I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... もっと見る
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Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a b... もっと見る
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My son has his 5th birthday party here and the staff were really good, the process was really easy to book, pay and how they ran the parties whilst there is really good too. Everyone enjoyed it a lot.... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, 英国
- 0333 034 6100
4.3
優良
120件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great value half term deal.
It was great fun and a good value half term deal for 2 games and food. My grandchildren had a great time.
2026年4月10日
Tenpin - Telford からの回答
Hello Angela, thank you very much for the amazing review of Tenpin Telford! We are so pleased you had a great time with your grandchildren and got to take advantage of one of our fabulous offers and we can't wait to see you again soon! Best wishes - Mel
Everything went to plan
Everything went to plan. Food surprisingly good. Enjoyable experience 😊
2026年4月15日
Tenpin - Telford からの回答
Hi Jill, thanks for leaving a rating and review for Tenpin Telford! We're happy to hear that everything went according to plan and that you enjoyed the food and overall experience. Thank you for your positive feedback! We hope to welcome you back again soon! Best wishes - Rosie
Great afternoon
Great afternoon, kids loved bowling, food was hot and swift, staff were helpful and polite
2026年4月15日
Tenpin - Telford からの回答
Hi Sarah,
Thank you for your fantastic 5* review at Tenpin Telford! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff to be so friendly we will ensure this is passe across to the correct team, and hope to welcome you back again very soon! Best wishes- Steph
I visited on a Thursday afternoon with…
I visited on a Thursday afternoon with my son and baby . We played two games of bowling . There was no staff managing the main area where u bowl , so the assistance button is pointless as you have to search for a member of staff if u require them to get a ball or anything , which is difficult with two children . Food has to be ordered on QR code which is fine if it came at the same time . Was nice when it came eventually . One member of staff was very helpful and polite at till, I didn’t get her name but I believe she had green hair .
2026年4月15日
Tenpin - Telford からの回答
Hello Mikayla,
Thank you for taking the time to rate Tenpin Telford 2 stars. We appreciate your feedback. We regret to hear about the difficulty you experienced getting assistance and the delay with your food order. We will address the staffing issues in the bowling area and the QR code ordering system. We appreciate your kind words regarding our team member with green hair. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Nice place to be and good bowling…
Nice place.to.be and good bowling alleys. We were a little late arriving but it was no problem for the staff. Easily onto the lane and good selection of balls to use.
2026年4月8日
Tenpin - Telford からの回答
Hi there, thank you for leaving Tenpin Telford a fabulous 5* rating. We are so pleased to hear you had a great time with us recently and we hope to welcome you again soon! Best wishes - Kaylee
There was an issue with the lane but a…
There was an issue with the lane but a member of staff came over quite quickly while it was busy and resolved the issue.
2026年4月8日
Tenpin - Telford からの回答
Hi Jorja. Thank you for your 4* rating of Tenpin Telford. We're sorry to hear there was an issue at the lane, but pleased to hear a member of the team was able to quickly resolve this for you. We hope to see you again soon! Best wishes, Jade
Tenpin - Telford からの回答
Hi Suzanne, thank you so much for the fabulous 5* review of Tenpin Telford! We are so happy the best time was had and we can't wait to see you again soon! Best wishes - Mel
We had a great night
We had a great night. Even when we told the manager about the flashing light from a bulb that needed to be changed due to me having epilepsy. He apologised and advised that it had been registered but no-one has come out yet and offered us a free drink as he was fully booked and we could not be moved due to needed 2 lanes
2026年4月8日
Tenpin - Telford からの回答
Hello, thank you for taking the time to leave a review of Tenpin Telford! We are so pleased you had a great visit and we really hope the issue with the light did not take away from this! We hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Great service
Had a blast anyway but the staff were friendly and helpful, whether it's the service at the tills or the young man who showed us how to do the karaoke stuff
2026年4月2日
Tenpin - Telford からの回答
Hi Dan, thank you so much for your wonderful 5* review of Tenpin Telford! We are thrilled you had such an enjoyable visit and found our team to be very helpful and friendly and we can't wait to welcome you back again soon for another 5* experience! Best wishes - Mel
Tenpin - Telford からの回答
Hi Chris, thank you so much for the brilliant 5* review of Tenpin Telford! We are so pleased your group had such a great time and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Telford からの回答
Hi Emma, thank you very much for the excellent 4* review of Tenpin Telford! We are thrilled to see you found our booking process easy and team friendly and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Tenpin - Telford からの回答
Hello, thank you so much for leaving a great 5* review of Tenpin Telford! It is brilliant to see you had a great time and enjoyed the friendly atmosphere and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Telford からの回答
Hi Peter, what a lovely 5* review of Tenpin Telford! We are so pleased you had a great time with your grandchildren and we very much hope to welcome you all back again soon! Best wishes - Mel
Tenpin - Telford からの回答
Hello Mr M Atherton,
Thank you for taking the time to rate Tenpin Telford 5 stars. We are delighted you found the venue well organized and good value for money. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Tenpin - Telford からの回答
Hi Paul
We appreciate your feedback and we're sorry your bowling experience was shorter than expected. We'll look into this to improve. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk with the details of your visit and the subject as "Review - Telford" so we can reach out directly. Best wishes - Clare
The staff who looked after us where…
The staff who looked after us where great, nice welcome and nothing was a problem for them. It is very important when you have to look after 10 kids. Very much appreciated. I will recommend the place to my friend.
2026年4月1日
Tenpin - Telford からの回答
Hello, thank you so much for the brilliant 5* review of Tenpin Telford! We are so pleased to hear you were well looked after on your visit and found our team welcoming! We are also pleased to hear you will recommend us to your friends and we very much hope to welcome you back again soon! Best wishes - Mel
Tenpin - Telford からの回答
Hi there, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a great time with your family and that you enjoyed our fun activities. We hope to welcome you back again soon! Best wishes - Adelaide
Had my son’s bowling party here and…
Had my son’s bowling party here and they were excellent.
2026年3月29日
Tenpin - Telford からの回答
Hi Francine, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a lovely celebration for your son and that our team had provided a great experience. We hope to welcome you back again soon! Best wishes - Adelaide
Poor communication cold food
We were given our lane number and told we needed to wait 30 mins from when we were booked before we could start tge wrote and told us lane 20, only to realise lane 21 was allocated too us after asking. On top of that The food wasn't very warm , wasn't tge best experience iver all
2026年4月1日
Tenpin - Telford からの回答
Hi there, thank you for taking the time to review Tenpin Telford! We're sorry to hear that your experience was not as enjoyable as we'd have hoped and that there had been issues with the lane assignments and the food. We will ensure your feedback is passed onto the correct team for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Telford. We hope to see you again soon for a better experience! Best wishes - Adelaide
I sent a message to request a refund as…
I sent a message to request a refund as my grandson had broken his arm. No response, so we attended but was very difficult. Disappointing not getting any sort of reply.
2026年3月31日
Tenpin - Telford からの回答
Hello, thank you for getting in touch! We are very sorry to hear that your grandson had broken his arm and that you did not have a response to your refund request! We would like to look into this further for you so can you please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Telford' Best wishes - Mel
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