The Claims Guys Legal レビュー 

I still have the paper driving license . ?

It’s good you capture full details so no mistaking the claimant .
I really hope we get results very soon as has been a long time going through.
Look forward to a positive settlement .

Absolutely fed up with trying to contact this unprofessional company time and time again!! It is IMPOSSIBLE to get an answer to a specific question. Additionally their CONSTANT request for yet another signature to be sent to the companies they are trying to claim compensation from. I must have sent half a dozen so far and STILL receive instructions to sent another!!!

You are again asking for all my personal details which i have provided for each case several times,! If my details have not changed, why should i gave to submit them again.????

I am constantly being requested to provide my signature via their portal. I have done this now a few times, but I am reluctant to provide it again unless they contact me directly and explain exactly why this info is required. My signature has not changed so why request it again. I am starting to disbelieve that these people are best placed to handle my claim.

Doing a good job do far. I trust that I'll get a positive outcome

Very professional in all they do and have done, very pleased with the progress made and the updated communication regarding all details, anticipated future needs of lenders needs and wants.
Thanks you guys, keep on staying on the ball.
Best regards,
Les Clark.

I am repeatedly getting correspondence from you, a solicitor and Consumer rights. Each asking different things. I have rang up many many times and nobody is available, you do not return calls . I have emailed many many times and agin you dont reply. Who the hell am I dealing with. No explanation, No communication, No replies. Very poor, Extremely poor.

Very disappointed with Claims Guys Legal. My claim has been ongoing for over a year, yet the only updates I seem to get are requests to sign more documents. There has been very little communication about any real progress.

I understand these cases can take time, but after more than a year I expected much better. I’m fed up with the delays and lack of meaningful updates.

All good , just disappointed it’s going to take 5 years or more before any outcome is reached, if at all. But nevertheless, commend you for your resilience.

Is there ever going to be an end to this?

Very efficient and good communication

I used this company years ago over the PPI long story short they was able to recover one loan for me. I found a second loan completed all work and was able to recover compensation then received a letter from the claims guys wanting payment on the second loan which they had no involvement with. Fast forward to car finance I have had several cars on finance and multiple emails from the claims guys so i decided to complete form. They have found one agreement I have sent multiple emails explaining I have had several cars on finance I have named the finance companies and gave them my registration numbers they have not come back with any other agreements. I have explained in an email that I want them to find all my agreements and will not be paying them for work which they have not done. I have tried calling but you can never get to speak with someone. No one replies to emails but hound you will emails to sign documents. Can I be provided with a email address that someone will actually respond to.

This is my second review so far. I’m actually getting sick of this company withholding my case. I’ve requested they drop my case so an actual real firm can pick it up and actually get the ball rolling but here I am still receiving their spam emails. Avoid these guys they get your information and do absolutely nothing with but continuously request my information again and again

The claims guy legal are doing great working on my claim. They give me regular updates on the progress and always let me know if any other information is required 👍

I'm back again, this time with a third update.
My two previous reviews of this company both said the same thing
Constant generic e mails to me requesting I click on the enclosed link to confirm with three kenders that this company is acting on my behalf.
I mentioned previously the link doesn't work and despite numerous attempts to notify this company by phone call and e mail to tell them of this fact, I have never once received a human response and these generic e mails continue to flood my inbox.
Latest update.
With not getting anywhere by e mail or phone, I took it upon myself to this time write a hard copy letter...remember letters before e mails ? Yes the old fashioned way !
I detailed everything about my ordeal in it.
To add to the confusion, there are two different postal addresses listed on their website. I posted a copy of the letter to each of them.
Surely this will garner a human response?
Result? Nothing whatsoever and after a dry spell of a fortnight or so, once again the generic e mails requesting me to press a link that doesn't work once more arrived
I must have received about 40 of these over the last few months and my reply to them has been about eight e mails, two phone calls and a hand written letter to each of their two postal addresses, all of which have been met with no response whatsoever.
Don't quite see what else I can do to get through to these people short of jumping in my car and taking a four hour journey to their head office where, if all this is to go by, I'll discover an office that will make the Msrie Celeste look like a booze cruise.

Nah I’ll go and do this myself thanks. These updates you give are just box ticking. You’ve done no more than pass on information already in the public domain..?! 🤷🏼‍♂️

If you value your time and sanity, please avoid this company. You are forced to deal with their AI bot "Ernie", which does nothing but churn out generic, completely unhelpful answers. Trying to get hold of a real human is impossible. Countless emails are simply ignored, and every time I call, I am shoved straight to voicemail. The recorded message always claims they have "high demand", even when the phone lines have supposedly just opened. It feels completely disingenuous and entirely lacking in transparency. I am left genuinely wondering what service we are actually paying for.

IT WOULD BE GOOD TO SPEAK TO SOMEONE RATHER THAN KEEP GIVING YOU THE SAME UPDATE OF MY DETAILS DO YOU HAVE A PHONE NUMBER

DAVID SILVER

The process is quite long and lengthy.
Keep having to fill in multiple question of the same thing.
Tried to contact for an update.