The Floor Heating Warehouse ロゎ
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The Floor Heating Warehouse レビュヌ 

449
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TrustScore 5段階評䟡の4.5

4.6

暖房噚具提䟛業者
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5぀星のうち5の評䟡

Great place for underfloor heating friendly staff selling good quality products big thanks to Mark always helping to make right decisions many thanks definitely 5 stars

5぀星のうち5の評䟡

I have been using this underfloor heating supplier for many years and overall I have always had a very positive experience. The products are good quality, pricing is competitive, and orders... もっず芋る

5぀星のうち5の評䟡

wow, great company and superb CS as a keen DIYer ive taken on a task of adding UFH to a kitchen renovation Searched for the parts and TFHW came out the best option, and although i will be getting... もっず芋る

5぀星のうち5の評䟡

THE floor heating warehouse 
. Can you see the clue there, in the name? - This is THE company to deal with when it comes to floor hearing! - A fantastic experience is guaranteed every time from the m... もっず芋る

䌁業情報

  1. 暖房噚具提䟛業者

圓該䌁業による蚘述

Customer service is of paramount importance to us. We strive to ensure customers are totally satisfied. On a rare occasion where customer expectation is not met in full, we will do all we can to rectify this.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

449件のレビュヌ

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4.6

すべおのレビュヌ

(449)

過去12か月のレビュヌ数: 73件

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5぀星のうち5の評䟡

Excellent product and customer service

This is the third time we have used this company and the customer service and support has always been excellent. I would recommend using this company based on my experience. We would not nowconsider using anyone else. They have provided quality product and excellent customer service everyone we have used them.

2024幎12月20日
5぀星のうち2の評䟡

Electric ufh wire was ok

Electric ufh wire was ok, however description is very poor. After installing the wire it covered only 3m2 (laying the cable with big distances) even by seller it shall be enough for 4.5m2. Finally I had to buy another one which was by seller designated for up to 6m2 to cover 4m2.

2024幎11月25日
The Floor Heating Warehouse ロゎ

The Floor Heating Warehouse からの回答

Thankyou for your feedback. The In-Screed cables can be spaced at any spacing required to achieve the preferred heat output. So for example if you space cables close together you will have a higher output but will cover less floor area. Each cable does state its coverage on our website. So for your chosen cable the coverage options as shown are:
- High Heat Loss Applications (200 watts/m² – Conservatory/Garden Room) – 2.8 m²
- General Room Heat (160 watts/m² – Room Heating) – 3.5 m²
If your cable covered 3m² then you have installed it at approximately 200watts/m² which is the closest spacing normally used and will give the highest heat output, but will only cover the 3m² at this close spacing.
Apologies for any misunderstanding.

5぀星のうち3の評䟡

Next day delivery.

Ordered on Friday with next day delivery paid for delivered on Tuesday. Apart from that very good.

2024幎11月15日
The Floor Heating Warehouse ロゎ

The Floor Heating Warehouse からの回答

Thankyou for your review, we appreciate your feedback.
We have investigated this for you and note that the order was placed at 21.41 on Friday evening which as per our online details, has unfortunately missed the cutoff for same day despatch and therefore despatched on the next working day (Monday) for delivery on Tuesday as per your receipt. Regarding the payment of £7.50 we apologise for any misunderstanding but as explained online "For orders with a value below £69.00 excluding vat, a £7.50 fee will be applied. This is not a delivery charge but instead is a charge to cover our costs for the picking & packing labour/packaging materials, associated to the despatch of smaller orders"
We hope the product met all your expectations and would be glad to assist in the future.

5぀星のうち1の評䟡

Delivery was late and still waiting for


Delivery was late and still waiting for a refund after 13 days later

2024幎11月13日
The Floor Heating Warehouse ロゎ

The Floor Heating Warehouse からの回答

Hi Ian,
apologies that we have not met expectations on this occasion. Having reviewed this it appears that when the courier attempted delivery the delivery was refused at the address. We then contacted you to confirm that the refused item will be returned to us and upon receipt a full refund will be processed. The courier has now returned the product to us and we received it back on Monday this week. Upon receipt your full refund was processed and sent. There will be a delay from us forwarding your refund, to your bank showing the refund in your account. If not showing in the next couple of days then please contact your bank. We apologise for any issues caused and look forward to assisting you in the future.

5぀星のうち5の評䟡

They have implemented eco-friendly


They have implemented eco-friendly practices that not only benefit the environment but also align with our company values. From energy-efficient lighting to waste reduction initiatives, it’s clear that they take their environmental responsibilities seriously. This commitment has made our partnership even more meaningful. It’s great to work with a warehouse that is not only focused on business but also on making a positive impact.

2024幎11月17日
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