The Ace Of Vapez レビュー 

The Ace Of Vapez からの回答

2023年5月9日

Hello,

Thank you very much for the 5 stars.

It is really appreciated that you have taken the time to come here and leave us this amazing review.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年4月13日

Hello,

I am sorry that you felt that you had to come here and leave us a 1 star review.

As per our conversations via email we did state that unless the liquid that you had purchased had a genuine fault or the wrong liquid was received we are unable to refund for liquid as stated in our terms and conditions for health and safety reasons and your reason for return was that you no longer need them and don't want to use vapes anymore.

You came to our live chat to ask for recommendations on liquid flavours and did not mention about nicotine strength at that time when a recommendation was made which is true to the fact that the Pod 100 series is a double concentrated liquid designed to match the strong flavours of disposables.

You did know that the liquid you were purchasing was 0mg of nicotine as per TPD guidelines that 100ml liquid cannot be sold containing nicotine and you have purchased from us before online and in store and have had to purchase nicotine shots separately for your liquids.

We did offer to send you out the nicotine shots for your liquid for your desired strength and this was going to be for free, again as per our conversation.

We did try to resolve your issue and you didn't want our help as you said that you were just going to sell the liquid on so we are sorry that it has come to this point.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年4月12日

Thank you for the 4 stars.
We appreciate you taking the time to come here and give us the 4 stars.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年4月12日

Thank you so much for the 5 stars.
We appreciate you taking the time to voice about our quality products and services.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年4月11日

Thank you so much for the 5 stars.
We love to hear that you enjoy our products and services.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年4月3日

Thank you for the 5 stars and wonderful review of our products and services.
We value your loyal custom and recommendation to other vapers.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年4月3日

Thank you so much for the 5 stars and we do agree Ribina is a beautiful flavour.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年3月30日

We are sorry for what has happened regarding your order.

I can now see looking at Royal Mails tracking that they have delivered your order to the wrong address from their proof of delivery.

I will now be getting in contact with Royal Mail to sort this issue out for you and I will update you of the response via the email on the account used for the order.

We do apologise for the inconvenience this has caused leading you to leave us a 1 star review.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年3月30日

We’re really grateful and appreciate you taking the time to share your rating with us especially with 5 stars too. We value your loyal custom so much.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年3月3日

Thank you for the 5 stars.
It really does mean a lot that you have taken the time to say about our quick and easy service with great prices especially in bulk orders.

Thank You
Team TAOV

The Ace Of Vapez からの回答

2023年3月3日

Thank you very much for the brilliant review.
It is our absolute pleasure to provide you with the best possible service we can offer and we will strive to continue doing this so that you can keep enjoying the products that we provide.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年3月2日

Thank you so much for the 5 stars we really do appreciate it.
We're glad that you have found our services to be user friendly with good packaging and delivery.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年2月13日

Thank you for choosing us to be your go to for your vaping needs we really do appreciate having such loyal customers such as yourself.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年2月6日

Thank you for spreading the word about our great flavours we really do hope you enjoyed them.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年2月2日

Thank you for taking the time for leaving us a great review !
We really do hope that you enjoy your order from us.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年2月2日

Hello,
Thank you for choosing us to shop with.
We do pride ourselves on our flavours and we are glad that you enjoyed them.
Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年1月12日

We are pleased that you have taken the time to tell us how well our stores are doing in regards to helping customers and that our website is also user friendly with a fast delivery rate.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年1月9日

Thank you for the positive review of our company.

We sincerely apologise that you've received a defective disposable vape from us, it is a rare occurrence but it can happen nonetheless, we are truly sorry for any inconvenience this has caused you.

Thank you
Team TAOV

The Ace Of Vapez からの回答

2023年1月3日

Hello,

We do apologise for the delay you have received regarding you order.

Unfortunately your order was placed whilst we were closed during the Christmas period but looking at your tracking via Royal Mail they are aiming to deliver your order today.

Again we apologise for the inconvenience.

Kind Regards
TAOV

The Ace Of Vapez からの回答

2023年1月3日

Hello,

We are sorry that you could not get your usual monthly order at the regular multi-buy price.

Unfortunately we couldn't have all of the regular offers and the Christmas offers active at the same time.

We apologise for the inconvenience but all is back to normal now.

Kind Regards
TAOV