Friday. Instead of 4 pm we arrived 1 hour late due to the bad traffic on the m6. Fortunately the girl behind the bar told us there is no problem at all. With a smile as... もっと見る
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All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Festival Park, Stoke on Trent, ST1 5SP, Stoke, 英国
- 0333 034 6100
4.5
優良
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great place to meet with family and…
Great place to meet with family and friends for a great game of bowling
2026年6月24日
Tenpin - Stoke からの回答
Hi Corinne, thank you for the brilliant 5* review for Tenpin Stoke! We're thrilled to hear that you had a great time bowling with friends and family, and we look forward to seeing you again soon! Best wishes - Adelaide
the place was way too hot
the place was way too hot , maybe air con needs fitting
and the food was the worst ive ever tasted
2026年6月24日
Tenpin - Stoke からの回答
Hi Lisa, thank you for taking the time to review Tenpin Stoke! We're sorry to hear that you found the venue to be too hot and that you didn't enjoy the food. We will ensure your feedback is passed on to be looked into and for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Stoke'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Tenpin - Stoke からの回答
Hello PATRORICO,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We're so glad you found the booking easy and our staff friendly. We appreciate your feedback and look forward to welcoming you back again soon. All the best ~ Laura
Great manager.
Bowling itself was great. However, we ordered food, pepperoni pizza and a portion of gluten free chips. We got a maguiritta pizza and raw in the middle chips. I returned the chips and explained. Was offered replacements for both and an apology. Accepted new chips but said the child had virtually eaten the pizza as he was hungry ( it was his birthday) so no new pizza needed. Better chips supplied and a full refund given. Shame they got it wrong in the first place, but a good comeback by manager. They brought out our homemade birthday cake, supplied a knife, candles, and lighter. Well done and thank you very much.
2026年6月24日
Tenpin - Stoke からの回答
Hello Anne,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We appreciating you sharing your positive feedback with us! We're delighted to hear that the bowling was great and that our team was able to resolve the food order issue to your satisfaction. It's wonderful that we could contribute to your child's birthday celebration with the cake service. We appreciate your understanding and kind words. All the best ~ Laura
Grandson's 8th Birthday Party
I booked my Grandsons 8th birthday party and from start to finish it was fantastic... it was non stop fun and the kids loved it. A special mention to our host Olivia who looked after us. She was so attentive, making sure we had everything we needed and she was amazing with the children. It was everything I was hoping for and would highly recommend. Two games of bowling, food and fun... perfect!!!
2026年6月13日
Tenpin - Stoke からの回答
Hi Clare, thank you so much for this amazing 5* review of Tenpin Stoke. We are delighted to hear that the party was fantastic and that we exceeded your expectations! We really appreciate the kind feedback regarding our staff member and will be sure to pass these comments on. We hope to welcome you again soon! Best wishes, Jade
Service was great
Service was great, especially patient and helpful with my children (toddler and 9 year old)
2026年6月17日
Tenpin - Stoke からの回答
Hi Jade, thank you so much for this amazing 5* review of Tenpin Stoke! We are delighted that you received excellent customer service from our team and we can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Stoke からの回答
Hi Rachel, thank you for rating Tenpin Stoke 5*! We hope to see you back soon! Best wishes, Jade
Friendly environment.
2026年6月17日
Tenpin - Stoke からの回答
Hi there! Thank you so much for rating Tenpin Stoke 5*! We appreciate your kind comment. We hope to welcome you again soon. Best wishes, Jade
Couldn't of asked for a better time.
Couldn't of asked for a better time.
