Teva レビュー 

I purchased a pair of Women’s Hurricane XLT2 Sandals from an authorized dealer and after a couple of wearings the front part of the one sole came unglued. I sent them to Teva in the original box with all documentation within the warranty period. It cost me $18 in shipping. It was a lot of hassle to file the warranty because it entailed emails, many phone calls, printing the form, printing the original proof of purchase, finding a box to ship them in and taking them to the post office. They denied the warranty by claiming the warranty period had expired and because normal wear and tear is not covered. Well what is it called when the glue comes apart on one of the shoes. It is certainly not normal. If a shoe can’t stay together for less than a month then it is defective. Teva please don’t advertise your product for outdoor use if your product doesn’t hold up at all. Please don’t falsely advertise a “one year warranty” when you pay a third party processor to deny valid warranty claims. I am beyond disappointed and honestly angry about this company that once upon a time may have been a great company. I will never buy Teva again and urge others to reconsider buying from this disappointing company. Dissatisfied doesn’t begin to describe my experience!

Teva sandals has had a very serious decline in quality the last three pairs of sandals I have purchased from them the upper has either pulled out of the sole or the sole has separated completely making them useless the reply from the company is go back to the original place you bought them which is sometimes difficult to remember either way they don't stand behind their product and I am throwing the last pair of Tevas I will ever buy today they have gone the way of low quality products

The quality of the sandal footbeds/soles seems to have declined. I’ve had two pairs before and not had this problem. They are incredibly squeaky which is embarrassing when walking about.

I like Teva sandals. They are very stylish, tough and hard-wearing.
But I do NOT like Teva nagging me to buy more, and it is NOT POSSIBLE to unsubscribe from their mailing list. So I make their e-mails GO INTO MY SPAM box.
Sorry, Teva. Please sort out your website and communications.

Very quick service and great pair of sandals

Prima site, snelle afhandeling en heel blij met mijn aankoop!

Bonjour
Agréablement surpris par le produit .Tres belles chaussures , un bémol tout de même :les couleurs sont beaucoup plus chatoyantes sur le site
Très bon qualité rapport prix
J’attends les promis sur les sandales!!!!!

I have recently placed and received 2 orders. I was kept notified throughout as to the progress of the order and delivery. I did need to contact customer services who were extremely helpful - I would say they went out of their way in fact.
The delivery was made, as expected, and the products were as described.

Entrega en tiempo y embalaje perfecto.
Hace años que tengo unas botas Teva de montaña, que son una maravilla por comodidad, adaptación al terreno y, desde luego, están en perfecto estado después de creo que 8 años.

Lo que compré esta vez son unas zapatillas TRAILWINDER LOW. Me encantan! Super cómodas. Las estoy probando en casa y no sé si cambiar una talla menos.

I just tried to use their website. Card kept being declined. I even called Amex and they said it wasn't at their end. Customer service doesn't seem to exist either. Shame - they have nice sandals.

Wat ging er mis? ALLES!! Verkeerde schoenen geleverd. Afgeleverd bij bedrijf in de buurt terwijl er op de adressering LOEI-groot WOONHUIS staat.

Great sandals. My last pair ( approx 8 years old) which have been used extensively are just beginning to wear out and so I decided to treat myself to a new pair.

I bought a pair of Teva sandals in 8/2021. I wore them almost daily for a year before the strap broke. I bought another pair in 8/2022, in part because of their recycling program #tevaforever, which would allow customers to recycle their broken Tevas for free through TerraCycle. My sandals broke again in 8/2024. When I looked for the recycling program, all I could find were press statements & Teva's own ads about it, but they removed the website and would not issue shipping labels for the program, stating that they no longer have one. They claim to be sustainable and will gladly reap the rewards of a highly publicized recycling program, but then cut it within 3 years so they don't actually have to pay up when their sandals break. Greenwashing at its lowest.

Absolutely delighted with the sandals! Very well made, stylish and importantly, extremely comfortable. The style offers comfort for wide feet, as toes are free to move. Customer Service were very helpful in ensuring I bought the correct size. I’m a size 6.5 and the size 6 is perfect. I would buy these again.

Fabulous Product True To Size Colour And Material....Very Speedy Delivery..Arrived On Time And Was Packaged In An Environmentally Way...Spot On

Midform Universal Canvas in tan - love them! My daughter purchased a few pairs for overseas travel - she wore them hiking climbing up hills and with a dress in the evening - wasn’t sure how they would look on me but I love them very comfy soft and cool for hot weather & walking colour is good/neutral - speedy delivery within 48 hrs easy to pack in suitcase

Les Original Universal Slim Leather ont des semelles hyper confortables. Ce sont les seules chaussures qui me permettent de marcher longtemps sans souffrir.

Very easy to order and delivered the next day. Package was tracked so I knew when it was one stop away. Excellent service .

Very disappointed. I ordered two pairs of sandals over a week ago and they still haven't got beyond the 'processing' stage. I want to cancel my order as I won't have time to wear them in but that's impossible, I have to wait for them to be delivered (I could be on holiday by then) and then send them back. As they are nowhere near being sent to me why can't I just cancel? I would not recommend doing business with this company!

Corporate greed supersedes customer service again!