Lads had football presentation there as well lovely staff very helpful and friendly
2026年6月17日
Tenpin - Stoke からの回答
Hello Gemma, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that everyone attending the football presentation had a great time with us! We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Easy to book, fun activity
Easy to book. Friendly staff. Great value for money. Gin birthday celebration
2026年6月17日
Tenpin - Stoke からの回答
Hello Fiona, Thank you for taking your time to leave us a wonderful review. We are so pleased to hear that you found our booking system easy and found our team friendly. We do hope to see you again soon. Many Thanks - Kimberley
Still no gluten free options so had to…
Still no gluten free options so had to fetch food in from nearby eateries for my children. Not good
2026年6月17日
Tenpin - Stoke からの回答
Hi Charlotte, thank you for leaving Tenpin Stoke a rating and review. We appreciate your feedback regarding our food options, and we will ensure that this feedback is shared with the correct teams for future improvements to be considered. We are sorry for any inconvenience caused during your visit and we hope to have an opportunity to welcome you back again soon! Best wishes - Rosie
Great night!
Great price, great fun will be going again! Staff are friendly and quick with drinks too as its warm in there!
2026年6月10日
Tenpin - Stoke からの回答
Hi there,
Thank you for your lovely 5* review at Tenpin Stoke! It's great to hear you've had such a great time on your recent visit to us. We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Nice environment and atmosphere
2026年6月10日
Tenpin - Stoke からの回答
Hi Stuart
We are glad you enjoyed our environment and atmosphere. We appreciate your positive feedback! Best wishes - Clare
We went at a quiet time so didn't have…
We went at a quiet time so didn't have to wait. Got on to the lane really quickly.
2026年6月4日
Tenpin - Stoke からの回答
Hi Sally,
Thank you for your fantastic 5* review at Tenpin Stoke! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
My daughter had her 9th birthday party…
My daughter had her 9th birthday party at Tenpin. Staff were very helpful and friendly. Kids loved playing bowling and dancing afterwards and they enjoyed the food! Thankyou ☺️
2026年6月6日
Tenpin - Stoke からの回答
Hi Adelle, thank you for your wonderful 5-star review! We are so happy to hear your daughter's birthday party was a success and that everyone enjoyed the bowling, dancing, and food. We appreciate your kind words about our team. We hope to see you all again soon! Best wishes - Rosie
Tenpin - Stoke からの回答
Hello Shannon,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We are so pleased you had such a positive experience. We appreciate your feedback and the wonderful feedback about our staff. We look forward to welcoming you back again soon. All the best ~ Laura
Enjoyed the night bowling & look…
Enjoyed the night bowling & look forward to going again, thanks
2026年6月3日
Tenpin - Stoke からの回答
Hi there
Thank you for your 5-star review! We're so glad you enjoyed your night bowling and look forward to your next visit. Best wishes - Clare
first date
it was our first date, we went to play bowling, the booths were clean and the lanes were ready. we had the rails put up and they were very friendly. we got drinks and played on the arcade afterwards. the restrooms were clean but slippy at times. the seating area by the bar was quiet and cosy. the arcade games were fun but we kept finding little red balls across the acade section from previous customers. we managed to score 235 tickets in total and the girl i was on a date with had her heart set on this pink pixel duck. the lady behind the rewards till added a little extra points to our winnings and we both walked away with pink ducks with tallied 300 tickets. this was very memorable and very kind of the employee. we most certainly will be back!!
2026年6月3日
Tenpin - Stoke からの回答
Hi Leigh
We are so happy to hear that your first date was such a memorable experience! We appreciate your kind words about our clean booths, ready lanes, and friendly team members. We're also glad you enjoyed the arcade games and the cozy bar area. We've noted your feedback regarding the red balls and the slippery restrooms, and we will address these points with our team. We're especially pleased that our team member could help you both get those pink pixel ducks! We look forward to welcoming you back again soon. Best wishes - Clare
Tenpin - Stoke からの回答
Hi there
We are pleased to hear that you were welcomed by our team and hope to see you again soon. Best wishes - Clare
Efficient staff, clean environment and fun!
We arrived 15 minutes early but our lane was ready and waiting. Staff were organised and polite. No litter or drinks on the table and everything ready to play.
2026年6月3日
Tenpin - Stoke からの回答
Hi Fuzzi, thank you for the lovely 5* review for Tenpin Stoke! We're so glad to hear that you were able to quickly begin your games of bowling and that you enjoyed the service and the venue. We hope to welcome you back again soon! Best wishes - Adelaide
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